Can't find any usable optical drives

MKV playback, recompression, remuxing, codec packs, players, howtos, etc.
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cragar
Posts: 2
Joined: Tue Feb 21, 2017 9:45 pm

Can't find any usable optical drives

Post by cragar »

Hi,

I'm using a Surface Pro 3 laptop with an external USB Pioneer Blu-ray drive. When I load MKV, the DVD icon is grayed out and the onscreen message says that MKV "Can't find any usable optical drives."

Any help would be much appreciated.

Thanks,

Cragar
cragar
Posts: 2
Joined: Tue Feb 21, 2017 9:45 pm

Re: Can't find any usable optical drives

Post by cragar »

Hello,

I just solved this problem by right-clicking on the MKV application filename and running the program as the "Administrator."
paylesspizzaman
Posts: 8
Joined: Sun Feb 25, 2018 10:10 am

Re: Can't find any usable optical drives

Post by paylesspizzaman »

Thank you for this, you save me a bunch of time!. I recently installed new windows updates and I'm thinking that messed with makemkv, because my problem started with the first system restart after the updates.
jonghotti
Posts: 989
Joined: Tue May 01, 2018 7:04 pm
Location: San Francisco Bay Area
Contact:

Re: Can't find any usable optical drives

Post by jonghotti »

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Last edited by jonghotti on Mon Feb 25, 2019 7:47 am, edited 1 time in total.
The Original "UHD Friendly" Drive Seller
https://www.makemkv.com/forum/viewtopic ... 20&t=17829
AeXiPHiXiON
Posts: 2
Joined: Thu Jan 24, 2019 5:38 am

Re: Can't find any usable optical drives

Post by AeXiPHiXiON »

There was another thread on this with a different fix, go to Window Security -> Ransomware Protection and either disable it or add an allowed app
dorf867
Posts: 1
Joined: Sat May 18, 2019 12:47 pm

Re: Can't find any usable optical drives

Post by dorf867 »

Just to add to this, ran into the same problem with Windows 10.

Just adding the makemkv.exe file alone didn't fix it, I added the rest of the exe files in the folder as well.

Windows Defender Security Center -> Virus & Threat Protection -> Ransomware Protection -> Allow an App through Controlled folder access

Add each exe in C:\Program Files (x86)\MakeMKV
mike admin
Posts: 4065
Joined: Wed Nov 26, 2008 2:26 am
Contact:

Re: Can't find any usable optical drives

Post by mike admin »

The 1.14.4 has an option to install an optical drive access service - with this service MakeMKV does not need to be run as administrator, and should be immune to Controlled Folder sandbox.
sxotty
Posts: 5
Joined: Thu Oct 11, 2018 7:35 pm

Re: Can't find any usable optical drives

Post by sxotty »

I installed the access service, but it still did not work until I allowed access. Perhaps if I restarted after it would have allowed it to work. I can try that later, but an install alone did not work.
tledford
Posts: 4
Joined: Thu Aug 31, 2017 6:08 pm

Re: Can't find any usable optical drives

Post by tledford »

@sxotty: I'm seeing the same behavior on a new Win10Pro v1903 install, I have to run MakeMKV as Administrator for it to see the optical drive, even though everything else (including Windows Explorer) has no problem seeing the drive when running as a user.

Did you ever find a solution other than running ripping jobs as Administrator?
bearhntr
Posts: 10
Joined: Wed Jun 10, 2020 1:46 pm

Re: Can't find any usable optical drives

Post by bearhntr »

Where is this SERVICE? What is it called?

Is it one of the .EXE files in the folder?

*bh*
d00zah
Posts: 1414
Joined: Mon Jun 06, 2016 8:23 pm

Re: Can't find any usable optical drives

Post by d00zah »

When running the MakeMKV installer you will get the following prompt. Check option.

Installation.jpg
Last edited by d00zah on Thu Apr 27, 2023 4:55 pm, edited 1 time in total.
jntimperley
Posts: 2
Joined: Sun Jun 07, 2020 2:17 am

Re: Can't find any usable optical drives

Post by jntimperley »

In my case I found that windows security was the problem and had to change it's settings. those setting were preventing me from doing more than watching my movies. I also upgraded to opencloner firmware'd ASUS BW-16D1HT /BK/UHD/CI
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