Lost the email with my MakeMKV registration

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chaslinux
Posts: 10
Joined: Mon Jun 27, 2016 1:22 pm

Lost the email with my MakeMKV registration

Post by chaslinux »

In the process of trying to clean up my email mailbox I seem to have deleted the email with my MakeMKV registration key. There doesn't seem to be an email address or number to contact to re-request it? If I remember the email correctly MakeMKV wasn't even mentioned. It might still be buried in the thousands of emails, but searching for MakeMKV hasn't turned up the order.
d00zah
Posts: 1414
Joined: Mon Jun 06, 2016 8:23 pm

Re: Lost the email with my MakeMKV registration

Post by d00zah »

If you contact Avangate, they might be able to help?

/buy/

From link 'Avangate support page':

https://secure.avangate.com/support/?me ... te&lang=en
chaslinux
Posts: 10
Joined: Mon Jun 27, 2016 1:22 pm

Re: Lost the email with my MakeMKV registration

Post by chaslinux »

Thanks, will do!
d00zah
Posts: 1414
Joined: Mon Jun 06, 2016 8:23 pm

Re: Lost the email with my MakeMKV registration

Post by d00zah »

If you come up empty there, you can contact the author via email:

support@makemkv.com
Woodstock
Posts: 9912
Joined: Sun Jul 24, 2011 11:21 pm

Re: Lost the email with my MakeMKV registration

Post by Woodstock »

and it may just be that you're not looking for the right "from" address - search for "avangate.com" as the sender.

Otherwise, what d00zah said
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
chaslinux
Posts: 10
Joined: Mon Jun 27, 2016 1:22 pm

Re: Lost the email with my MakeMKV registration

Post by chaslinux »

Woodstock wrote:and it may just be that you're not looking for the right "from" address - search for "avangate.com" as the sender.

Otherwise, what d00zah said
Thanks, yeah, it looks like I deleted the email. The good news is that d00zah seems to be correct, it can be obtained by logging into avangate. In my case it was actually a (birthday) gift from my folks, so I don't have the avangate login. They're not particularly tech savvy (though they did scour their sent mail for "Guinpinsoft"), but I do have family closer (distance) to them that is more tech-savvy. It may take a few days, but I think we might be able to track it down.

Thanks everyone!
chaslinux
Posts: 10
Joined: Mon Jun 27, 2016 1:22 pm

Re: Lost the email with my MakeMKV registration

Post by chaslinux »

Just a quick thank you to everyone! I couldn't remember the name of the processor (Avangate), but I had deleted the email while cleaning my email. Luckily my folks still had the original email and I was able to get all the details.
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