Nez Ha 2019?

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jwk94
Posts: 2
Joined: Tue Jan 07, 2020 5:53 pm

Nez Ha 2019?

Post by jwk94 » Sat Mar 07, 2020 2:07 am

Has anyone successfully ripped Nez Ha's 4K disc? For some reason, I get the following error when trying:

"The volume key is unknown for this disc - video can't be decrypted
Failed to open disc"

I tried ripping the regular blu-ray and that worked without a hitch. Any solutions?

Woodstock
Posts: 7174
Joined: Sun Jul 24, 2011 11:21 pm

Re: Nez Ha 2019?

Post by Woodstock » Sat Mar 07, 2020 3:07 pm

MakeMKV created an MKB2 file in your MakeMKV data directory. You need to send that to svq@makemkv.com so that it can be analyzed and the key added to the known key list.

After you've sent it in, try the rip again in a couple of days. Probably will work then, but it might take longer.
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

apophis906
Posts: 4
Joined: Thu Oct 03, 2019 2:26 pm

Re: Nez Ha 2019?

Post by apophis906 » Sat Mar 07, 2020 4:01 pm

I sent my dump file on Thursday afternoon. So hopefully it should be supported soon.

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