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Generally, you get an email with the key within a few minutes. A lot of people say their email providers hide the emails as "spam", so... Have you checked your spam folder?

Searching the forum for "BDR-XS07UHD" finds over 250 messages about this drive, many posted by people involved in making drives MakeMKV-compatible. Have you tried LOOKING for it, or do you not acknowledge posts not made as replies to your messages?

Links to web pages aren't image links, so they won't display like you think. What "same error"? There is a difference between commercial video disks and "a disk full of videos". Commercial disks have certain types of copy protection. There is no telling what "a disk full of ...

The use of keys.db would depend on whether or not the key is present in it. Yes? Good chance. No? Still have to wait for SOMEONE to provide a decryption key.

This image shows that the disk is being read (that explains the lack of a .TGZ file), but that errors are encountered. The read is able to continue with multiple retries, but, eventually, it fails. This often happens with "new, just taken from the package, disks with no scratches", that ha...

Seeing that the log says he's trying to save it to the root of C:, Windows is going to complain about that for security reasons. Billy's right - running as an admin account MAY let it happen, but... Do you REALLY?

Saving to root on C: is generally bad karma.

Attaching dump files does not work. You email them to svq@makemkv.com .

Such notes are probably a subtitle track. Have you checked your player to see if it is displaying subtitles?

If the rip failed with MakeMKV, it should have produced a .TGZ file to be submitted to svq@makemkv.com for review and key generation. Did you do that?

Have you TRIED clicking on the BIG ICON that spins when the disk spins? Not the little ones at the top... The one that starts out looking like a drive that's open when the disk is out.

Do you have a UHD-capable drive? If so, the exact nature of WHY the disk failed should tell you how to proceed. If you do NOT have a UHD-capable drive, that's the first problem. Which drive are you trying to use? MakeMKV will report the status of how it worked. If it gives you a file name, like &quo...

1. Submit the .TGZ file to svq@makemkv.com to be processed. This is the critical part. 2. Check to see if others have submitted it. If not, post a topic where you give the name of the disk, and include the NAME of the file submitted. The file itself goes via email; this is just to let others know th...

I cannot say; I'm not one of the professionals that are working on the drive side-grades. At this point, I have not seen anyone openly claim to be able to overwrite Pioneer's firmware. It is possible that someone has, but is being quiet about it. I can say that Pioneer didn't seem to care about the ...

Firmware date: 2023-08-01

Pretty much "planned by Pioneer to not be supported" unless the firmware can be overwritten. Anything with firmware dates after December 2022 is broken deliberately.

Actually, looking at the various editions of Forbidden Planet I can find, it does NOT have Spanish as an AUDIO track, only as a SUBTITLE track. Audio is just English and French. So, it seems normal for MakeMKV to remove a Spanish AUDIO track.

I wonder why it would say there was one?