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PostPosted: Mon May 15, 2017 9:34 am 
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Joined: Sat May 23, 2015 3:37 pm
Posts: 17
Hello, Admin:

Please be aware that "Logan" blu ray has no FTU. I've already sent the dump file to support@makemkv.com.
Please check and please update.

Best Regards,

Vincent


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PostPosted: Fri Jul 14, 2017 1:35 pm 
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Same here.

Hopefully there will be an update soon.


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PostPosted: Fri Jul 14, 2017 10:49 pm 
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Others have reported successfully processing Logan over a month ago, both the North American and EU versions.

Do you allow MakeMKV to connect to the server for updates? Preferences->General.

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How to aid in finding the answer to your problem: http://www.makemkv.com/faq/item/8


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PostPosted: Sat Jul 15, 2017 3:10 pm 
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Woodstock wrote:
Others have reported successfully processing Logan over a month ago, both the North American and EU versions.

Do you allow MakeMKV to connect to the server for updates? Preferences->General.


I have the update enabled in general and I still get the message. Tried once yesterday and one time today.

I received my prelease copy of Logan yesterday and it has release date 2017-07-17 here in Sweden. It might differ from the other EU version?
My copy is the scandinavian version (swe, dk, no and fi) and I have sent the dump file to the support email address.

Edit: I have tried to rip the disc and it works, but I get the image errors (BD+) during playback.


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PostPosted: Mon Jul 17, 2017 4:29 pm 
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Joined: Mon Jul 17, 2017 4:19 pm
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I have checked these options and still cannot get Logan BD (US rental) to rip properly. I have also tried other ripping products (AnyDVD, DVDFab) and they all experience a similar issue. About 21% of the way through the rip, I see an I/O error on the blu-ray drive. This is the exact error from MakeMKV:

makemkvcon64.exe - Device Timeout

The specified I/O operation on G: was not completed before the time-out period expired.

Cancel Try Again Continue



The MakeMKV log console shows:

Saving 1 titles into directory S:/Blu-Ray Rips/LOGAN
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '/BDMV/STREAM/02577.m2ts' at offset '8581214208'
Error 'Internal error - Operation result is incorrect (231)' occurred while reading '\Device\CdRom3' at offset '8581214208'
DEBUG: Code 117637351 at sbr~pqm7/5F,%i"y/(:121262969
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '\Device\CdRom3' at offset '8581214208'
DEBUG: Code 3221225653 at sbr~pqm7/5F,%i"y/(:121262969
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '/BDMV/STREAM/02577.m2ts' at offset '8581675008'
Error 'Internal error - Operation result is incorrect (231)' occurred while reading '\Device\CdRom3' at offset '8581675008'
DEBUG: Code 117637351 at sbr~pqm7/5F,%i"y/(:121262969
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '\Device\CdRom3' at offset '8581675008'
DEBUG: Code 3221225653 at sbr~pqm7/5F,%i"y/(:121262969
Error 'Internal error - Operation result is incorrect (231)' occurred while reading '\Device\CdRom3' at offset '8581675008'
DEBUG: Code 117637351 at sbr~pqm7/5F,%i"y/(:121262969


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PostPosted: Mon Jul 17, 2017 5:44 pm 
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That has nothing to do with FUT errors - you have a defect in the disk that cause the drive to time out when you hit it. If cleaning does not fix the issue, you would need to get the disk replaced.

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How to aid in finding the answer to your problem: http://www.makemkv.com/faq/item/8


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PostPosted: Mon Jul 17, 2017 6:49 pm 
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I was able to rip Logan a couple of months ago. Has something changed?

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PostPosted: Mon Jul 17, 2017 8:37 pm 
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Joined: Sat Jul 15, 2017 3:04 pm
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I want to report that I have successfully ripped my blu-ray version of Logan.
Thank you for a quick response!


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PostPosted: Tue Jul 18, 2017 3:35 pm 
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Joined: Mon Jul 17, 2017 4:19 pm
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Woodstock wrote:
That has nothing to do with FUT errors - you have a defect in the disk that cause the drive to time out when you hit it. If cleaning does not fix the issue, you would need to get the disk replaced.


I guess that makes sense since it stops about 20% in. The disc is flawless so I wasn't expecting that. I have tried it in 2 different drives on 2 different machines (1 PC, 1 Mac) with the same outcome. I will get a replacement and try again, thank you!!


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