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You can verify if the file is being downloaded by renaming _private_data.tar in your MakeMKV data directory to something else, say "_private_data.rat". MakeMKV will try to replace it It will start at about 1900KB, but grow to a larger size as it pulls in the data from internet. If it DOES...

I have found a workaround. It was indeed a HKdata/SDF problem at my end. perhaps something can be added to Makemkv to alert of possible HKdata issues? As said earlier I got no errors in the log screen and a nslookup and hosts file was tested and seemed to work but didn't completely work for me. My s...

I think I'm having issues with HKdata. i've added the txt to my etc/hosts file but still no joy.

Is there anyway to check within Makemkv or looking throught file explorer to see any clues wether HKdata is updating/working? I get no information for HKdata in the log.

Hopefully you have internet access enabled on the General tab of MakeMKV's preferences. Assuming you do, there might be something in your network or your ISP's network blocking access to where MakeMKV downloads the necessary keys to decrypt UHDs. Fixing Volume Key is Unknown hkdata.crabdance.com or...

When you start MakeMKV and put one of the troublesome disks in, what does it say about retrieving the HKDATA file? When I put in a UHD disc I get no information about the disc until the scan has finished. Then disc and drive details appear on the right/info side. At the bottom there is Makemkv 1.17...

evening all, I recently purchased MakeMkv to backup my UHD movies but not a single one has worked so far. My drive is a Verbatim slim 43888 UHD drive which is working as expected and MakeMkv is detecting the discs. I've now submitted 6 movie dumps, Gladiator,LOTR Fellowship extended, Fifth element, ...

Submitted dumps for: MKB20_v61_Gladiator_9FB3.tgz MKB20_v68_MARVEL'S_DOCTOR_STRANGE_-_ULTRA_HD_53C7.tgz MKB20_v70_The_Fifth_Element_-_4K_UHD_D557.tgz MKB20_v72_Casino_Royale_182D.tgz MKB20_v76_The_Lord_of_the_Rings-_The_Fellowship_of_the_Ring_(EXT_)_PT_1_5FD5.tgz MKB20_v76_The_Shawshank_Redemption_2...

Having trouble with this disc and more. Im using a Verbatim slim UHD drive and the disc is detected fine but key is unknown. My internet connection is fine and no errors with connecting with servers etc. Also Im getting key unknown with Lord of the rings box set 4k? will try more 4k discs later. I g...