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Cannot backup Men In Black.

MakeMKV v1.10.3 darwin(x86-release) started

Loaded content hash table, will verify integrity of M2TS files.
DEBUG: Code 0 at >6aFX8OWcI' pPgo:121271732
DEBUG: Code 0 at G<;k+w&l+'x5)<9|h:29395655
DEBUG: Code 0 at aLkxuv"2uadk/1#,b%c:213134354
DEBUG: Code 0 at aLkxuv"2uadk/1#,b%c:29397564
DEBUG: Code 0 at |xZ_T?";/0|=DWT<dG}z:213133319
Backup failed

Turn on debug logging, so we can see if there is more information available.

Details in the FAQ listed in my signature.

Thanks for fast reply. Here is debug log.

Debug log started at Tue Dec 13 02:40:02 2016 , written by MakeMKV v1.10.3 darwin(x86-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.10.3 darwin(x86-release) started
001004:0000 Debug logging enabled, log will be saved as /Users/ecleya/MakeMKV_log.txt
002010:0000 Optical drive "BD-RE HL-DT-ST BD-RE BP50NB40 1.00d" opened in OS access mode.
005072:0000 Backing up disc into folder "/Users/ecleya/Downloads/backup/MEN_IN_BLACK"
DEBUG: Code 2147483648 at ?C\#wvlh^t9F2Eq':121265315
DAFD=PAAAADAAAAEABDQkEFwECAQ==
DCE=80ZF7X43qHRnqjWHEifZejWYyc3azeN5GrkwZgBK3LEmeuGAzdY+SNrkmC//wdwKSCY26jLNkzdmx2/UhlBNM1PCgThW7apnTp3fuvUoOkIyfp7Xz6u+ZUBcPL4SnSk+dzk/nScWrwtueRV0Gq3mVIkPHN3tnkPM0A==
DCE=YpvGMc+OgTGgKVEmsBqRBgTlueVaEca8Tf5yczhUFLYl7Almuyyei9W6WpC+aGk92kFVQ6EFsacOd6BCri1hiE7GQY6bOFzdGcP143T21i8QKrHUfGFQ3yXR2rbsVRu0kzhQbNvB0Mgvkjf+cBobWz5fghOSy3Cy4w==
005085:0000 Loaded content hash table, will verify integrity of M2TS files.
001003:0020 DEBUG: Code 0 at >6aFX8OWcI' pPgo:121271732
001003:0020 DEBUG: Code 0 at G<;k+w&l+'x5)<9|h:29395655
001003:0020 DEBUG: Code 0 at aLkxuv"2uadk/1#,b%c:213134354
001003:0020 DEBUG: Code 0 at aLkxuv"2uadk/1#,b%c:29397564
001003:0020 DEBUG: Code 0 at |xZ_T?";/0|=DWT<dG}z:213133319
005069:0080 Backup failed
005080:0204 Backup failed.

I just had this same failure from Men In Black Blu-ray from the Trilogy set. Tried twice, cleaned the disk and tried a third time all with the same result. First failure I've ever had after many many disks. Quite impressed with the program so far.


Debug log started at Sun Mar 19 13:25:33 2017 , written by MakeMKV v1.10.4 win(x64-release)

Using 524544KB for read cache.
001005:0000
MakeMKV v1.10.4 win(x64-release) started
001004:0000
Debug logging enabled, log will be saved as C:\Users\{redacted}/MakeMKV_log.txt
005072:0000
Backing up disc into folder "Z:/Temp/MEN_IN_BLACK"

DEBUG: Code 2147483648 at I.?+S<cUg )a\=/2:121265315
DAFD=PAAAADAAAAEABDQkEGwEBAQ==
DCE=p0PMsGfZ/C47nZpCZryEVFwbkEU/Fp4cYFwqHHYoTvHhbiiRdEsXUGFqOtMDuArxTbo7Ek/a/S1tyPAc6UtuUYHdSyc8SfufYAKTYUuGb7SfgkT/nKoYWGh5wpWJN6gse9xUPeAJ7DH0xoKGMT5auwRrx6KbX2Kbxg==
DCE=RYuqvULjtlv7rMVaYUwzDfu1T2ECs4T5UnzT9j6INTpcsIt78g8fs+aUoeiWZw28Q5UmU19DjKZnBf+oJda6Y3p0CfUAfGk2pY8zZPXvq/mtgzvp3yXAIb2bcBw+XHjo/XtjBmKxAjoJGuzGhdsVzu02O+i9NDTfGQ==
005085:0000
Loaded content hash table, will verify integrity of M2TS files.
001003:0020
DEBUG: Code 0 at \!T]EnFoIKJ{e!vo:29403567
001003:0020
DEBUG: Code 0 at GsQN<}SqVq_Z7U?0[:29395655
001003:0020
DEBUG: Code 0 at KoKcpJ|2g~r[b<jQUo&:213134354
001003:0020
DEBUG: Code 0 at KoKcpJ|2g~r[b<jQUo&:29397564
001003:0020
DEBUG: Code 0 at cJ[K0}T??<}\ uL-+]Ch:213133319
005069:0080
Backup failed
005080:0204
Backup failed.

Application exited at Sun Mar 19 13:46:31 2017

If you use Open/Save to MKV instead of Backup, does it fail on just one file, or multiple files?

"Backup" fails if any file is unreadable, because it may be important to playback. Open/Save to MKV will write every file it can read, since they're "stand alone" files.

Woodstock wrote:If you use Open/Save to MKV instead of Backup, does it fail on just one file, or multiple files?

"Backup" fails if any file is unreadable, because it may be important to playback. Open/Save to MKV will write every file it can read, since they're "stand alone" files.

I've never even thought to try that. I've always just backed up the whole disk and then used Handbrake to compress the right file. I've got Men in Black II going right now. As soon as that's done I'll give it a try.

Woodstock wrote:If you use Open/Save to MKV instead of Backup, does it fail on just one file, or multiple files?

"Backup" fails if any file is unreadable, because it may be important to playback. Open/Save to MKV will write every file it can read, since they're "stand alone" files.

That worked perfectly! Thank you.