The Shining (1980) - Cannot Be Decrypted

Please post here for issues related to UHD discs
Someguy1234
Posts: 91
Joined: Tue Jan 29, 2019 2:48 am

Re: The Shining (1980) - Cannot Be Decrypted

Post by Someguy1234 »

archer wrote:
Sun Oct 06, 2019 12:48 am
Someguy1234 wrote:
Sat Oct 05, 2019 10:54 pm
demon wrote:
Sat Oct 05, 2019 2:27 pm
Backup is succeeding for me now. Thanks mike!
It's still giving me this:

MakeMKV v1.14.5 win(x64-release) started
Using direct disc access mode
Using LibreDrive mode (v05 id=DA23CAE0BD2F)
Downloading latest HK to D:/MakeMKV ...
Automatic HK downloading is disabled or failed.
Saved AACS dump file as D:/MakeMKV/MKB20_v68_The_Shining_53F0.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc
Double check that "Allow contacting web server for updates" in Preferences in MakeMKV is checked.
I have it checked and I've gone back and disabled and re-enabled it but still having no luck. :(
Someguy1234
Posts: 91
Joined: Tue Jan 29, 2019 2:48 am

Re: The Shining (1980) - Cannot Be Decrypted

Post by Someguy1234 »

1wayjonny wrote:
Sun Oct 06, 2019 12:35 am
Awesome working for me now too.

Looks like the program failed to download the update. firewall? running from a different dir? something else?

Looks like it tried though. Good luck
A firewall is what I've seen on here people (including Mike) saying you need to disable but I've never had this problem before and it used to update (download) fine. Weird...
Someguy1234
Posts: 91
Joined: Tue Jan 29, 2019 2:48 am

Re: The Shining (1980) - Cannot Be Decrypted

Post by Someguy1234 »

Someguy1234 wrote:
Sun Oct 06, 2019 1:09 am
1wayjonny wrote:
Sun Oct 06, 2019 12:35 am
Awesome working for me now too.

Looks like the program failed to download the update. firewall? running from a different dir? something else?

Looks like it tried though. Good luck
A firewall is what I've seen on here people (including Mike) saying you need to disable but I've never had this problem before and it used to update (download) fine. Weird...
I even fully disabled my firewall and still get that message:

MakeMKV v1.14.5 win(x64-release) started
Using direct disc access mode
Using LibreDrive mode (v05 id=DA23CAE0BD2F)
Downloading latest HK to D:/MakeMKV ...
Automatic HK downloading is disabled or failed.
Saved AACS dump file as D:/MakeMKV/MKB20_v68_The_Shining_53F0.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc
SamuriHL
Posts: 2223
Joined: Mon Jun 14, 2010 5:32 pm

Re: The Shining (1980) - Cannot Be Decrypted

Post by SamuriHL »

Clear your DNS cache.
Someguy1234
Posts: 91
Joined: Tue Jan 29, 2019 2:48 am

Re: The Shining (1980) - Cannot Be Decrypted

Post by Someguy1234 »

SamuriHL wrote:
Sun Oct 06, 2019 1:19 am
Clear your DNS cache.
I just flushed my DNS in Windows 10 manually via the command prompt and it's still giving me that error. :/
Someguy1234
Posts: 91
Joined: Tue Jan 29, 2019 2:48 am

Re: The Shining (1980) - Cannot Be Decrypted

Post by Someguy1234 »

Not sure if this INFO will help and maybe something is wrong with my drive or such?
Drive Information
OS device name: H:
Current profile: BD-ROM
Manufacturer: HL-DT-ST
Product: BD-RE BH16NS40
Revision: 1.02
Serial number: K9CI27A2842
Firmware date: 2115-12-11 14:36
Bus encryption flags: 17
Highest AACS version: 72

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Original (unpatched)
Firmware version: 1.02
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Possible, not yet enabled

Disc Information
Label: THE SHINING
Timestamp: 2019-08-02 10:50:28
Data capacity: 90.18 Gb
Disc type: BD-ROM UHD
Number of layers: 3
Bus encryption flags: 80
SamuriHL
Posts: 2223
Joined: Mon Jun 14, 2010 5:32 pm

Re: The Shining (1980) - Cannot Be Decrypted

Post by SamuriHL »

I'm not sure what could be happening then. MakeMKV is basically saying it can't connect to the server to get the HK. I don't understand why, but, it's blocked somehow.
d00zah
Posts: 1414
Joined: Mon Jun 06, 2016 8:23 pm

Re: The Shining (1980) - Cannot Be Decrypted

Post by d00zah »

https://www.makemkv.com/forum/viewtopic ... 372#p79372

IF you've already flushed the OS DNS cache, you'll need wait for your DNS server record to update.
Last edited by d00zah on Sun Oct 06, 2019 2:42 am, edited 1 time in total.
Someguy1234
Posts: 91
Joined: Tue Jan 29, 2019 2:48 am

