"automatic sdf downloading is disabled or failed" while decrypting

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~HaMMeR~
Posts: 16
Joined: Fri Mar 16, 2018 4:56 pm

Post by ~HaMMeR~ » Sat Oct 05, 2019 1:56 pm

SamuriHL wrote:
Sat Oct 05, 2019 1:53 pm
Mike said it should be fixed in another thread.

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Link to the other thread?

Just tried and still says Automatic HK downloading is disabled or failed

edit: downloaded the latest hashed keys file that was made available today and it's now working with a new release (Gremlins). Thanks Mike!

watts
Posts: 5
Joined: Wed Oct 02, 2019 8:30 pm

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by watts » Sat Oct 05, 2019 2:04 pm

Working for me too. Thanks mike!

demon
Posts: 42
Joined: Sat Dec 20, 2014 7:06 am

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by demon » Sat Oct 05, 2019 2:25 pm

Working here, the discs that had been failing are now succeeding. 👍

shanedag
Posts: 3
Joined: Sat Jul 28, 2018 8:42 pm

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by shanedag » Sat Oct 05, 2019 2:26 pm

Can someone share the link to the post with the fix?

watts
Posts: 5
Joined: Wed Oct 02, 2019 8:30 pm

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by watts » Sat Oct 05, 2019 2:34 pm

No specific fix. It just appears to work now, so probably something on the server end was fixed.

SamuriHL
Posts: 1737
Joined: Mon Jun 14, 2010 5:32 pm

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by SamuriHL » Sat Oct 05, 2019 2:36 pm

He also released an updated hash key file. Look in the uhd disc section at the sticky.

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d00zah
Posts: 748
Joined: Mon Jun 06, 2016 8:23 pm

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by d00zah » Sat Oct 05, 2019 2:36 pm

shanedag wrote:
Sat Oct 05, 2019 2:26 pm
Can someone share the link to the post with the fix?
It's automatic, assuming that 'Allow contacting web...' is checked in 'Preferences > General' (& nothing else is blocking access).
Last edited by d00zah on Sat Oct 05, 2019 2:48 pm, edited 1 time in total.

demon
Posts: 42
Joined: Sat Dec 20, 2014 7:06 am

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by demon » Sat Oct 05, 2019 2:42 pm

shanedag wrote:
Sat Oct 05, 2019 2:26 pm
Can someone share the link to the post with the fix?
As mentioned, you don't need to download or do anything in particular. The update file just points to a hostname that resolves now.

ix400
Posts: 10
Joined: Thu Jun 02, 2016 9:47 am

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by ix400 » Sat Oct 05, 2019 6:17 pm

... such a pity that I can not test this, I am on holiday until the 16th....

Glad to hear that it seems to be fixed now.

mkvman1000
Posts: 17
Joined: Fri Oct 04, 2019 12:54 am

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by mkvman1000 » Sat Oct 05, 2019 10:57 pm

Issue is resolved for me. Thanks!

Someguy1234
Posts: 32
Joined: Tue Jan 29, 2019 2:48 am

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by Someguy1234 » Sun Oct 06, 2019 1:20 am

I'm getting this issue and I've even gone as far to disable my Firewall temporarily, with no luck. I get this error, over and over:

MakeMKV v1.14.5 win(x64-release) started
Using direct disc access mode
Using LibreDrive mode (v05 id=DA23CAE0BD2F)
Downloading latest HK to D:/MakeMKV ...
Automatic HK downloading is disabled or failed.
Saved AACS dump file as D:/MakeMKV/MKB20_v68_The_Shining_53F0.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

Woodstock
Posts: 7666
Joined: Sun Jul 24, 2011 11:21 pm

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by Woodstock » Sun Oct 06, 2019 2:04 am

Be aware that some internet providers will cache DNS data for longer than they should, and sometimes your operating system will do the same.

On Windows, the command ipconfig /flushdns will tell the system to flush its DNS cache. How you do it on other operating systems can be found by searching for "flush dns cache" + your operating system.

When I was creating new domains on a regular basis, I could have it active within 20 minutes of finishing the registration... except for people on AOL, which would take 24 hours.
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

VarHD
Posts: 70
Joined: Thu Apr 04, 2019 4:40 pm

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by VarHD » Sun Oct 06, 2019 11:51 am

Flushing the DNS cache didn't help in my case. I'm still getting the "Automatic HK downloading is disabled or failed." error.

What is the exact URL/domain that the app is using to pull this data from?

d00zah
Posts: 748
Joined: Mon Jun 06, 2016 8:23 pm

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by d00zah » Sun Oct 06, 2019 11:59 am

VarHD wrote:
Sun Oct 06, 2019 11:51 am
What is the exact URL/domain that the app is using to pull this data from?
It's all covered earlier in this very thread.

VarHD
Posts: 70
Joined: Thu Apr 04, 2019 4:40 pm

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by VarHD » Sun Oct 06, 2019 1:01 pm

Earlier https://www.makemkv.com/svq/sdf.bin was mentioned, but is that the exact same URL that the app uses?

I can access this URL today and could yesterday, I even downloaded that file and put it into the data folder, but it didn't help.

Also http://www.hkdatastore.tk/ was mentioned before that. This one points to "server not found" for me, but is that a whole separate site or a domain that forwards to https://www.makemkv.com/svq/sdf.bin?

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