Quick Payment processing and Key

Everything related to MakeMKV
Post Reply
mercilessming2000
Posts: 2
Joined: Fri Mar 08, 2024 12:03 pm
Contact:

Quick Payment processing and Key

Post by mercilessming2000 »

Because this software is just that good, figure I would finally just buy myself a key, instead of waiting every beta month. Just to let others know if they are on the fence about buying, processing was a snap, and the turn around for a key was minutes.
cbachelu
Posts: 1
Joined: Thu May 30, 2024 1:38 am

Re: Quick Payment processing and Key

Post by cbachelu »

I have experienced exactly the opposite. I purchased a key back on May 3, 2024. Order number 31338515. The payment was processed right away, but I still haven't received my key. If you have any ideas how to contact makemkv to get my key that I paid for, I would appreciated the advice.
Woodstock
Posts: 10016
Joined: Sun Jul 24, 2011 11:21 pm

Re: Quick Payment processing and Key

Post by Woodstock »

Have you checked your spam folder? A lot of mail systems sort the email as "Spam", and hide it from you.

Typically, the message is received within an hour of processing, usually within minutes. But, sometimes, you have to contact the payment processor and ask. And the address support@makemkv.com can also work, but it's not instantaneous.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
Post Reply