Crash accessing preferences dialog

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Demerzel
Posts: 3
Joined: Fri Apr 22, 2011 5:39 pm

Crash accessing preferences dialog

Post by Demerzel »

I'm having minor troubles with MakeMKV. A few days ago, MakeMKV crashed as I tried to access the preferences, since then the preference menu remains unreachable and causes a fatal program error every time I try to access it in the following way: 1) the primary window closes, 2) a crash message appears and 3) the preference window opens with its width at >=2 times the normal measures and with the entry "AAAA/wAAAAD9AAAAAAAAAk8AAAHeAAAABAAAAAQAAAAIAAAACPwAAAAA" in the tabs
- general -> output folder
- streaming -> IP address
- AACS
- BD+ (both).

Console.app states the following:

Process: makemkvcon [4616]
Path: /Applications/Multimedia/MakeMKV.app/Contents/MacOS/makemkvcon
Identifier: makemkvcon
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: makemkv [4615]

Date/Time: 2011-04-22 19:19:41.014 +0200
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 748A56C8-62E3-47E4-BF9A-140A81435B8F

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000004f4000
Crashed Thread: 2

Thread 0:
0 libSystem.B.dylib 0x9554546e __semwait_signal + 10
1 makemkvcon 0x00258c45 0x1000 + 2456645
2 makemkvcon 0x00003bd4 0x1000 + 11220
3 makemkvcon 0x00002eba 0x1000 + 7866

Thread 1:
0 libSystem.B.dylib 0x9553e2c2 semaphore_wait_trap + 10
1 makemkvcon 0x0001e1e4 0x1000 + 119268
2 makemkvcon 0x000202c3 0x1000 + 127683
3 libSystem.B.dylib 0x9556f155 _pthread_start + 321
4 libSystem.B.dylib 0x9556f012 thread_start + 34

Thread 2 Crashed:
0 makemkvcon 0x00258602 0x1000 + 2455042
1 makemkvcon 0x00259836 0x1000 + 2459702
2 makemkvcon 0x002588a5 0x1000 + 2455717
3 makemkvcon 0x00258d4f 0x1000 + 2456911
4 libSystem.B.dylib 0x9556f155 _pthread_start + 321
5 libSystem.B.dylib 0x9556f012 thread_start + 34

Thread 3:
0 libSystem.B.dylib 0x9553e2c2 semaphore_wait_trap + 10
1 makemkvcon 0x0001e1e4 0x1000 + 119268
2 makemkvcon 0x000202c3 0x1000 + 127683
3 libSystem.B.dylib 0x9556f155 _pthread_start + 321
4 libSystem.B.dylib 0x9556f012 thread_start + 34

Thread 2 crashed with X86 Thread State (32-bit):
eax: 0x004f4000 ebx: 0x004f4000 ecx: 0x00000000 edx: 0x0080fa00
edi: 0xbffff438 esi: 0xbffff438 ebp: 0xb0102df8 esp: 0xb0102de0
ss: 0x0000001f efl: 0x00010282 eip: 0x00258602 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x004f4000

