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PostPosted: Sun Sep 03, 2017 12:31 am 

Joined: Sun Sep 03, 2017 12:22 am
Posts: 1
Hi there,

1.10.6 win 64-bit seems to crash with a fatal error every time I switch monitors. Sorry if this isn't the place to report, but I thought I'd let you know in case you hadn't tested that scenario yet. Using Window 10 64-bit with an NVIDIA 980Ti. I'd like to include my DxDiag file, but it seems the board attachment quota is reached and the text is too long to paste into this message.

Thanks for the great app!

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PostPosted: Sun Sep 03, 2017 2:34 am 

Joined: Sun Jul 24, 2011 11:21 pm
Posts: 5208
Please send the file to support@makemkv.com so that Mike can look at it. Along with any information from the Windows Event Viewer about the crash.

By "switching monitors", are you moving the window from one monitor to another, or some other definition of "switching monitors"?

Under Win7/64, I have no issues with dragging from an Intel-drive monitor to an AMD-driven monitor, but there have been reports on other forums that the Creator's update to Win10 introduced some odd crashes due to nVidia's RivaTuner software.

How to aid in finding the answer to your problem: http://www.makemkv.com/faq/item/8

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