www.makemkv.com

Tried again this morning but to no avail.

I've been digging around online and having looked at the forums of other 4K rippers/convertors, the two titles in question seem to be problematic.

It looks like everyone is having difficulties obtaining the decryption keys. Is it the same problem for you?

"Automatic HK downloading is disabled or failed." usually means something is blocking you from getting the update file. This is more and more common as anti-piracy people start blocking hosts. Have you read hkdata.crabdance.com or hkdata.fairuse.org not found yet? Disabled Windows Defende...

You should submit the two files mentioned to be processed. MKB20_v77_Witchfinder_General_UHD_49E8.tgz MKB20_v77_Blood_on_Satans_Claw_UHD_D604.tgz The email address is the fastest. Then, assuming nothing is blocking access to the key server (nothing was mentioned in your logs), you should be able to...

And here's the second log. Debug log started at Sat Mar 23 15:56:22 2024 , written by MakeMKV v1.17.6 win(x64-release) 001005:0000 MakeMKV v1.17.6 win(x64-release) started 001004:0000 Debug logging enabled, log will be saved as file://C:\Users\david/MakeMKV_log.txt Using 262272KB for read cache. Net...

Found it. Debug log started at Sat Mar 23 15:53:36 2024 , written by MakeMKV v1.17.6 win(x64-release) 001005:0000 MakeMKV v1.17.6 win(x64-release) started 001004:0000 Debug logging enabled, log will be saved as file://C:\Users\david/MakeMKV_log.txt Using 262272KB for read cache. Network access is EN...

How do I find the log?

The error message says "The volume key is unknown for this disc - video can't be decrypted - failed to open disc".

When you say that my system is protecting me from it, what does that mean?

I checked again this morning and still no joy with these two titles. Are they proving to be problematic?

Thank you very much.

The error message on both discs says " The volume key is unknown for this disc - video can't be decrypted
Failed to open disc".

I've attached both .tgz files this time, thanks.

The following won't open.

Blood on Satan's Claw
Witchfinder General.

Log attached.