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License error
Posted: Sun Sep 03, 2017 11:14 pm
by sgtdumbass
I'm getting this error message when I'm trying to run makeMKV though a python script using a license I bought. It will work with the beta key but my license should work.
2017-09-03 17:38:08 - Makemkv - ERROR - Your MakeMKV version is too old.Please download the latest version at
http://www.makemkv.com or enter a registration key to continue using MakeMKV.
I'm using ubuntu. I've uninstalled and purged makemkv-oss/bin several times.
Re: License error
Posted: Mon Sep 04, 2017 4:59 am
by Woodstock
Make sure you're entering the key correctly - copy/paste from some email programs will introduce non-standard characters, which can interfere with the key being validated.
Personally, I copied mine to a text file (NOT a Word document!) to avoid issues, and as a backup in case my mail program "gets forgetful".
Re: License error
Posted: Mon Sep 04, 2017 5:09 am
by sgtdumbass
Woodstock wrote:Make sure you're entering the key correctly - copy/paste from some email programs will introduce non-standard characters, which can interfere with the key being validated.
Personally, I copied mine to a text file (NOT a Word document!) to avoid issues, and as a backup in case my mail program "gets forgetful".
I've done that. Even typed it in.
Re: License error
Posted: Mon Sep 04, 2017 2:31 pm
by Woodstock
Then I'd go with sending your contact information to Mike at
support@makemkv.com and have him confirm your key.
I've got no experience with the Linux version, but there is a possibility that key file itself has a permissions issue, but someone else would have to speak to that.
The only time Mike has ever mentioned on the forum that a key had been invalidated was a few years ago when an outfit in China was sending the same key out to people they "sold" licenses to their relabeled version of MakeMKV. They'd bought a copy, and were using that license key for everyone who bought "their product".