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PostPosted: Wed Mar 01, 2017 11:56 am 
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I have a 2015 MacBook Pro 13" w/16GB Ram/512 GB SSD/OS X 10.12.3 and have used both a pioneer bdr-xdo5s and now a LG-be16nu50.

Used all available MAkeMKV versions to no avail.

I either get lockup of software and drive or random scsi or posix "Uncorrectable Errors" that have all translated to a failing drive or disc. As I have used multiple discs and now a brand new drive (lg) I don't know what to do.

This all seemed to happen shortly after I purchased the software (I am sure it is a coincidence but still frustrating).

I have ripped hundreds of movies using this software and for it to start failing shortly after purchase is truly annoying. Not to mention I can't add my new movies to my collection.

Please Help

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PostPosted: Wed Mar 01, 2017 3:56 pm 
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Because MakeMKV has to talk directly to the drive to deal with the key exchange (DVD can be done via brute force if necessary), you MAY have to run it with a higher privilege level. Does the user you are logged in as have direct access to the drive, or only through the operating system?

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PostPosted: Wed Mar 01, 2017 10:12 pm 
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I have full privileges on the ID.

When it starts ripping it does say using Dirext OS Access mode

It is just crazy as it worked amazingly until a couple weeks ago when it failed on the Terminator BluRay. I returned 3 of those thinking the discs were bad. Then bought a new drive thinking it had failed.

Now using a different drive and different BluRay i get the same 1/8 rip and the freezes as time remaining skyrockets and then full lockup.

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PostPosted: Thu Mar 02, 2017 2:57 am 
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Do the errors start early in the rip, or after it has started ripping the longer titles? Honestly, copying the debug log into your message would help a lot in trying to track this down...

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PostPosted: Thu Mar 02, 2017 4:17 am 
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It cruises through reducing time remaining to 30 minutes and then at 2309.5M it slows to a crawl and then fails shortly thereafter

BluRay is Fight Club 10th Anniversary but the same issues happened on 3 different Terminator Discs as well.

Here is the latest log


Saving 1 titles into directory /Users/ryandelahaye/Movies
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00349.m2ts' at offset '2798518272'
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk2' at offset '2798518272'
DEBUG: Code 1073741829 at RT>0\^Fe?{:c[sc./F:121262969
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk2' at offset '2798518272'
DEBUG: Code 1073741829 at RT>0\^Fe?{:c[sc./F:121262969
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk2' at offset '2798518272'
DEBUG: Code 1073741829 at RT>0\^Fe?{:c[sc./F:121262969
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk2' at offset '2798518272'
DEBUG: Code 1073741829 at RT>0\^Fe?{:c[sc./F:121262969
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk2' at offset '2798518272'
DEBUG: Code 1073741829 at RT>0\^Fe?{:c[sc./F:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00349.m2ts' at offset '2798714880'
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk2' at offset '2798714880'
DEBUG: Code 1073741829 at RT>0\^Fe?{:c[sc./F:121262969
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk2' at offset '2798714880'
DEBUG: Code 1073741829 at RT>0\^Fe?{:c[sc./F:121262969
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk2' at offset '2798714880'
DEBUG: Code 1073741829 at RT>0\^Fe?{:c[sc./F:121262969
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk2' at offset '2798714880'
DEBUG: Code 1073741829 at RT>0\^Fe?{:c[sc./F:121262969
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk2' at offset '2798714880'
DEBUG: Code 1073741829 at RT>0\^Fe?{:c[sc./F:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00349.m2ts' at offset '2798714880'
DEBUG: Code 100864261 at RT>0\^Fe?{:c[sc./F:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00349.m2ts' at offset '2798714880'
DEBUG: Code 100864261 at RT>0\^Fe?{:c[sc./F:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00349.m2ts' at offset '2798714880'
DEBUG: Code 100864261 at RT>0\^Fe?{:c[sc./F:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00349.m2ts' at offset '2798714880'
DEBUG: Code 100864261 at RT>0\^Fe?{:c[sc./F:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00349.m2ts' at offset '2798714880'
DEBUG: Code 100864261 at RT>0\^Fe?{:c[sc./F:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00349.m2ts' at offset '2798714880'
DEBUG: Code 0 at 3(WCQn/XbnJ/7(ZK_syF:213131387
DEBUG: Code 0 at FF/v&41x{9AI.w*dt]l8:29394045
DEBUG: Code 0 at 3(WCQn/XbnJ/7(ZK_syF:29394459
DEBUG: Code 1366560 at 3(WCQn/XbnJ/7(ZK_syF:121261497
DEBUG: Code 0 at ut37.2!aXpNS(t(`DD<ET:213135297
DEBUG: Code 0 at ut37.2!aXpNS(t(`DD<ET:213135297
DEBUG: Code 0 at ut37.2!aXpNS(t(`DD<ET:213135297
LIBMKV_TRACE: Exception: Error while reading input
Failed to save title 0 to file /Users/ryandelahaye/Movies/_t00.mkv
Encountered 12 errors of type 'Read Error' - see /errors/read/
0 titles saved, 1 failed

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PostPosted: Thu Mar 02, 2017 4:54 am 
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With the Pioneer USB-powered drive you listed, such errors are common when there is insufficient power to the drive to operate at high speed. And MakeMKV can make a drive hit high speed fairly regularly. This is why they should always be plugged into a "fully powered" USB port, rather than a hub. And laptops should always be plugged in so that they can fully power their USB ports.

