Page 1 of 1

Game of Thrones UHD BD Issue

Posted: Sat Jun 22, 2019 10:36 pm
by linw0724
I am backing up my UHD BD copy of Game of Thrones S01, I was able to back up the first 2 discs without issue, however, MakeMKV is unable to open the last 2 discs.

Has anybody else run into this issue?

Re: Game of Thrones UHD BD Issue

Posted: Sun Jun 23, 2019 5:47 am
by st4evr
What’s the exact error/warning being returned by MakeMKV? MakeMKV should be presenting you with some information as to what is happening within the application UI or in the logs. Simply posting “it does not work” does not help us help you. This is an online forum, we can’t advise with little to no information as to what is happening.

Read this thread:

https://www.makemkv.com/forum/viewtopic ... 12&t=19774

Provides additional steps/information on what you can do next if you are unsure.

Re: Game of Thrones UHD BD Issue

Posted: Sun Jun 23, 2019 5:24 pm
by linw0724
Here are the error codes that are displayed for the 2 discs in question

Image

Image

Re: Game of Thrones UHD BD Issue

Posted: Sun Jun 23, 2019 5:38 pm
by Woodstock
Open MakeMKV, go to Preferences->General, and change your MakeMKV directory to something a user can write to. I use c:\makemkvsvq myself, but it is important that the directory NOT be the installation directory. That directory can only be written to by an administrator.

MakeMKV is trying to save data to an unwritable (to it) directory. The two disks in question are UHD disks that it doesn't know the keys for, so it can't decode them, and it can't save the file that would have them.

Re: Game of Thrones UHD BD Issue

Posted: Tue Jun 25, 2019 9:10 pm
by linw0724
Woodstock wrote:
Sun Jun 23, 2019 5:38 pm
Open MakeMKV, go to Preferences->General, and change your MakeMKV directory to something a user can write to. I use c:\makemkvsvq myself, but it is important that the directory NOT be the installation directory. That directory can only be written to by an administrator.

MakeMKV is trying to save data to an unwritable (to it) directory. The two disks in question are UHD disks that it doesn't know the keys for, so it can't decode them, and it can't save the file that would have them.
Thanks for the help! The discs opened after changing the MakeMKV directory