The Sorcerer's Apprentice

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thedukeo8
Posts: 6
Joined: Thu May 10, 2018 6:01 pm

The Sorcerer's Apprentice

Post by thedukeo8 »

Every time I try to backup my copy using version 1.12.2 it times out or fails. Is there some setting or something I need to enable? I haven't had this much trouble with any of my other discs.
Woodstock
Posts: 9912
Joined: Sun Jul 24, 2011 11:21 pm

Re: The Sorcerer's Apprentice

Post by Woodstock »

Sorcerer's Apprentice doesn't come up here as a "hard to rip" disk... are there any error messages that come up when you rip it?
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thedukeo8
Posts: 6
Joined: Thu May 10, 2018 6:01 pm

Re: The Sorcerer's Apprentice

Post by thedukeo8 »

MakeMKV simply seems to hang. I get the spinning circle that and a message that says the program has stopped responding. I hadn't seen that before.
Woodstock
Posts: 9912
Joined: Sun Jul 24, 2011 11:21 pm

Re: The Sorcerer's Apprentice

Post by Woodstock »

No output at all usually means it's hung up waiting for the operating system to respond to a query.

Are there any device errors logged by the operating system? How long do you "let it spin" before you force it to stop?
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
thedukeo8
Posts: 6
Joined: Thu May 10, 2018 6:01 pm

Re: The Sorcerer's Apprentice

Post by thedukeo8 »

Good question, I typically notice it and let it go for about 20 min. I think I will give it a shot tomorrow and see if I can get more specific info to share.
thedukeo8
Posts: 6
Joined: Thu May 10, 2018 6:01 pm

Re: The Sorcerer's Apprentice

Post by thedukeo8 »

Tried again and the following happened:

any suggestions would be appreciated.
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rivey
Posts: 130
Joined: Fri Dec 29, 2017 3:49 pm
Location: Los Angeles

Re: The Sorcerer's Apprentice

Post by rivey »

Have you tried cleaning the disc first? Sometimes even a brand new disc out of the case can not be clean enough. I am now cleaning every new disc I get with disc cleaner and a microfiber cloth and have not had any failures. Just an idea.
thedukeo8
Posts: 6
Joined: Thu May 10, 2018 6:01 pm

Re: The Sorcerer's Apprentice

Post by thedukeo8 »

I did try cleaning, it, but I will try microfiber and not just my shirt. :wink:
rivey
Posts: 130
Joined: Fri Dec 29, 2017 3:49 pm
Location: Los Angeles

Re: The Sorcerer's Apprentice

Post by rivey »

thedukeo8 wrote:I did try cleaning, it, but I will try microfiber and not just my shirt. :wink:
Us a solution of 50/50 distilled water and rubbing alcohol along with a microfiber cloth.
I also use a microfiber cloth for cleaning my glasses and it works great.
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