www.makemkv.com

Hi, I'm getting the following when trying to rip the UHD version of Super Mario Bros (the 1993 movie and NOT the recent animated film; this just released in February from Umbrella Entertainment):
I submitted the dump file to svq@makemkv.com about a month ago, but still no luck with MakeMKV when I load the disc. I've successfully ripped UHD copies of Matrix, Nightmare Before Christmas, and Sleepy Hollow without issue, so it's not the drive. I wasn't sure if maybe my email had been passed over as it might have been confused with the animated "The Super Mario Bros. Movie", and I've seen a lot of threads on that film here (plus it's obviously much more popular than the 1993 movie).

Yes, "Allow internet access" is enabled, and there is nothing blocking MakeMKV, as I have no issues with other discs.

Any thoughts?

Your system is blocking downloading the key file. This is becoming more common as sanctions against Russia increase.

There are several fixes listed in a couple of topics about this on the board. My personal fix is to use an unrestricted system, but who knows how long that will last?

Is there a way of downloading the hk from an alternate source and then installing manually?

It looks like almost all DNS servers are blocking the hkdata sites. I finally found an alternate DNS that I can use to nslookup ping them, but I find that my internet provider (spectrum) is blocking specifically hkdata.crabdance.com, but not the fairuse.org version. I guess that is likely my issue?

Looking around the forums I see that the dev is possibly running into some real life issues, which if the servers are RU based that is understandable. I guess for now it's wait and see, and I hope the dev is safe and sound.

no only way is to get it working on your end

Yea but it just gets downloaded to a local users folder? So couldn’t someone just upload it and then someone else could download and just copy and paste it to the folder location?

No. That's not how it works. It's not a file.

Sent from my SM-S928U1 using Tapatalk

Ok colour me confused.

No problem, just trying to help the guy out…

There's a private_data.tar file that is created from the encrypted hashed keys that are downloaded from the server. But that file is updated by MakeMKV and contains other data than just the hashed keys that MakeMKV uses to decrypt titles. There's not just "one file" that gets downloaded and inserted into the private_data.tar file. There's many. No one but Mike really knows how it works since, as mentioned, they're encrypted.