I just called to ask for a refund. It sounds like sending the key (and/or approving the refund) comes from the makemkv team, who are MIA. They have five days in 2co's system to approve the refund request. If that doesn't happen in that time I'll get my cc involved.
Very frustrating.
Search found 2 matches
- Wed Apr 03, 2019 3:45 pm
- Forum: General MakeMKV discussion
- Topic: Time from purchase to receive registration key?
- Replies: 49
- Views: 57150
- Wed Apr 03, 2019 3:27 pm
- Forum: General MakeMKV discussion
- Topic: Time from purchase to receive registration key?
- Replies: 49
- Views: 57150
Re: Time from purchase to receive registration key?
I'm in the same boat (unanswered emails to support and everything). If we don't hear in the next couple of days I'll probably contact my cc company to do a chargeback. I like the product enough to pay for it, but not enough to throw my money into a black hole.