Binary Images:
0x1000 - 0x36cff7 +makemkvcon ??? (???) /Applications/Multimedia/MakeMKV.app/Contents/MacOS/makemkvcon
0x3be000 - 0x429fff +libmakemkv.dylib ??? (???) /Applications/Multimedia/MakeMKV.app/Contents/MacOS/libmakemkv.dylib
0x445000 - 0x449ff7 +libdriveio.dylib ??? (???) /Applications/Multimedia/MakeMKV.app/Contents/MacOS/libdriveio.dylib
0x44c000 - 0x46afe3 libexpat.1.dylib ??? (???) <eff8a63a23a7d07af62b36fdb329e393> /usr/lib/libexpat.1.dylib
0x7f1000 - 0x7f5fff com.apple.iokit.SCSITaskLib 2.1.1 (2.1.1) <4e33bc7ace7711f53f2040589487c417> /System/Library/Extensions/IOSCSIArchitectureModelFamily.kext/Contents/PlugIns/SCSITaskUserClient.kext/Contents/PlugIns/SCSITaskLib.plugin/Contents/MacOS/SCSITaskLib
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
0x90151000 - 0x901ddff7 com.apple.LaunchServices 291 (291) <099eba2fe584376b476f9a262f41ecf2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x901f0000 - 0x901feffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
0x901ff000 - 0x90207fff com.apple.DiskArbitration 2.2.1 (2.2.1) <ba64dd6ada417b5e7be736957f380bca> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9023b000 - 0x902c8ff7 com.apple.framework.IOKit 1.5.2 (???) <7a3cc24f78f93931731203854ae0d891> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9034f000 - 0x9037afe7 libauto.dylib ??? (???) <4f3e58cb81da07a1662c1f647ce30225> /usr/lib/libauto.dylib
0x90413000 - 0x90492ff5 com.apple.SearchKit 1.2.2 (1.2.2) <3b5f3ab6a363a4d8a2bbbf74213ab0e5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x905b4000 - 0x905d8fff libxslt.1.dylib ??? (???) <adfe90a3d564d824d5ae0fa6df8d6c3f> /usr/lib/libxslt.1.dylib
0x905d9000 - 0x90712ff7 libicucore.A.dylib ??? (???) <dd8aa51c356e79ef8cdfa341a0d69f5b> /usr/lib/libicucore.A.dylib
0x90730000 - 0x90901ffb com.apple.security 5.0.5 (36371) <1f7f48b36bc90d114220cc81e4e4694f> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9137f000 - 0x9145ffff libobjc.A.dylib ??? (???) <3ca288b625a47bbcfe378158e4dc328f> /usr/lib/libobjc.A.dylib
0x91460000 - 0x91593fe7 com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x942ef000 - 0x942f3fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x942f4000 - 0x94323fe3 com.apple.AE 402.3 (402.3) <dba512e47f68eea1dd0ab35f596edb34> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x94324000 - 0x9433afff com.apple.DictionaryServices 1.0.0 (1.0.0) <ad0aa0252e3323d182e17f50defe56fc> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x94b80000 - 0x94bc9fef com.apple.Metadata 10.5.8 (398.26) <e4d268ea45379200f03cdc7c8bedae6f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x9553d000 - 0x956a4ff3 libSystem.B.dylib ??? (???) <ae47ca9b1686b065f8ac4d2de09cc432> /usr/lib/libSystem.B.dylib
0x9574f000 - 0x95809fe3 com.apple.CoreServices.OSServices 228 (228) <bc83e97f6888673c33f86652677c09cb> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x9580a000 - 0x958bcffb libcrypto.0.9.7.dylib ??? (???) <8ac6abef4b3bb125c8bf84634421bcee> /usr/lib/libcrypto.0.9.7.dylib
0x958bd000 - 0x9599eff7 libxml2.2.dylib ??? (???) <4d54971007e14f8d80e6889ee1111f21> /usr/lib/libxml2.2.dylib
0x95caa000 - 0x95d31ff7 libsqlite3.0.dylib ??? (???) <aaaf72c093e13f34b96e2688b95bdb4a> /usr/lib/libsqlite3.0.dylib
0x95d60000 - 0x95d67ffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x96082000 - 0x96129fec com.apple.CFNetwork 438.14 (438.14) <5f9ee0430b5f6319f18d9b23e777e0d2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x96212000 - 0x96219fe9 libgcc_s.1.dylib ??? (???) <a9ab135a5f81f6e345527df87f51bfc9> /usr/lib/libgcc_s.1.dylib
0x96250000 - 0x96287fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <41d5aeffefc6d19d471f51ae0b15024f> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x96288000 - 0x962e5ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x962e6000 - 0x96304fff libresolv.9.dylib ??? (???) <0e26b308654f33fc94a0c010a50751f9> /usr/lib/libresolv.9.dylib
0x96305000 - 0x96305ffa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x963d0000 - 0x966aaff3 com.apple.CoreServices.CarbonCore 786.11 (786.13) <dbe18301a8b0933b0f990e3f48f49043> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

The problems remain although I returned to a previously saved TimeMachine backup. I am trying to upload a file dump, but thus far my slow WiFi access has been disconnected twice. As I am successful, I will add the dump file later if you wish, but maybe you are able to identify the problem already.

