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PostPosted: Wed Nov 15, 2017 2:49 pm 
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Joined: Wed Nov 15, 2017 2:46 pm
Posts: 2
I'm on a fairly old laptop (OSX 10.6.8 - Leopard, 64-bit) but the site says that the program should still work. Older versions of the software I've found do open, however, tell me that the version I'm running is "too old" and I need to register it. Has anyone run into this and been able to resolve it?

Thanks!


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PostPosted: Wed Nov 15, 2017 4:43 pm 
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Joined: Sun Jul 24, 2011 11:21 pm
Posts: 4601
To run an older version, you would have to temporarily set the system date back to when that version was current (within 2 months of its release, as a rule of thumb), start the program, then enter the current beta key. It will still complain that a newer version exists, but it should start.

This is not a problem with permanent keys.

As for why the current version is quitting, are there any messages in the system log about it?

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How to aid in finding the answer to your problem: http://www.makemkv.com/faq/item/8


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PostPosted: Wed Nov 15, 2017 5:06 pm 
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Joined: Wed Nov 15, 2017 2:46 pm
Posts: 2
I can't seem to attach the log file to this post, so I hope it's okay that I post it into the message here.

Code:
Process:         makemkv [2026]
Path:            /Applications/MakeMKV.app/Contents/MacOS/makemkv
Identifier:      com.makemkv.MakeMKV
Version:         v1.10.7 (0)
Code Type:       X86-64 (Native)
Parent Process:  launchd [93]

Date/Time:       2017-11-15 06:37:30.898 -0800
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version:  6

Interval Since Last Report:          28857 sec
Crashes Since Last Report:           10
Per-App Crashes Since Last Report:   10
Anonymous UUID:                      61349AFF-E0E0-42CD-A743-75CCFB94216D

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
0   libmqt.dylib                     0x000000010682ffab QTreeWidget::clear() + 750347
1   libobjc.A.dylib                  0x00007fff855cd0d6 call_load_methods + 391
2   libobjc.A.dylib                  0x00007fff855ccd31 load_images + 220
3   dyld                             0x00007fff5fc03166 dyld::notifySingle(dyld_image_states, ImageLoader const*) + 344
4   dyld                             0x00007fff5fc0bced ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 221
5   dyld                             0x00007fff5fc0bcad ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 157
6   dyld                             0x00007fff5fc0bdb6 ImageLoader::runInitializers(ImageLoader::LinkContext const&) + 58
7   dyld                             0x00007fff5fc0211a dyld::initializeMainExecutable() + 133
8   dyld                             0x00007fff5fc06996 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**) + 2993
9   dyld                             0x00007fff5fc016de dyldbootstrap::start(macho_header const*, int, char const**, long) + 811
10  dyld                             0x00007fff5fc01052 _dyld_start + 42

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x00007fff855cdee4  rcx: 0x00007fffffe00080  rdx: 0x00000000ffffffff
  rdi: 0x00007fff7128a0e8  rsi: 0x0000000106b110d0  rbp: 0x00007fff5fbfd6e0  rsp: 0x00007fff5fbfd6d0
   r8: 0x0000000106bfc0a0   r9: 0x0000000106bfc0a4  r10: 0x0000000000000018  r11: 0x0000000106b11140
  r12: 0x0000000106b076d0  r13: 0x00007fff709ccd00  r14: 0x0000000106b110d0  r15: 0x0000000000000001
  rip: 0x000000010682ffab  rfl: 0x0000000000010246  cr2: 0x0000000000000000

