www.makemkv.com

You're in the forum for 1) DVD, not Blu-ray and 2) specific error reports, which this isn't really.

You might get the most response in the "MKV file processing and playback" forum:

http://www.makemkv.com/forum2/viewforum.php?f=6

Hmm, it looks like multiple people having this problem with 1.9.7.

(Similar here: http://www.makemkv.com/forum2/viewtopic.php?f=8&t=9685)

I experienced it too for the first time, but I attributed it to a bad disc.

I had no problem doing Camelot Blu-ray, all 3 discs, so it's not ALL Blu-rays.

Someone can correct me if I'm wrong, but "MEDIUM ERROR" is media error I believe, unable to read media at the position given. Check whether or not the disc is perfectly clean. I'm not sure how "fussy" Blu-ray is. I try to back up my discs as soon as I get them now. Only had simil...

A direct PayPal payment would be my preference, using PayPal's button system. One of the benefits of PayPal is that you don't even need a PayPal account, if you prefer not to give out your personal information at all, and you don't already have a PayPal account (and almost everyone does, unlike thes...

$50 won't break the bank but because the program is "free" in beta, it's harder to justify. Even though the program is invaluable, supporting a "beta" program for $50 just feels like a lot. Knowing that the "base" price is $50, having a temporary problem like this, and ...

Use version 1.9.6 Change date to 9/28/15 Use the old, sept., "wrong key" restart makeMKV change date back Unfortunately, this didn't work for me. The last key I had, was from August 23rd. The "new" key in the thread, which says good until Nov 2015, is the same key I had from Aug...

I sent in the report as instructed, and offered more help if needed - more than happy to go through every disc and list the problems and supply the files for each one - but didn't receive any acknowledgement of the report or hear anything about the status of it.

Thank you for the help! Submitted an email, as instructed.

I'm backing up a lot of my DVDs, and I noticed this problem as well. I was hoping to find a solution here. I love MakeMKV, I don't want to switch to another program. Let me provide a specific report. Angel Season 2, Disc 3, Region 1 (Canada / North America). The featurette "Inside the Agency&qu...