I'm having some trouble ripping my new copy of Frozen 2 in 4k. I've ripped lots of UHD discs with this drive. It's an LG WH16NS4, and I forget the precise firmware version, but I loaded it with some version in about April of 2019. lshw shows 1.00, but I'm not 100% confident that's the version on there.
I've attached the MKB20_v72_Frozen_II_E424.tgz file and the log file. Since the log is short, I also pasted it below if that's easier for anyone.
I've tried grabbing the latest keys_hashed.txt and the lastest SDF file, but neither of those seemed to help. I restarted MakeMKV after getting each of those files.
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MakeMKV v1.14.7 linux(x64-release) started Debug logging enabled, log will be saved as /home/brett/MakeMKV_log.txt Downloading latest SDF to /home/brett/.MakeMKV ... Automatic SDF downloading is disabled or failed. DEBUG: Code 109 at %4eb&faOBy\h%NPd:213143922 Using direct disc access mode Downloading latest SDF to /home/brett/.MakeMKV ... Automatic SDF downloading is disabled or failed. DEBUG: Code 109 at %4eb&faOBy\h%NPd:213143922 Using LibreDrive mode (v05 id=4FBA32AEC678) Loaded content hash table, will verify integrity of M2TS files. Downloading latest HK to /home/brett/.MakeMKV ... DEBUG: Code 0 at %4eb&faOBy\h%NPd:121267500 Automatic HK downloading is disabled or failed. Saved AACS dump file as /home/brett/.MakeMKV/MKB20_v72_Frozen_II_E424.tgz The volume key is unknown for this disc - video can't be decrypted DEBUG: Code 0 at Y<;Se1SdA#A1v ue:29396092 DEBUG: Code 0 at Y<;Se1SdA#A1v ue:29395172 Failed to open disc