www.makemkv.com

None of the methods are working, not new and not old mkv software, neither does any of my cd drives.

Same here: ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE ASUS BW-16D1HT 3.01 Firmware I have not touched my system and/or updated my Cd drive manually. Is 3.01 what the ASUS came with originally? Downgraded to 1.12.3, also not working. What is the story here?? Could s...

Yes, I meant full folders. I did send the dump file. How long would it take to receive a key normally ?

Thank you!

I own the European version of Dracula Untold and I cannot create an ISO/folder backup since none of the hashkeys are working. Have been waiting for almost one year by now but it was not provided yet. How could get the appropriate key? (Italian Version)
Thanks for any help appreciated!

I see, my bad. I did not use the program properly. Thank you for taking your time and explaining!

The select files and stream buttons don´t work on both systems...

So I installed makemkv 1.12.0 on a windows laptop, win 10 and still have the same problem.

Mac OS, High Sierra, iMac Retina 5k, 64Gb, i7 top of the line model.

Nope, that doesn´t do anything for me. Still impossible to click those buttons

hello there, I am all new to makemkv and I am little bit lost. I cannot click on the select file button, it´s not active. Thus I cannot select 3d files etc. Is this a Mac issue? Any help would be highly appreciated.