BSOD Windows 10

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sparrowchild48
Posts: 1
Joined: Wed Mar 08, 2017 7:13 pm

BSOD Windows 10

Post by sparrowchild48 »

Happened three times in a row after activating product Version 1.10.4 decrypting Iron Man movie (first). Running Win 10 OS Build 14393.729. Blue screen indicates Stop signal Unexpected Kernel Mode Trap.

Platform is Alienware 17R2, Core 7-4720HQ, 16GB RAM. Saving to Samsung PM851 128GB M.2 SSD with 84.9GB free.

After studying the scattered and vague reasons for the error and the strange suggested 'fixes', and since this error has only occurred with this software, I'd appreciate someone looking further into this.

Thanks
Woodstock
Posts: 9947
Joined: Sun Jul 24, 2011 11:21 pm

Re: BSOD Windows 10

Post by Woodstock »

Find the windows Event Viewer data for the crashes, and copy/paste it into an email to support@makemkv.com.
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