MakeMKV crash after loading

Please post here for issues related to Blu-ray discs
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Tinface
Posts: 15
Joined: Wed Jul 10, 2013 8:00 am

MakeMKV crash after loading

Post by Tinface »

MakeMKV 1.10.5 crashes with a popup saying "fatal error occurred, program will now exit". This happens after loading of a blu-ray. The loaded title list is displayed behind the popup. The last visible entry in the log is "operation successfully completed". Reverting to 1.10.1 resolves the problem. No later versions of MakeMKV can load the blu-ray. Sadly, 1.10.1 is unable to decrypt the AACS 52 disc.

Edit: OS is Windows 10, fully updated.

Can't attach log due to "board attachment quota has been reached". Pasting here:
Debug log started at Sat May 20 16:55:45 2017 , written by MakeMKV v1.10.5 win(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.10.5 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\****/MakeMKV_log_1.txt
003007:0000 Using direct disc access mode
DEBUG: Code 2147483648 at R_A_ojS7W=KRgsN<:121265315
DAFD=PAAAADAAAAEABDQEEAAADAQ==
DCE=vMMUFkDmbb99XSwcMQKkA0OxPa0KThQGQdFBIiGOk+Fr3YNwZdcxRlir44q1fElhvtQcx6+PxiTbWIeXV679Qg3aEVLlidMtapibEW2b9uV/VR4aGJJTrYy/QJWtVUvuZVc+dyzeN449yjsUjLgjKvvH7a+HMLVZ6A==
005085:0000 Loaded content hash table, will verify integrity of M2TS files.
DISCID=B54599827D66556DF84773365A9CE9D519FD8B7C
003307:0000 File 00102.mpls was added as title #0
003307:0000 File 00001.mpls was added as title #1
003307:0000 File 00025.mpls was added as title #2
003025:0000 Title #00026.mpls has length of 231 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00027.mpls has length of 198 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00028.mpls has length of 159 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00029.mpls has length of 168 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003307:0000 File 00030.mpls was added as title #3
003025:0000 Title #00031.mpls has length of 60 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00032.mpls has length of 54 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00033.mpls has length of 144 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003307:0000 File 00034.mpls was added as title #4
003025:0000 Title #00035.mpls has length of 48 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00036.mpls has length of 209 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003307:0000 File 00037.mpls was added as title #5
003025:0000 Title #00038.mpls has length of 143 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00039.mpls has length of 184 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00040.mpls has length of 34 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003307:0000 File 00041.mpls was added as title #6
003025:0000 Title #00100.m2ts has length of 14 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00099.m2ts has length of 127 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00103.m2ts has length of 0 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00104.m2ts has length of 0 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00116.m2ts has length of 11 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00205.m2ts has length of 5 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00097.m2ts has length of 1 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00098.m2ts has length of 3 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00208.m2ts has length of 11 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00080.m2ts has length of 15 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00081.m2ts has length of 10 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00249.m2ts has length of 1 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00220.m2ts has length of 0 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00228.m2ts has length of 0 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00221.m2ts has length of 0 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00222.m2ts has length of 0 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00223.m2ts has length of 0 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00224.m2ts has length of 0 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00225.m2ts has length of 0 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00226.m2ts has length of 0 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00227.m2ts has length of 0 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00229.m2ts has length of 0 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003307:0000 File 00002.m2ts was added as title #7
003025:0000 Title #00003.m2ts has length of 224 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00004.m2ts has length of 191 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00005.m2ts has length of 152 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00006.m2ts has length of 161 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003307:0000 File 00007.m2ts was added as title #8
003025:0000 Title #00008.m2ts has length of 53 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00009.m2ts has length of 47 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00010.m2ts has length of 137 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003307:0000 File 00011.m2ts was added as title #9
003025:0000 Title #00012.m2ts has length of 41 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00013.m2ts has length of 202 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003307:0000 File 00014.m2ts was added as title #10
003025:0000 Title #00015.m2ts has length of 136 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00016.m2ts has length of 177 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00017.m2ts has length of 27 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00018.m2ts has length of 7 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003307:0000 File 00019.m2ts was added as title #11
003307:0000 File 00020.m2ts was added as title #12
003307:0000 File 00021.m2ts was added as title #13
003307:0000 File 00022.m2ts was added as title #14
003025:0000 Title #00023.m2ts has length of 148 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00024.m2ts has length of 148 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00025.m2ts has length of 158 seconds which is less than minimum title length of 250 seconds and was therefore skipped
003025:0000 Title #00335.m2ts has length of 152 seconds which is less than minimum title length of 250 seconds and was therefore skipped
005011:0000 Operation successfully completed
csf8=1
csf7
Application exited at Sat May 20 17:01:50 2017
Tinface
Posts: 15
Joined: Wed Jul 10, 2013 8:00 am

Re: MakeMKV crash after loading

Post by Tinface »

I just changed motherboard, cpu, ram, disk, and reinstalled Windows. MakeMKV works fine now with the same discs that failed prior to the changes.
Woodstock
Posts: 9912
Joined: Sun Jul 24, 2011 11:21 pm

Re: MakeMKV crash after loading

Post by Woodstock »

Before the reinstall, did you happen to check the Windows Event Viewer to see if it had any information on the crash?
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
Tinface
Posts: 15
Joined: Wed Jul 10, 2013 8:00 am

Re: MakeMKV crash after loading

Post by Tinface »

No, sorry. Didn't think to check.
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