But that should not be the case with the LG external, since it has its own power supply. It should not be disconnecting from the computer, as your log clearly shows:

Quote:
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00349.m2ts' at offset '2798518272'
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk2' at offset '2798518272'


If you try ripping the disk multiple times, do the IO errors occur at the same offset, or does it move around?

On the LG drive, it's default "quiet mode" slows the drive down. I'm not sure if you can disable that on the Mac without running a virtual Windows machine to run the LG utility. But, again, it should not have the power-induced errors.

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PostPosted: Thu Mar 02, 2017 12:12 pm 
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The errors occur at about the same interval.

And I figured that was the issue with the pioneer drive which is why I bought the LG.

I do have a virtual machine to us for the lg utility.

I tried a 4th copy of terminator on bluray (another exchange since the others failed) and this time it worked, however fight club is still a no-go.

I'll try turning off the quiet mode and have another go at it now

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PostPosted: Thu Mar 02, 2017 1:34 pm 
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I tried Fight Club again, and i noticed that when trying to Rip this BluRay it doesn't ask to create the folder for output like with all other movies.

So I created a Fight Club folder under the output options and ran it again.

This time it made it to about 80% or 27720M before slowing down and eventually failing.

here is the log for this attempt.

MakeMKV v1.10.4 darwin(x86-release) started
Debug logging enabled, log will be saved as /Users/ryandelahaye/MakeMKV_log.txt
Optical drive "BD-RE HL-DT-ST BD-RE BE16NU50 1.00d" opened in OS access mode.
Using direct disc access mode
Loaded content hash table, will verify integrity of M2TS files.
Loaded 302 SVQ file(s)
Processing BD+ code, please be patient - this may take up to few minutes
Processing BD+ code using generic SVQ from builtin/generic.svq
BD+ code processed, got 1 FUT(s) for 1 clip(s)
File 00010.mpls was added as title #0
Title #00012.mpls has length of 93 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00038.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00314.m2ts has length of 9 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00318.m2ts has length of 27 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00350.m2ts was added as title #1
Title #00351.m2ts has length of 45 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00352.m2ts was added as title #2
Title #00353.m2ts has length of 110 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00354.m2ts has length of 94 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00355.m2ts was added as title #3
Title #00357.m2ts has length of 94 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00361.m2ts has length of 94 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00362.m2ts has length of 94 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00363.m2ts has length of 94 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00364.m2ts was added as title #4
File 00365.m2ts was added as title #5
File 00366.m2ts was added as title #6
File 00367.m2ts was added as title #7
File 00368.m2ts was added as title #8
File 00369.m2ts was added as title #9
File 00370.m2ts was added as title #10
File 00371.m2ts was added as title #11
File 00372.m2ts was added as title #12
Title #00373.m2ts has length of 117 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00374.m2ts has length of 117 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00375.m2ts has length of 117 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00376.m2ts was added as title #13
File 00377.m2ts was added as title #14
File 00378.m2ts was added as title #15
File 00379.m2ts was added as title #16
Title #00380.m2ts has length of 35 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00381.m2ts was added as title #17
File 00382.m2ts was added as title #18
File 00383.m2ts was added as title #19
File 00384.m2ts was added as title #20
File 00385.m2ts was added as title #21
File 00386.m2ts was added as title #22
File 00387.m2ts was added as title #23
File 00388.m2ts was added as title #24
File 00389.m2ts was added as title #25
Title #00390.m2ts has length of 53 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00391.m2ts has length of 35 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00392.m2ts was added as title #26
Title #00393.m2ts has length of 88 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00395.m2ts has length of 88 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00394.m2ts was added as title #27
File 00396.m2ts was added as title #28
Title #00397.m2ts has length of 99 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00398.m2ts has length of 115 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00399.m2ts has length of 47 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00400.m2ts was added as title #29