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    0x7fff878d7000 -     0x7fff87955ff7  com.apple.CoreText 151.13 (???) <5C6214AD-D683-80A8-86EB-328C99B75322> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
    0x7fff87983000 -     0x7fff879d2ff7  com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <0731C40D-71EF-B417-C83B-54C3527A36EA> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
    0x7fff87a51000 -     0x7fff87b06fe7  com.apple.ink.framework 1.3.3 (107) <8C36373C-5473-3A6A-4972-BC29D504250F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
    0x7fff87b8a000 -     0x7fff87bd3fef  libGLU.dylib ??? (???) <B0F4CA55-445F-E901-0FCF-47B3B4BAE6E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x7fff87e23000 -     0x7fff87ee0fff  com.apple.CoreServices.OSServices 359.2 (359.2) <BBB8888E-18DE-5D09-3C3A-F4C029EC7886> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
    0x7fff87f1b000 -     0x7fff87fabfff  com.apple.SearchKit 1.3.0 (1.3.0) <3403E658-A54E-A79A-12EB-E090E8743984> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
    0x7fff87fb8000 -     0x7fff87fddff7  com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x7fff88181000 -     0x7fff88266fef  com.apple.DesktopServices 1.5.11 (1.5.11) <39FAA3D2-6863-B5AB-AED9-92D878EA2438> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
    0x7fff882c1000 -     0x7fff882ccff7  com.apple.speech.recognition.framework 3.11.1 (3.11.1) <3D65E89B-FFC6-4AAF-D5CC-104F967C8131> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
    0x7fff882cd000 -     0x7fff8837dfff  edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x7fff8862a000 -     0x7fff887e8fff  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <97A75BFB-0DB6-6F44-36B0-97B7F7208ABB> /usr/lib/libicucore.A.dylib
    0x7fff887e9000 -     0x7fff887e9ff7  com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    0x7fff887ea000 -     0x7fff887eaff7  com.apple.Carbon 150 (152) <23704665-E9F4-6B43-1115-2E69F161FC45> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x7fff887eb000 -     0x7fff88801fe7  com.apple.MultitouchSupport.framework 207.11 (207.11) <8233CE71-6F8D-8B3C-A0E1-E123F6406163> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
    0x7fff88802000 -     0x7fff88833fff  libGLImage.dylib ??? (???) <562565E1-AA65-FE96-13FF-437410C886D0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
    0x7fff88840000 -     0x7fff88867ff7  libJPEG.dylib ??? (???) <08758593-6436-B29E-1DA8-F15597835EC1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x7fff8887c000 -     0x7fff8887cff7  com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x7fff8887d000 -     0x7fff888a8ff7  libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <3630A97F-55C1-3F34-CA63-3847653C9645> /usr/lib/libxslt.1.dylib
    0x7fff888e9000 -     0x7fff888ecff7  com.apple.securityhi 4.0 (36638) <AEF55AF1-54D3-DB8D-27A7-E16192E0045A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
    0x7fff88df4000 -     0x7fff88e47ff7  com.apple.HIServices 1.8.3 (???) <F6E0C7A7-C11D-0096-4DDA-2C77793AA6CD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
    0x7fff88fe9000 -     0x7fff8902afff  com.apple.SystemConfiguration 1.10.8 (1.10.2) <78D48D27-A9C4-62CA-2803-D0BBED82855A> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
    0x7fff8902b000 -     0x7fff89329fff  com.apple.HIToolbox 1.6.5 (???) <AD1C18F6-51CB-7E39-35DD-F16B1EB978A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
    0x7fff8932a000 -     0x7fff8932dff7  libCoreVMClient.dylib ??? (???) <75819794-3B7A-8944-D004-7EA6DD7CE836> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
    0x7fff8932e000 -     0x7fff8932eff7  com.apple.Accelerate 1.6 (Accelerate 1.6) <15DF8B4A-96B2-CB4E-368D-DEC7DF6B62BB> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x7fff8932f000 -     0x7fff893cffff  com.apple.LaunchServices 362.3 (362.3) <B90B7C31-FEF8-3C26-BFB3-D8A48BD2C0DA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
    0x7fff893d8000 -     0x7fff89be2fe7  libBLAS.dylib 219.0.0 (compatibility 1.0.0) <EEE5CE62-9155-6559-2AEA-05CED0F5B0F1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
    0x7fff89cf8000 -     0x7fff8a095fe7  com.apple.QuartzCore 1.6.3 (227.37) <16DFF6CD-EA58-CE62-A1D7-5F6CE3D066DD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x7fff8a3f1000 -     0x7fff8a3f2fff  liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2-2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
    0x7fff8a3f3000 -     0x7fff8a675fff  com.apple.Foundation 6.6.8 (751.63) <E10E4DB4-9D5E-54A8-3FB6-2A82426066E4> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x7fff8a6ad000 -     0x7fff8a6c4fff  com.apple.ImageCapture 6.1 (6.1) <79AB2131-2A6C-F351-38A9-ED58B25534FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
    0x7fff8a6d0000 -     0x7fff8a70afff  libcups.2.dylib 2.8.0 (compatibility 2.0.0) <4F2A4397-89BD-DEAC-4971-EE838FFA0964> /usr/lib/libcups.2.dylib
    0x7fff8a70b000 -     0x7fff8a7c4fff  libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
    0x7fffffe00000 -     0x7fffffe01fff  libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib

Model: MacBookPro6,1, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.57f17
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK5055GSXF, 465.76 GB
Serial ATA Device: HL-DT-ST DVDRW  GS23N, 7.1 GB
USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000 / 3
USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8218, 0xfa113000 / 6
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0236, 0xfa120000 / 3


Last edited by Woodstock on Wed Nov 15, 2017 6:37 pm, edited 1 time in total.
change QUOTE tags to CODE tags


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