TENET UHD RB - Failed to open disk

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hedbert
Posts: 15
Joined: Tue Apr 02, 2019 9:41 pm

Re: TENET UHD RB - Failed to open disk

Post by hedbert » Fri Dec 18, 2020 3:09 pm

dcoke22 wrote:
Fri Dec 18, 2020 5:28 am
pixelme wrote:
Thu Dec 17, 2020 10:35 am
I sent my dump on Tuesday morning to the email address, but not sure if what i sent was correct. I sent: MKB20_v76_Tenet_3D88.tgz to the svq@ email address. (It's a UK disc)
The other folks that have posted which dump they sent all seem to have sent MKB20_v76_Tenet_A470.tgz. The dump from your disc is different.
I sent this one in on Tuesday. Still does not seem to be working.

easyrhino
Posts: 2
Joined: Wed May 29, 2019 12:03 am

Re: TENET UHD RB - Failed to open disk

Post by easyrhino » Fri Dec 18, 2020 6:18 pm

so strange that Target has a different encryption than Redbox and Best Buy

jerb2k
Posts: 2
Joined: Sun Oct 06, 2019 7:53 pm

Re: TENET UHD RB - Failed to open disk

Post by jerb2k » Fri Dec 18, 2020 6:49 pm

Can someone confirm when the volume key is available please? I'm more than happy being patient but I'd like to make sure its not just my system not able to retrieve the volume key once it is available. Thanks!

avenger09123
Posts: 27
Joined: Tue Jun 18, 2019 2:35 am

Re: TENET UHD RB - Failed to open disk

Post by avenger09123 » Fri Dec 18, 2020 7:05 pm

Mine is currently not working as well. Email sent containing the file.

TORRRRR
Posts: 7
Joined: Fri Jun 19, 2020 10:11 pm

Re: TENET UHD RB - Failed to open disk

Post by TORRRRR » Fri Dec 18, 2020 7:31 pm

sharpie00 wrote:
Thu Dec 17, 2020 4:47 pm
I successfully opened it up in VLC, so the file is good. Scanned it all the way to the end credits. The true test is when we actually watch it tomorrow for movie night. Mind blown. I'm now wondering how fast I can rip a 1080p disc. ha!
@sharpie00 - what version of the disk worked for you (from what country and what retailer/service)? And running MakeMKV v1.15.4 ?
Last edited by TORRRRR on Fri Dec 18, 2020 10:01 pm, edited 1 time in total.

bmillham
Posts: 71
Joined: Mon Mar 27, 2017 12:42 am

Re: TENET UHD RB - Failed to open disk

Post by bmillham » Fri Dec 18, 2020 9:25 pm

US retail purchased at Walmart is not working for me. Sent the dump a few days ago.

TheShoe
Posts: 74
Joined: Sat Nov 03, 2012 4:37 pm

Re: TENET UHD RB - Failed to open disk

Post by TheShoe » Sat Dec 19, 2020 3:10 pm

Not ripping for me - says volume key is unknown.

DeUHD can also not read it - getting 0.37 MB/s, and the rip starts with errors right off the back which I can "Ignore All", but I'm not waiting 76 hours to rip this disc....

Either the discs are largely "bad", or perhaps some new scheme is in play that is foiling PC based drives but not stand alone players?

Maca5631
Posts: 6
Joined: Thu May 28, 2020 7:13 pm
Location: The garden of England

Re: TENET UHD RB - Failed to open disk

Post by Maca5631 » Sat Dec 19, 2020 3:50 pm

hedbert wrote:
Fri Dec 18, 2020 3:09 pm
dcoke22 wrote:
Fri Dec 18, 2020 5:28 am
pixelme wrote:
Thu Dec 17, 2020 10:35 am
I sent my dump on Tuesday morning to the email address, but not sure if what i sent was correct. I sent: MKB20_v76_Tenet_3D88.tgz to the svq@ email address. (It's a UK disc)
The other folks that have posted which dump they sent all seem to have sent MKB20_v76_Tenet_A470.tgz. The dump from your disc is different.
I sent this one in on Tuesday. Still does not seem to be working.
Yep, same dump MKB20_v76_Tenet_3D88.tgz and also in the UK.

TheShoe
Posts: 74
Joined: Sat Nov 03, 2012 4:37 pm

Re: TENET UHD RB - Failed to open disk

Post by TheShoe » Sat Dec 19, 2020 3:53 pm

My dump file is:

MKB20_v76_TENET_64DA.tgz

This is a US release ordered off of Amazon

LinguaTecha
Posts: 1
Joined: Sat Dec 19, 2020 9:51 pm

Re: TENET UHD RB - Failed to open disk

Post by LinguaTecha » Sat Dec 19, 2020 9:55 pm

Just sent a dump file for US Amazon release. Mine was MKB20_v76_Tenet_D864.tgz

PilotC150
Posts: 6
Joined: Wed Apr 18, 2018 11:05 pm

Re: TENET UHD RB - Failed to open disk

Post by PilotC150 » Sun Dec 20, 2020 12:03 am

Just got this from Target. Won't rip. I'm assuming it's the same reason as everybody else (says "The volume key is unknown for this disc" and "Failed to open disc"). I won't bother sending in the AACS dump file since others already have.

Question though, because I can't remember: Once this issue is resolved, do I need to do anything to update MakeMKV or does it automatically pull down the key to decrypt?

TheShoe
Posts: 74
Joined: Sat Nov 03, 2012 4:37 pm

Re: TENET UHD RB - Failed to open disk

Post by TheShoe » Sun Dec 20, 2020 2:04 am

It should download the latest set of keys.

Interesting that there are so many variants - though does the different filename mean different volume key?

My "amazon" copy produced a different filename than others.

SamuriHL
Posts: 1772
Joined: Mon Jun 14, 2010 5:32 pm

Re: TENET UHD RB - Failed to open disk

Post by SamuriHL » Sun Dec 20, 2020 3:39 am

Yea, that's exactly what it means.

Emspoppa23
Posts: 2
Joined: Sun Dec 20, 2020 6:27 am

Re: TENET UHD RB - Failed to open disk

Post by Emspoppa23 » Sun Dec 20, 2020 6:34 am

I was able to get it to rip and I confirmed it plays great...this is for the Best Buy version. Originally I was also getting rip errors or system lock ups so I did the following and it worked. Create a encrypted full backup of the disc but make sure to uncheck decrypt the disc before you start..ie leave it as an encrypted backup(this is important and the only way I got this to work) once the backup completes, eject the disc and close makemkv. Now again Open makemkv and choose the location of your saved encrypted backup files and open them. Now create a new save location and run makemkv and it should complete through and give you your final Tenet MKV file....cheers and hope this works for others.

neimer67
Posts: 3
Joined: Tue Mar 10, 2020 7:41 pm

Re: TENET UHD RB - Failed to open disk

Post by neimer67 » Sun Dec 20, 2020 10:02 am

Albaner wrote:
Fri Dec 18, 2020 12:30 pm
Uschinator wrote:
Fri Dec 18, 2020 6:44 am
Mine is MKB20_v76_TENET_69AE.tgz. It is the German Version of TENET UHD. Sent it in on Tuesday to svq@makemkv.com. Still can't opening the disc. :(
I have the same problem. With identical tgz report-ID.
I have the same problem. German disc ordered from Amazon.

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