ERROR 'SCSI-Fehler - ILLEGAL REQUEST:COPY PROTECTION

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sakura
Posts: 4
Joined: Tue Jun 13, 2017 9:23 pm

ERROR 'SCSI-Fehler - ILLEGAL REQUEST:COPY PROTECTION

Post by sakura »

can somone help me with this error code?

ERROR 'SCSI-Fehler - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED
Woodstock
Posts: 9912
Joined: Sun Jul 24, 2011 11:21 pm

Re: ERROR 'SCSI-Fehler - ILLEGAL REQUEST:COPY PROTECTION

Post by Woodstock »

Possibly - but that is not enough information to say anything for sure.

Have you read through this topic yet? http://makemkv.com/forum2/viewtopic.php?f=8&t=15055
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
sakura
Posts: 4
Joined: Tue Jun 13, 2017 9:23 pm

Re: ERROR 'SCSI-Fehler - ILLEGAL REQUEST:COPY PROTECTION

Post by sakura »

sure but the error code i postet got not named there, so what do you need?
its a new external usb3 bluray drive, with extra power.
Image
sakura
Posts: 4
Joined: Tue Jun 13, 2017 9:23 pm

Re: ERROR 'SCSI-Fehler - ILLEGAL REQUEST:COPY PROTECTION

Post by sakura »

the error code i postet dosnt show up in the linkged thread, its an external usb3 drive, pluged into an usb3 port auf my device, and pluged in for test with external power, nothing has changed with that.

Laufwerksinformation
OS-Gerätename: /dev/sr2
Aktuelles Profil: BD-ROM
Produzent: MATSHITA
Produkt: BD-MLT UJ240AF
Revision: 1.01
Serienummer: WL08 073865
Highest AACS version: 62

Disk-Informationen
Label: GITS SAC BD1
Zeitstempel: 2015-04-23 16:15:09
Datenkapazität: 43.43 Gb
Disk-Typ: BD-ROM
Anzahl der Layer: 2
Kanal-Bitlänge: 74,5 nm (max. 25.0 GB pro Layer)
andreapetrucci
Posts: 7
Joined: Mon Oct 17, 2016 9:25 am

Re: ERROR 'SCSI-Fehler - ILLEGAL REQUEST:COPY PROTECTION

Post by andreapetrucci »

Hello, I am also using MakeMKV on linux.
There are other posts in this forum concerning this problem (http://www.makemkv.com/forum2/viewtopic ... are#p54816), unfortunately without a solution.

On my system (slackware 14.2 32bit) if I connect an external dvd drive (usb2 sadly) then MakeMKV spits out this error:
Debug log started at Wed Jun 14 12:33:51 2017 , written by MakeMKV v1.9.10 linux(x86-release)
Using 514176KB for read cache.
001005:0000 MakeMKV v1.9.10 linux(x86-release) inizializzato
001004:0000 File registro eventi abilitato. Il file registro sarà salvato in /home/giorgio/MakeMKV_log.txt
001003:0020 DEBUG: Code 101019395 at 2,sA}|D[ZnSlt ++:121269731
001003:0020 DEBUG: Code 101019395 at 2,sA}|D[ZnSlt ++:121269731
001003:0020 DEBUG: Code 101019395 at 2,sA}|D[ZnSlt ++:121269731
001003:0020 DEBUG: Code 101019395 at 2,sA}|D[ZnSlt ++:121269731
001003:0020 DEBUG: Code 101019395 at 2,sA}|D[ZnSlt ++:121269731
001003:0020 DEBUG: Code 101019395 at =M|tr0s*P1{Y)2X`H`:29396092
001003:0020 DEBUG: Code 101019395 at =M|tr0s*P1{Y)2X`H`:29393930
002003:0000 Errore 'Errore SCSI - ILLEGAL REQUEST:READ OF SCRAMBLED SECTOR WITHOUT AUTHENTICATION' di lettura 'DVD+R-DL TSSTcorp CDDVDW SE-208GB TS00' alla posizione '1048576'
005075:0000 La nuova versione 1.10.6 è disponibile su /download/
Application exited at Wed Jun 14 12:34:06 2017

But if I disconnect and reconnect the drive (no reboot) then everything works:
Debug log started at Wed Jun 14 08:56:53 2017 , written by MakeMKV v1.9.10 linux(x86-release)
Using 514176KB for read cache.
001005:0000 MakeMKV v1.9.10 linux(x86-release) inizializzato
001004:0000 File registro eventi abilitato. Il file registro sarà salvato in /home/giorgio/MakeMKV_log.txt
005075:0000 La nuova versione 1.10.6 è disponibile su /download/
003007:0000 Uso modalità di accesso diretto
003019:0000 Le celle 18-end sono state saltate per via dei comandi cella (forse protezione struttura?)
003028:0000 Il titolo #1 è stato aggiunto [17 cella(e), 1:14:18]
003025:0000 Il titolo #1/0/1 ha una durata di 1 secondi che è meno della lunghezza minima di un titolo di 1560 seconds ed è stato saltato
Title skip vts=1 pgcn=1 hash=1283EFF09A2BD8A7
003025:0000 Il titolo #2 ha una durata di 133 secondi che è meno della lunghezza minima di un titolo di 1560 seconds ed è stato saltato
003025:0000 Il titolo #3 ha una durata di 91 secondi che è meno della lunghezza minima di un titolo di 1560 seconds ed è stato saltato
003019:0000 Le celle 2-end sono state saltate per via dei comandi cella (forse protezione struttura?)
003028:0000 Il titolo #4 è stato aggiunto [1 cella(e), 0:26:47]
003025:0000 Il titolo #4/0/1 ha una durata di 1 secondi che è meno della lunghezza minima di un titolo di 1560 seconds ed è stato saltato
Title skip vts=2 pgcn=3 hash=7FB6D7E168E530D2
003025:0000 Il titolo #5 ha una durata di 25 secondi che è meno della lunghezza minima di un titolo di 1560 seconds ed è stato saltato
003025:0000 Il titolo #6 ha una durata di 14 secondi che è meno della lunghezza minima di un titolo di 1560 seconds ed è stato saltato
005011:0000 Operazione completata correttamente
005014:0000 Salvo il titolo 1 nella cartella /home/giorgio/Videos
005005:0080 Titoli 1 salvati
005036:0104 Copia completata. Titoli 1 salvati.
Application exited at Wed Jun 14 09:19:06 2017