Title #00401.m2ts has length of 46 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00402.m2ts has length of 32 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00403.m2ts has length of 31 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00404.m2ts has length of 31 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00405.m2ts has length of 31 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00406.m2ts has length of 31 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00407.m2ts has length of 31 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00408.m2ts has length of 31 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00409.m2ts has length of 31 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00410.m2ts has length of 31 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00411.m2ts has length of 31 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00412.m2ts has length of 32 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00413.m2ts has length of 31 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00414.m2ts has length of 16 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00415.m2ts has length of 31 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00416.m2ts has length of 46 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00417.m2ts has length of 31 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00418.m2ts has length of 31 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00419.m2ts has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00420.m2ts has length of 37 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00421.m2ts was added as title #30
Title #00422.m2ts has length of 33 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00423.m2ts has length of 30 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00424.m2ts has length of 25 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00425.m2ts has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00450.m2ts has length of 9 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00451.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00458.m2ts has length of 88 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00469.m2ts has length of 66 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00471.m2ts has length of 25 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00472.m2ts has length of 79 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00473.m2ts has length of 54 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00474.m2ts has length of 56 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00475.m2ts has length of 33 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00059.m2ts has length of 55 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00118.m2ts has length of 37 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Operation successfully completed
Saving 1 titles into directory /Users/ryandelahaye/Movies/FIGHT_CLUB
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00349.m2ts' at offset '25592985600'
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk2' at offset '25592985600'
DEBUG: Code 1073741829 at RT>0\^Fe?{:c[sc./F:121262969
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk2' at offset '25592985600'
DEBUG: Code 1073741829 at RT>0\^Fe?{:c[sc./F:121262969
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk2' at offset '25592985600'
DEBUG: Code 1073741829 at RT>0\^Fe?{:c[sc./F:121262969
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk2' at offset '25592985600'
DEBUG: Code 1073741829 at RT>0\^Fe?{:c[sc./F:121262969
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk2' at offset '25592985600'
DEBUG: Code 1073741829 at RT>0\^Fe?{:c[sc./F:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00349.m2ts' at offset '25592985600'
DEBUG: Code 100864261 at RT>0\^Fe?{:c[sc./F:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00349.m2ts' at offset '25592985600'
DEBUG: Code 100864261 at RT>0\^Fe?{:c[sc./F:121262969
Error 'Scsi error - HARDWARE ERROR:TIMEOUT ON LOGICAL UNIT' occurred while reading '/BDMV/STREAM/00349.m2ts' at offset '25592985600'
DEBUG: Code 100941314 at RT>0\^Fe?{:c[sc./F:121262969
Error 'Scsi error - HARDWARE ERROR:TIMEOUT ON LOGICAL UNIT' occurred while reading '/BDMV/STREAM/00349.m2ts' at offset '25592985600'
DEBUG: Code 100941314 at RT>0\^Fe?{:c[sc./F:121262969
Error 'Scsi error - HARDWARE ERROR:TIMEOUT ON LOGICAL UNIT' occurred while reading '/BDMV/STREAM/00349.m2ts' at offset '25592985600'
DEBUG: Code 100941314 at RT>0\^Fe?{:c[sc./F:121262969
Error 'Scsi error - HARDWARE ERROR:TIMEOUT ON LOGICAL UNIT' occurred while reading '/BDMV/STREAM/00349.m2ts' at offset '25592985600'
DEBUG: Code 0 at 3(WCQn/XbnJ/7(ZK_syF:213131387
DEBUG: Code 0 at FF/v&41x{9AI.w*dt]l8:29394045
DEBUG: Code 0 at 3(WCQn/XbnJ/7(ZK_syF:29394459
DEBUG: Code 12496575 at 3(WCQn/XbnJ/7(ZK_syF:121261497
DEBUG: Code 0 at ut37.2!aXpNS(t(`DD<ET:213135297
DEBUG: Code 0 at ut37.2!aXpNS(t(`DD<ET:213135297
LIBMKV_TRACE: Exception: Error while reading input
Failed to save title 0 to file /Users/ryandelahaye/Movies/FIGHT_CLUB/_t00.mkv
Encountered 4 errors of type 'Read Error' - see /errors/read/
0 titles saved, 1 failed

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PostPosted: Thu Mar 30, 2017 4:25 am 
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I'm having the same issue. Did you have any luck with this?


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PostPosted: Thu Mar 30, 2017 1:28 pm 
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Uncorrectable read errors and hardware time-outs are not something MakeMKV has control over. It is simply passing through the information it got from the operating system and the drive.

The reasons for this (assuming you aren't using a USB-powered drive) come down to a dirty/scratched disk (most likely cause), a poorly-manufactured disk, a disk with obfuscation that has some titles referring to unreadable areas of the disk, or a defective drive.

USB-powered drives have the added possibility that the read rate gets too high for the power available.

If there were a key exchange issue (something MakeMKV has some control over), the read would fail almost immediately, and the key exchange would be singled out as the cause.

You can increase the number of retries in MakeMKV (Preferences->IO), which can sometimes help, but I doubt that it will in this specific case.

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