Haven't received license key

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nudawnfades
Posts: 1
Joined: Sun Sep 24, 2023 9:00 am

Haven't received license key

Post by nudawnfades »

Apologies if this is the wrong place to post this. I can't find any other means of contact.
My order number for makemkv is [redacted] and I haven't yet received my license key.
This is my fault as just as I pressed the button to pay I noticed a spelling error in my email address.
Could somebody please help with this as the money has left my account.
Regards

Steve
Last edited by nudawnfades on Mon Sep 25, 2023 9:35 am, edited 1 time in total.
Woodstock
Posts: 9982
Joined: Sun Jul 24, 2011 11:21 pm

Re: Haven't received license key

Post by Woodstock »

You should make your request to support@makemkv.com for things like this, especially when you want to include order numbers.

The owner is behind that address, and can deal with it much more easily than those of us on the board.
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