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PostPosted: Sun Jun 24, 2018 5:15 pm 
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Joined: Thu Aug 28, 2014 2:31 am
Posts: 12
Trying to rip the newer It movie. This has been out for awhile so I figured it wouldn't be a problem.

I have the dump file but didn't see anyway to attach it.

Any ideas with this info:
MakeMKV v1.12.2 win(x64-release) started
Using direct disc access mode
Saved SD dump file as C:\Users\Huttzilla/.MakeMKV/dump_SD_DCC6303281512ECDDF4D.tgz
Saved AACS dump file as C:\Users\Huttzilla/.MakeMKV/MKB20_v61_IT_D375.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc
Using direct disc access mode
Saved AACS dump file as C:\Users\Huttzilla/.MakeMKV/MKB20_v61_IT_D375.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc
Using direct disc access mode
Saved AACS dump file as C:\Users\Huttzilla/.MakeMKV/MKB20_v61_IT_D375.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

Drive Information
OS device name: \Device\CdRom0
Current profile: BD-ROM
Manufacturer: HL-DT-ST
Product: BD-RE BH16NS40
Revision: 1.02
Serial number: SIK9DH6LG563
Firmware date: 2117-03-10 16:37:
Bus encryption flags: 17
Highest AACS version: 61

Disc Information
Label: IT
Timestamp: 2017-11-22 19:04:01
Data capacity: 60.63 Gb
Disc type: BD-ROM UHD
Number of layers: 2
Bus encryption flags: 80


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PostPosted: Sun Jun 24, 2018 5:16 pm 
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Joined: Thu Aug 28, 2014 2:31 am
Posts: 12
as I pressed the submit I saw the file attachment option...


Attachments:
File comment: dump file
dump_SD_DCC6303281512ECDDF4D.tgz [1.31 MiB]
Downloaded 27 times
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PostPosted: Sun Jun 24, 2018 9:40 pm 
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Joined: Sun Jul 24, 2011 11:21 pm
Posts: 5196
Mike doesn't look for dump files here - it's best to email them to svq@makemkv.com for analysis.

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How to aid in finding the answer to your problem: http://www.makemkv.com/faq/item/8


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PostPosted: Sun Jun 24, 2018 11:14 pm 
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Joined: Thu Aug 28, 2014 2:31 am
Posts: 12
Woodstock wrote:
Mike doesn't look for dump files here - it's best to email them to svq@makemkv.com for analysis.


Email sent.
Thank you.


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PostPosted: Mon Jun 25, 2018 2:22 am 
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Joined: Tue Nov 10, 2015 3:11 am
Posts: 9
Shouldn't this be moved to the UHD forum, not the Linux forum,
especially since the user is running Windows?


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PostPosted: Mon Jun 25, 2018 2:51 am 
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Joined: Sun Jul 24, 2011 11:21 pm
Posts: 5196
Yes, it should be, and now has been.

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How to aid in finding the answer to your problem: http://www.makemkv.com/faq/item/8


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PostPosted: Mon Jun 25, 2018 5:13 am 
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Joined: Tue Mar 06, 2018 11:38 pm
Posts: 123
And read this:

viewtopic.php?f=12&t=16883


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PostPosted: Mon Jun 25, 2018 11:42 am 
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Joined: Thu Aug 28, 2014 2:31 am
Posts: 12
xr200 wrote:
Shouldn't this be moved to the UHD forum, not the Linux forum,
especially since the user is running Windows?


Oops... sorry. I've been sick the last few days. Maybe still a little out of it. No idea why I posted in the Linux forum!!

st4evr wrote:


Will do.. thanks!


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