Flash Gordon UHD

Please post here for issues related to UHD discs
Post Reply
jefftr66
Posts: 16
Joined: Fri Sep 13, 2019 1:13 am

Flash Gordon UHD

Post by jefftr66 »

Keep getting the "volume key is unknown" error for this disk. I've sent in the AACS file twice but it still does not work.

I'm running MakeMKV in docker - am I missing something?
Woodstock
Posts: 9947
Joined: Sun Jul 24, 2011 11:21 pm

Re: Flash Gordon UHD

Post by Woodstock »

Are there any restrictions on reaching the key server? A number of high-level DNS servers will refuse to resolve data for "fairuse.org", including CloudFlare. And some country restrictions will get in the way, too.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
jefftr66
Posts: 16
Joined: Fri Sep 13, 2019 1:13 am

Re: Flash Gordon UHD

Post by jefftr66 »

Good question - how would I determine this?
Woodstock
Posts: 9947
Joined: Sun Jul 24, 2011 11:21 pm

Re: Flash Gordon UHD

Post by Woodstock »

Quoting a previous post about this:
At a shell prompt, type:

Code: Select all

host hkdata.fairuse.org
Do you get an IP back? Some DNS servers will not resolve any host in the domain fairuse.org. Cloudflare at 1.1.1.1, for example, returns nothing, but both Google DNS IPs 8.8.4.4 and 8.8.8.8 resolve it just fine. What your local DNS server gets depends on the "chain" used by the servers in your /etc/resolv.conf file.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
jefftr66
Posts: 16
Joined: Fri Sep 13, 2019 1:13 am

Re: Flash Gordon UHD

Post by jefftr66 »

hkdata.fairuse.org has address 91.224.23.225
jefftr66
Posts: 16
Joined: Fri Sep 13, 2019 1:13 am

Re: Flash Gordon UHD

Post by jefftr66 »

Hm - that IP is a Russian website??
Woodstock
Posts: 9947
Joined: Sun Jul 24, 2011 11:21 pm

Re: Flash Gordon UHD

Post by Woodstock »

Yes, it is in the Russian Federation.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
jefftr66
Posts: 16
Joined: Fri Sep 13, 2019 1:13 am

Re: Flash Gordon UHD

Post by jefftr66 »

Ah, ok. So it should be working. I tried another 4K disk and same thing. It did rip a regular BR disk though.
jefftr66
Posts: 16
Joined: Fri Sep 13, 2019 1:13 am

Re: Flash Gordon UHD

Post by jefftr66 »

Any other ideas?
dcoke22
Posts: 2623
Joined: Wed Jul 22, 2020 11:25 pm

Re: Flash Gordon UHD

Post by dcoke22 »

Can you post your MakeMKV log from it failing with Flash Gordon?
jefftr66
Posts: 16
Joined: Fri Sep 13, 2019 1:13 am

Re: Flash Gordon UHD

Post by jefftr66 »

This is what I get when I run: docker logs makemkv

https://pastebin.com/VD7ARtHa

Doesn't seem to be much there. Is there another place to get logs?
dcoke22
Posts: 2623
Joined: Wed Jul 22, 2020 11:25 pm

Re: Flash Gordon UHD

Post by dcoke22 »

MakeMKV has its own log.

https://makemkv.com/faq/item/8

There's a checkbox in the preferences to turn it on. The bottom of the GUI will tell you where the log file is being stored.

More importantly, if MakeMKV can't access the key server it'll show a message saying as much.

On this Docker for MakeMKV (https://github.com/jlesage/docker-makemkv) the most recent issue is about being unable to rip a UHD (https://github.com/jlesage/docker-makemkv/issues/94).
jefftr66
Posts: 16
Joined: Fri Sep 13, 2019 1:13 am

Re: Flash Gordon UHD

Post by jefftr66 »

Post Reply