Help... :(
mike admin
Posts: 4065
Joined: Wed Nov 26, 2008 2:26 am
Contact:

Re: Crash accessing preferences dialog

Post by mike admin »

Please try 1.6.8 and see if the same error happens.
Demerzel
Posts: 3
Joined: Fri Apr 22, 2011 5:39 pm

Re: Crash accessing preferences dialog

Post by Demerzel »

Version 1.6.8 still crashes, trying to access Preferences.
Cannot get a decent upload connection (connection times out too often due to slow upload speed)
Anyway, log shows:

Process: makemkvcon [18530]
Path: /Applications/Multimedia/MakeMKV.app/Contents/MacOS/makemkvcon
Identifier: makemkvcon
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: makemkv [18528]

Date/Time: 2011-04-25 12:16:49.431 +0200
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 748A56C8-62E3-47E4-BF9A-140A81435B8F

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000004ee000
Crashed Thread: 2

Thread 0:
0 libSystem.B.dylib 0x9554546e __semwait_signal + 10
1 makemkvcon 0x00251e55 0x1000 + 2428501
2 makemkvcon 0x00003e94 0x1000 + 11924
3 makemkvcon 0x0000317a 0x1000 + 8570

Thread 1:
0 libSystem.B.dylib 0x9553e2c2 semaphore_wait_trap + 10
1 makemkvcon 0x0001e534 0x1000 + 120116
2 makemkvcon 0x00020613 0x1000 + 128531
3 libSystem.B.dylib 0x9556f155 _pthread_start + 321
4 libSystem.B.dylib 0x9556f012 thread_start + 34

Thread 2 Crashed:
0 makemkvcon 0x00251812 0x1000 + 2426898
1 makemkvcon 0x00252a46 0x1000 + 2431558
2 makemkvcon 0x00251ab5 0x1000 + 2427573
3 makemkvcon 0x00251f5f 0x1000 + 2428767
4 libSystem.B.dylib 0x9556f155 _pthread_start + 321
5 libSystem.B.dylib 0x9556f012 thread_start + 34

Thread 3:
0 libSystem.B.dylib 0x9553e2c2 semaphore_wait_trap + 10
1 makemkvcon 0x0001e534 0x1000 + 120116
2 makemkvcon 0x00020613 0x1000 + 128531
3 libSystem.B.dylib 0x9556f155 _pthread_start + 321
4 libSystem.B.dylib 0x9556f012 thread_start + 34

Thread 2 crashed with X86 Thread State (32-bit):
eax: 0x004ee000 ebx: 0x004ee000 ecx: 0x00000000 edx: 0x0080fa00
edi: 0xbffff438 esi: 0xbffff438 ebp: 0xb0102df8 esp: 0xb0102de0
ss: 0x0000001f efl: 0x00010282 eip: 0x00251812 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x004ee000

