problem to start the programm

[regurge]

after the installtion of the latest version i tried to start the programm but i received a windows fault message:
"MakeMKV found a problem and will be closed"

Any ideas? .. i am using Win XP .. do i need some extra software to start the programm?

[mike admin]

No, it should just work without any additional software or drivers. And it should work on XP.

[regurge]

the programm woks fine on my laptop but on my desktop pc i receive the windows fault message ... maybe there is a programm in the background which blocks "makemkv" but i dont find it

[regurge]

i found the programm which blocked "makemkv" .. it was the driver from my wacom tablet;

C:\WINDOWS\system32\Tablet.exe

i closed the programm and "makemkv" started

[adrian]

I have a Wacom Bamboo A6, and I can confirm this problem.

When the memory resident tablet software is running MakeMKV crashes on startup. Closing the Pen_Tablet.exe process solves the problem.

This is with MakeMKV version 1.46 on Windows XP SP3, and Wacom drivers version 5.11-1 RC.

[Bumgy]

Thanks for this solution! I have the same problem. I have to close my wacom software before i can run MakeMKV. Otherwise it crashes at startup.

[mike admin]

Thanks for reporting. Is this software publically available? Where can we get a copy to reproduce the problem and do we really need a tablet for this? Also, what happens if you run "makemkvcon info disc:0" from a command line - does it crash?

[adrian]

Hi Mike!

You can download the software at:
http://www.wacom.eu/index2.asp?pid=29&l ... uct=MTE450

I'm not sure it can be installed without a Tablet present, but I think so.

Running the command line gives me:

Code: Select all

001014:000000:0000 MakeMKV v1.4.6 beta win(x86-release) started
Current action: Scanning CD-ROM devices
Current progress - 0%  , Total progress - 0%   
Current progress - 0%  , Total progress - 0%   
Current progress - 100%  , Total progress - 0%   
Current progress - 100%  , Total progress - 100%   
Current progress - 0%  , Total progress - 100%   
Current progress - 0%  , Total progress - 0%   
005010:000000:0000 Failed to open disc
Total 0 titles

I didn't have any disc in the drive - but it didn't crash like the GUI does.

[adrian]

This problem still exists with MakeMKV 1.47 and the new Wacom 5.20-6a drivers. Are you devs able to reproduce it?

[mike admin]

This problem still exists with MakeMKV 1.47 and the new Wacom 5.20-6a drivers. Are you devs able to reproduce it?

Please try attached version and post the result here. In order to try it:

• * locate MakeMKV installation directory
  * rename makemkv.exe to makemkv.old
  * extract makemkv.exe from attached archive and put into installation directory
  * launch MakeMKV and see if it works

[Tense]

I signed up just to say thank you. This solved the problem. Works fine now.

[adrian]

I can confirm that this private build works fine.

Thanks Mike!