www.makemkv.com

Just received the German 4K Disc of THE ABYSS. This is what MakeMKV (Windows) says:
[...]
Saved AACS dump file as C:\Users\.../.MakeMKV/MKB20_v77_THE_ABYSS_34FA.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

What now?

makemkv says: The volume key for the DVD/Blu-ray is unknown - the video cannot be decrypted Opening the ...

makemkv says:

The volume key for the DVD/Blu-ray is unknown - the video cannot be decrypted Opening the disc failed

Don't know what's wrong.

I'm using MakeMKV v1.17.6 win(x64-release) and hashed key loaded today.

Greetings

Stevie

... NOT the recent animated film; this just released in February from Umbrella ... The volume key is unknown for this disc - video can't be decrypted ...

I just tried the keydb.cfg file and it didn't work. I ... directory. MakeMKV is listing the protection as "AACS2.0/C ... The volume key is unknown for this disc - video can't be decrypted ...

I just tried the keydb.cfg file and it didn't work. I ... directory. MakeMKV is listing the protection as "AACS2.0/C ... The volume key is unknown for this disc - video can't be decrypted ...

... a recently-flashed drive for this purpose, so I'm uncertain about ... my failure so far (for the usual Unknown Volume Key reason). Internet access is allowed in ...

newmkv wrote: ↑

Wed Apr 17, 2024 12:23 am

emailed them the dump and so far no response. Is there really someone in makemkv to validate the dump & respond back to us?

They won't ever respond they will just add support usually takes around 2 weeks

emailed them the dump and so far no response. Is there really someone in makemkv to validate the dump & respond back to us?

... Wal-Mart. The internal packaging is different (4K disc isn't stacked ... also reports that the "volume key is unknown for this disc - video can't be decrypted." ...

... attachment; it didn't appear to attach. But I'll guess that you got a key unknown error. You have to email the dump MakeMKV created to svq@makemkv.com. UHD FAQ See this ...

I can't see your attachment; it didn't appear to attach.

But I'll guess that you got a key unknown error. You have to email the dump MakeMKV created to svq@makemkv.com.

UHD FAQ

See this thread: King Kong (1976) 4K UHD

I have been using paid/licensed version of makemkv and today when i tried ripping my own 'King Kong 4K disc', makemkv fails with attached picture/error. Immediately I tried all other old discs and all worked fine. Issue is only with this new one that I bought (https://www.blu-ray.com/movies/King-Kong-4K-Blu-ray/353082/). ...

... Wal-Mart. The internal packaging is different (4K disc isn't stacked ... also reports that the "volume key is unknown for this disc - video can't be decrypted." ...

... ripping The Fugitive from the 4K disc? I get the following response from ... The volume key is unknown for this disc - video can't be decrypted ...