Re: The Shining (1980) - Cannot Be Decrypted

Post by Someguy1234 »

SamuriHL wrote:
Sun Oct 06, 2019 1:56 am
I'm not sure what could be happening then. MakeMKV is basically saying it can't connect to the server to get the HK. I don't understand why, but, it's blocked somehow.
Could someone have actually blocked me? I'd be pretty offended if Mike had, considering I bought a key. :lol:
Last edited by Someguy1234 on Sun Oct 06, 2019 3:24 am, edited 1 time in total.
SamuriHL
Posts: 2223
Joined: Mon Jun 14, 2010 5:32 pm

Re: The Shining (1980) - Cannot Be Decrypted

Post by SamuriHL »

Someguy1234 wrote:
Sun Oct 06, 2019 2:31 am

Could someone have actually blocked me? I'd be pretty offended if Mike had, considering I bought a key.
No. That's not it at all. As others have said in this thread and the other, it's very likely your internet provider's DNS cache. Personally I don't use the crappy one from my ISP and change it to a more secure DNS, but, that's just me. If you don't want to change the DNS server you're currently using, you'll need to wait probably another 20 or so hours before the DNS entry gets refreshed.
Someguy1234
Posts: 91
Joined: Tue Jan 29, 2019 2:48 am

Re: The Shining (1980) - Cannot Be Decrypted

Post by Someguy1234 »

SamuriHL wrote:
Sun Oct 06, 2019 2:35 am
Someguy1234 wrote:
Sun Oct 06, 2019 2:31 am

Could someone have actually blocked me? I'd be pretty offended if Mike had, considering I bought a key.
No. That's not it at all. As others have said in this thread and the other, it's very likely your internet provider's DNS cache. Personally I don't use the crappy one from my ISP and change it to a more secure DNS, but, that's just me. If you don't want to change the DNS server you're currently using, you'll need to wait probably another 20 or so hours before the DNS entry gets refreshed.
THAT WORKED!!! Thanks so much. I went and replaced my DNS with Google's. :) It's allowing me to rip the disc now.
st4evr
Posts: 705
Joined: Tue Mar 06, 2018 11:38 pm

Re: The Shining (1980) - Cannot Be Decrypted

Post by st4evr »

Someguy1234 wrote:
Sun Oct 06, 2019 2:31 am
Could someone have actually blocked me? I'd be pretty offended if Mike had, considering I bought a key.
And don’t jump into these types of conclusions as it can provide misinformation to other members. It’s senseless. No valid/honest developer would do that without a very, very good and valid reason to single out anyone specifically (e.g you were a hacker trying to do Mike/his software/domain harm, criminal act, etc). Specially when an honest customer (which I assume you are) has validly paid for the right to license the software. Use a bit of common sense there.
Last edited by st4evr on Sun Oct 06, 2019 3:21 am, edited 1 time in total.
SamuriHL
Posts: 2223
Joined: Mon Jun 14, 2010 5:32 pm

Re: The Shining (1980) - Cannot Be Decrypted

Post by SamuriHL »


Someguy1234 wrote: THAT WORKED!!! Thanks so much. I went and replaced my DNS with Google's. :) It's allowing me to rip the disc now.
Awesome. Glad you got that sorted out!

Sent from my SM-G975U using Tapatalk

Someguy1234
Posts: 91
Joined: Tue Jan 29, 2019 2:48 am

Re: The Shining (1980) - Cannot Be Decrypted

Post by Someguy1234 »

st4evr wrote:
Sun Oct 06, 2019 3:11 am
Someguy1234 wrote:
Sun Oct 06, 2019 2:31 am
Could someone have actually blocked me? I'd be pretty offended if Mike had, considering I bought a key.
And don’t jump into these types of conclusions as it can provide misinformation to other members. It’s senseless. No valid/honest developer would do that without a very, very good reason (e.g you were a hacker trying to do Mike/his software/domain harm, criminal act, etc). Specially when an honest customer (which I assume you are) has validly paid for the right to license the software. Use a bit of common sense there.
I agree. I'd go back and take that back but it's been quoted. Sorry. I was getting frustrated and spent hours trying to get it to work. I was just honestly joking. Again, apologies.
Someguy1234
Posts: 91
Joined: Tue Jan 29, 2019 2:48 am

Re: The Shining (1980) - Cannot Be Decrypted

Post by Someguy1234 »

SamuriHL wrote:
Sun Oct 06, 2019 3:19 am
Someguy1234 wrote: THAT WORKED!!! Thanks so much. I went and replaced my DNS with Google's. :) It's allowing me to rip the disc now.
Awesome. Glad you got that sorted out!

Sent from my SM-G975U using Tapatalk
It was you reminding me that about the ISP taking so long on a DNS made me think of just using Google's, which I actually used to. Thanks again!! You rock. heh
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