Binary Images:
0x1000 - 0x365fd7 +makemkvcon ??? (???) /Applications/Multimedia/MakeMKV.app/Contents/MacOS/makemkvcon
0x3b7000 - 0x422fff +libmakemkv.dylib ??? (???) /Applications/Multimedia/MakeMKV.app/Contents/MacOS/libmakemkv.dylib
0x43e000 - 0x442ff7 +libdriveio.dylib ??? (???) /Applications/Multimedia/MakeMKV.app/Contents/MacOS/libdriveio.dylib
0x445000 - 0x463fe3 libexpat.1.dylib ??? (???) <eff8a63a23a7d07af62b36fdb329e393> /usr/lib/libexpat.1.dylib
0x7f1000 - 0x7f5fff com.apple.iokit.SCSITaskLib 2.1.1 (2.1.1) <4e33bc7ace7711f53f2040589487c417> /System/Library/Extensions/IOSCSIArchitectureModelFamily.kext/Contents/PlugIns/SCSITaskUserClient.kext/Contents/PlugIns/SCSITaskLib.plugin/Contents/MacOS/SCSITaskLib
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
0x90151000 - 0x901ddff7 com.apple.LaunchServices 291 (291) <099eba2fe584376b476f9a262f41ecf2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x901f0000 - 0x901feffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
0x901ff000 - 0x90207fff com.apple.DiskArbitration 2.2.1 (2.2.1) <ba64dd6ada417b5e7be736957f380bca> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9023b000 - 0x902c8ff7 com.apple.framework.IOKit 1.5.2 (???) <7a3cc24f78f93931731203854ae0d891> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9034f000 - 0x9037afe7 libauto.dylib ??? (???) <4f3e58cb81da07a1662c1f647ce30225> /usr/lib/libauto.dylib
0x90413000 - 0x90492ff5 com.apple.SearchKit 1.2.2 (1.2.2) <3b5f3ab6a363a4d8a2bbbf74213ab0e5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x905b4000 - 0x905d8fff libxslt.1.dylib ??? (???) <adfe90a3d564d824d5ae0fa6df8d6c3f> /usr/lib/libxslt.1.dylib
0x905d9000 - 0x90712ff7 libicucore.A.dylib ??? (???) <dd8aa51c356e79ef8cdfa341a0d69f5b> /usr/lib/libicucore.A.dylib
0x90730000 - 0x90901ffb com.apple.security 5.0.5 (36371) <1f7f48b36bc90d114220cc81e4e4694f> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9137f000 - 0x9145ffff libobjc.A.dylib ??? (???) <3ca288b625a47bbcfe378158e4dc328f> /usr/lib/libobjc.A.dylib
0x91460000 - 0x91593fe7 com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x942ef000 - 0x942f3fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x942f4000 - 0x94323fe3 com.apple.AE 402.3 (402.3) <dba512e47f68eea1dd0ab35f596edb34> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x94324000 - 0x9433afff com.apple.DictionaryServices 1.0.0 (1.0.0) <ad0aa0252e3323d182e17f50defe56fc> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x94b80000 - 0x94bc9fef com.apple.Metadata 10.5.8 (398.26) <e4d268ea45379200f03cdc7c8bedae6f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x9553d000 - 0x956a4ff3 libSystem.B.dylib ??? (???) <ae47ca9b1686b065f8ac4d2de09cc432> /usr/lib/libSystem.B.dylib
0x9574f000 - 0x95809fe3 com.apple.CoreServices.OSServices 228 (228) <bc83e97f6888673c33f86652677c09cb> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x9580a000 - 0x958bcffb libcrypto.0.9.7.dylib ??? (???) <8ac6abef4b3bb125c8bf84634421bcee> /usr/lib/libcrypto.0.9.7.dylib
0x958bd000 - 0x9599eff7 libxml2.2.dylib ??? (???) <4d54971007e14f8d80e6889ee1111f21> /usr/lib/libxml2.2.dylib
0x95caa000 - 0x95d31ff7 libsqlite3.0.dylib ??? (???) <aaaf72c093e13f34b96e2688b95bdb4a> /usr/lib/libsqlite3.0.dylib
0x95d60000 - 0x95d67ffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x96082000 - 0x96129fec com.apple.CFNetwork 438.14 (438.14) <5f9ee0430b5f6319f18d9b23e777e0d2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x96212000 - 0x96219fe9 libgcc_s.1.dylib ??? (???) <a9ab135a5f81f6e345527df87f51bfc9> /usr/lib/libgcc_s.1.dylib
0x96250000 - 0x96287fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <41d5aeffefc6d19d471f51ae0b15024f> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x96288000 - 0x962e5ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x962e6000 - 0x96304fff libresolv.9.dylib ??? (???) <0e26b308654f33fc94a0c010a50751f9> /usr/lib/libresolv.9.dylib
0x96305000 - 0x96305ffa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x963d0000 - 0x966aaff3 com.apple.CoreServices.CarbonCore 786.11 (786.13) <dbe18301a8b0933b0f990e3f48f49043> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
Smithcraft
Posts: 654
Joined: Mon May 02, 2011 8:56 pm
Location: Seattle, WA

Re: Crash accessing preferences dialog

Post by Smithcraft »

I am experiencing this error also on my Intel mini when using 10.5.8. However it seems to run ok in 10.6.x.

SC
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