These are the output of "lsblk"
sda 8:0 0 465,8G 0 disk
|-sda1 8:1 0 2G 0 part [SWAP]
|-sda2 8:2 0 1K 0 part
|-sda3 8:3 0 418,8G 0 part /home
|-sda5 8:5 0 2G 0 part /usr/local
|-sda6 8:6 0 3G 0 part /opt
`-sda7 8:7 0 35G 0 part /
sr0 11:0 1 1024M 0 rom
sr1 11:1 1 7G 0 rom

and of "ls -l /dev/sr1"
brw-rw----+ 1 root cdrom 11, 0 giu 14 14:31 /dev/sr1

By the way, my internal drive works flawlessly.
Woodstock
Posts: 9912
Joined: Sun Jul 24, 2011 11:21 pm

Re: ERROR 'SCSI-Fehler - ILLEGAL REQUEST:COPY PROTECTION

Post by Woodstock »

If it works in the internal drive but not an external, I suspect access permissions. MakeMKV has to get "full access" to a drive to get the information it needs to generate the key, and to exchange the generated key with the drive.

As long as the permissions for running MakeMKV are correct, so that it has full access to the drive, the usual reason for getting the key exchange error is that there was a read error at the beginning of loading the disk, and MakeMKV could not obtain the necessary information to generate the key.

To the original poster, sakura: Does MakeMKV create a file or link at the end of the error messages, saying it suspects a newer version of AACS protection? If so, check your MakeMKV data directory for a file that has a name starting with "MKB_v" and the name of the disk. That file should be forwarded to svq@makemkv.com for review.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
sakura
Posts: 4
Joined: Tue Jun 13, 2017 9:23 pm

Re: ERROR 'SCSI-Fehler - ILLEGAL REQUEST:COPY PROTECTION

Post by sakura »

Woodstock wrote: To the original poster, sakura: Does MakeMKV create a file or link at the end of the error messages, saying it suspects a newer version of AACS protection? If so, check your MakeMKV data directory for a file that has a name starting with "MKB_v" and the name of the disk. That file should be forwarded to svq@makemkv.com for review.
yes it hat create a file. so i write a email now
andreapetrucci
Posts: 7
Joined: Mon Oct 17, 2016 9:25 am

Re: ERROR 'SCSI-Fehler - ILLEGAL REQUEST:COPY PROTECTION

Post by andreapetrucci »

Woodstock wrote:If it works in the internal drive but not an external, I suspect access permissions. MakeMKV has to get "full access" to a drive to get the information it needs to generate the key, and to exchange the generated key with the drive.

As long as the permissions for running MakeMKV are correct, so that it has full access to the drive, the usual reason for getting the key exchange error is that there was a read error at the beginning of loading the disk, and MakeMKV could not obtain the necessary information to generate the key.
Thanks Woodstock for the answer and I apologise for hijacking this thread.
yorgo
Posts: 357
Joined: Sun Jun 05, 2016 5:28 pm
Location: Left of Center

Re: ERROR 'SCSI-Fehler - ILLEGAL REQUEST:COPY PROTECTION

Post by yorgo »

andreapetrucci wrote: Debug log started at Wed Jun 14 08:56:53 2017 , written by MakeMKV v1.9.10 linux(x86-release)
Using 514176KB for read cache.
001005:0000 MakeMKV v1.9.10 linux(x86-release) inizializzato
001004:0000 File registro eventi abilitato. Il file registro sarà salvato in /home/giorgio/MakeMKV_log.txt
005075:0000 La nuova versione 1.10.6 è disponibile su /download/
Not sure if you have a specific need for using 1.9.10 but you may want to upgrade to 1.10.6. It may or may not help your reported problem but at least you will have access to latest encryption defeat and bug fixes.
andreapetrucci
Posts: 7
Joined: Mon Oct 17, 2016 9:25 am

Re: ERROR 'SCSI-Fehler - ILLEGAL REQUEST:COPY PROTECTION

Post by andreapetrucci »

yorgo wrote:
andreapetrucci wrote: Debug log started at Wed Jun 14 08:56:53 2017 , written by MakeMKV v1.9.10 linux(x86-release)
Using 514176KB for read cache.
001005:0000 MakeMKV v1.9.10 linux(x86-release) inizializzato
001004:0000 File registro eventi abilitato. Il file registro sarà salvato in /home/giorgio/MakeMKV_log.txt
005075:0000 La nuova versione 1.10.6 è disponibile su /download/
Not sure if you have a specific need for using 1.9.10 but you may want to upgrade to 1.10.6. It may or may not help your reported problem but at least you will have access to latest encryption defeat and bug fixes.
I will update when I stumble upon a dvd/bluray that cannot be ripped (consider that on slackware Makemkv must be recompiled to update, which is a pain on my old hardware). Anyway thanks.
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