The stored activation key is invalid

Everything related to MakeMKV
Post Reply
cugolfer33
Posts: 1
Joined: Fri Jul 20, 2018 3:46 pm

The stored activation key is invalid

Post by cugolfer33 »

I get this popup when opening makemkv. I have a valid purchase registration. I bought it many years ago and never had problem until now.

Then another popup saying application version is too old. I downloaded directly from makemkv website, newest version
Woodstock
Posts: 9912
Joined: Sun Jul 24, 2011 11:21 pm

Re: The stored activation key is invalid

Post by Woodstock »

Make sure your permanent key is the one being used - Copy it from your activation email (assuming you still have that), and paste it in under Help->Register.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
vern034
Posts: 3
Joined: Mon Jun 22, 2015 7:10 am

Re: The stored activation key is invalid

Post by vern034 »

I also get this popup when opening makemkv, after installing from a previous exe I had. I have a valid purchase registration. I bought it many years ago and never had problem until now.

I get another popup saying application version is too old. I downloaded the latest installer directly from the makemkv website
rivey
Posts: 130
Joined: Fri Dec 29, 2017 3:49 pm
Location: Los Angeles

Re: The stored activation key is invalid

Post by rivey »

If you don't still have the original email with your purchased registration key, send an email to Mike at support@makemkv.com with your details and Mike will help you out.
Post Reply