the volume key is unknown for this disc *HELP*

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britney98
Posts: 3
Joined: Sat Jul 01, 2017 1:04 pm

the volume key is unknown for this disc *HELP*

Post by britney98 »

So i tried to download a mkv of a blu ray i own an when i put the disc in it said
MakeMKV v1.10.6 darwin(x86-release) started
The program can't find any usable optical drives.

so i tried draging the bdmv into the source button and that didnt work and it said
the volume key is unknown for this disc - video can't be decrypted

anyone know how I can fix this?
Woodstock
Posts: 9914
Joined: Sun Jul 24, 2011 11:21 pm

Re: the volume key is unknown for this disc *HELP*

Post by Woodstock »

MakeMKV depends upon the information in the directory of the BD to calculate the volume key. Did you receive any error messages as the disk loaded?
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
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