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Re: "automatic sdf downloading is disabled or failed" while decrypting

Posted: Sun Oct 06, 2019 1:21 pm
by d00zah
VarHD wrote:
Sun Oct 06, 2019 1:01 pm
Earlier https://www.makemkv.com/svq/sdf.bin was mentioned, but is that the exact same URL that the app uses?

I can access this URL today and could yesterday, I even downloaded that file and put it into the data folder, but it didn't help.

Also http://www.hkdatastore.tk/ was mentioned before that. This one points to "server not found" for me, but is that a whole separate site or a domain that forwards to https://www.makemkv.com/svq/sdf.bin?
Post #22 describes the sequence of events when MakeMKV does its thing (assuming nothing is blocking access). Whether 'hkdatastore.tk' is still the target domain, or if a new one is downloaded, I do not know. I still see this after flushing my DNS cache:

>nslookup hkdatastore.tk
Server: resolver1.opendns.com
Address: 208.67.222.222

*** resolver1.opendns.com can't find hkdatastore.tk: Non-existent domain

As in my case, your specified DNS server may still not have updated it's records, which (as also mentioned previously) can take up to 24 hrs. Try a different DNS server, or wait & try again later.

Suggested research (optional): How global DNS infrastructure works

Re: "automatic sdf downloading is disabled or failed" while decrypting

Posted: Sun Oct 06, 2019 2:27 pm
by Woodstock
Unfortunately, even Google is balking at resolving the domain at this point:
HEADER:
opcode = QUERY, id = 63904, rcode = NAME_ERR
header flags: reply, want recursion, recursion avail.
questions = 1, answers = 0, auth. records = 1, additional = 0
QUESTIONS:
hkdatastore.tk., type = XX, class = 1
AUTHORITY RECORDS:
-> tk.
type = SOA, class = 1, ttl = 4, dlen = 48
nameserver = a.ns.tk.
mailaddress = joost.zuurbier.dot.tk.
serial number= 1570371456, refresh = 10800, retry = 3600,
expire = 604800, minimum = 5.

Re: "automatic sdf downloading is disabled or failed" while decrypting

Posted: Sun Oct 06, 2019 2:38 pm
by d00zah
Did some searching/reading on the .tk domain one thing that jumped out were reports of 'popular' domains being sold out from under registrants. I understand the obvious motivation for choosing such domains, but they come with inherent risks... if that has anything, at all, to do with the current problem?

Re: "automatic sdf downloading is disabled or failed" while decrypting

Posted: Sun Oct 06, 2019 3:31 pm
by tokapaho
Refreshed my DNS server and changed to Google (8.8.8.8 and 8.8.4.4) and it seems to work for now.
Successfully did "Black Hawk Down" and currently "Valerian".

Re: "automatic sdf downloading is disabled or failed" while decrypting

Posted: Mon Oct 07, 2019 1:48 am
by Billycar11
mike admin wrote:
Thanks for the fix Mike :D :D

Re: "automatic sdf downloading is disabled or failed" while decrypting

Posted: Mon Oct 07, 2019 9:15 am
by hernanez
still getting Automatic SDF downloading is disabled or failed.

Re: "automatic sdf downloading is disabled or failed" while decrypting

Posted: Mon Oct 07, 2019 12:07 pm
by VarHD
It's been 48 hours already and it still doesn't work for me, even via Google's DNS :(

Re: "automatic sdf downloading is disabled or failed" while decrypting

Posted: Mon Oct 07, 2019 7:18 pm
by d00zah
After flushing PC & router DNS caches, I still see:

nslookup hkdatastore.tk
Server: resolver1.opendns.com
Address: 208.67.222.222

*** resolver1.opendns.com can't find hkdatastore.tk: Non-existent domain

Cycling through the available public DNS options here:

https://dnslookup.online/

SOME public servers show a record, but since most don't, I'm just gonna keep waiting.

Re: "automatic sdf downloading is disabled or failed" while decrypting

Posted: Tue Oct 08, 2019 11:17 am
by StoneCold
flushing the dns, changing to google dns, then rebooting the router worked for me

Re: "automatic sdf downloading is disabled or failed" while decrypting

Posted: Tue Oct 08, 2019 4:51 pm
by Ralph P.
Greetings,

I have tried to resolve this issue by reading the suggestions in this thread and it still isn't working. Still getting the reported errors. VERY frustrating.

Re: "automatic sdf downloading is disabled or failed" while decrypting

Posted: Tue Oct 08, 2019 9:30 pm
by Ralph P.
Ralph P. wrote:
Tue Oct 08, 2019 4:51 pm
Greetings,

I have tried to resolve this issue by reading the suggestions in this thread and it still isn't working. Still getting the reported errors. VERY frustrating.

Greetings,

Never mind, I have switched to another program. Good luck!

Re: "automatic sdf downloading is disabled or failed" while decrypting

Posted: Wed Oct 09, 2019 12:04 pm
by VarHD
I still can't access the HK site. It's been more than 3 days now so even my local ISP's DNS should get the memo, but I also double-checked the Google DNS settings.

According to http://www.whatsmydnsserver.com/ I was still on my ISP's DNS even though I've set up Google on the router so I've then set it up via Windows both for IPv4 and IPv6 (2001:4860:4860::8888 and 2001:4860:4860::8844), confirmed that my DNS is now Google in both cases... still can't find hkdatastore.tk.

Is this file: https://www.makemkv.com/svq/sdf.bin kept up-to-date? So we could at least try to set it up manually - apparently putting it into the `.MakeMKV` directory should have done the trick, if it's up to date...?

---EDIT---

Forget it, it works now for me! So it really was a matter of setting up Google's DNS for IPv6, not just IPv4. Strangely, I still can't access the hkdatastore site through a browser or ping it as it still won't resolve, but MakeMKV successfully managed to access it today.

Re: "automatic sdf downloading is disabled or failed" while decrypting

Posted: Fri Oct 11, 2019 6:11 pm
by ionblue
Well that was fun. I read through this several times and wasn't sure what the official fix was. Manually downloaded the file and watched the app ingest the file, same error. flushed DNS on my Mac and router, same error. Manually changed my DNS servers on my Mac and rebooted - no error so I assume this is the fix.

Is this something that will get fixed in an upcoming release? Changing DNS servers is only a workaround and not a fix. Just glad it's working now as I have 5 UHD's to rip.

Re: "automatic sdf downloading is disabled or failed" while decrypting

Posted: Tue Oct 15, 2019 4:58 am
by RocketPower
Just wanted to reply here to add my experience for anyone else having issues.

I tried ripping a 4K Blu-Ray of Toy Story 4 tonight on my Windows PC when I started having issues with "Automatic SDF downloading is disabled or failed" messages. This is despite the fact that I had used MakeMKV many times before without any issue. I tried downloading the .bin file manually and installing it, but the issue persisted. There was no reason I could see why the program wouldn't be able to download what it needed.

What solved the issue for me was changing my PC's DNS using the instructions on this page: https://www.windowscentral.com/how-chan ... _windows10. I changed it to the Google DNS. After making this change and restarting my computer, MakeMKV now works just fine again. I hope this helps someone.

Re: "automatic sdf downloading is disabled or failed" while decrypting

Posted: Wed Oct 16, 2019 2:26 pm
by theirongiant
This is still not fixed. I've checked my firewall settings. Downloaded the sqv.bin file manually.

I think we're all screwed until the hkdatastore site comes back.