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Barbie 4K

Posted: Thu Oct 12, 2023 9:20 pm
by chrispgriffin
Dump for 4K UHD disc sent to svq@makemkv.com. I got the "The volume key is unknown for this disc - video can't be decrypted" message when trying to load it.

Re: Barbie 4K

Posted: Sat Oct 14, 2023 9:46 pm
by MartyMcNuts
chrispgriffin wrote:
Thu Oct 12, 2023 9:20 pm
Dump for 4K UHD disc sent to svq@makemkv.com. I got the "The volume key is unknown for this disc - video can't be decrypted" message when trying to load it.
Please post the complete dump file name here.

Re: Barbie 4K

Posted: Sat Oct 14, 2023 10:46 pm
by chrispgriffin
MartyMcNuts wrote:
Sat Oct 14, 2023 9:46 pm
chrispgriffin wrote:
Thu Oct 12, 2023 9:20 pm
Dump for 4K UHD disc sent to svq@makemkv.com. I got the "The volume key is unknown for this disc - video can't be decrypted" message when trying to load it.
Please post the complete dump file name here.

MKB20_v77_Barbie_F028.tgz

Re: Barbie 4K

Posted: Tue Oct 17, 2023 5:06 pm
by ibumpthis
MartyMcNuts wrote:
Sat Oct 14, 2023 9:46 pm
chrispgriffin wrote:
Thu Oct 12, 2023 9:20 pm
Dump for 4K UHD disc sent to svq@makemkv.com. I got the "The volume key is unknown for this disc - video can't be decrypted" message when trying to load it.
Please post the complete dump file name here.
Confirming what OP noted, same dump file name:
MKB20_v77_BARBIE_F028.tgz

Retail 4k + Digital pack (no BluRay), error code is "The volume key is unknown for this disc - video can't be decrypted"

Re: Barbie 4K

Posted: Tue Oct 17, 2023 6:55 pm
by jeflatt
I got the exact same message.

Re: Barbie 4K

Posted: Tue Oct 17, 2023 6:57 pm
by jeflatt
jeflatt wrote:
Tue Oct 17, 2023 6:55 pm
I got the exact same message.
The dump file was too large to attach, but it had the same file name:
MKB20_v77_Barbie_F028.tgz

Re: Barbie 4K

Posted: Tue Oct 17, 2023 7:04 pm
by Sunoo
I just submitted the same before checking the forum. Hopefully this is processed soon. :D

Re: Barbie 4K

Posted: Tue Oct 17, 2023 7:04 pm
by d00zah
jeflatt wrote:
Tue Oct 17, 2023 6:57 pm
The dump file was too large to attach, but it had the same file name:
MKB20_v77_Barbie_F028.tgz
Don't post dump files to forum... just file names. Email dump files to svq@makemkv.com

Re: Barbie 4K

Posted: Tue Oct 17, 2023 8:37 pm
by htfancub
I got:

MKB20_v77_Barbie_5BD0.tgz

Re: Barbie 4K

Posted: Tue Oct 17, 2023 9:22 pm
by dcoke22
htfancub wrote:
Tue Oct 17, 2023 8:37 pm
I got:

MKB20_v77_Barbie_5BD0.tgz
Hopefully you emailed that dump in. The 4 characters at the end signify which key your disc needs. Some movies are released where different discs need different keys even though they're the same title. No one in this thread has posted that they sent in that dump file, MKB20_v77_Barbie_5BD0.tgz.

If you don't want to check the forum beforehand, it doesn't hurt to send in your dump file regardless.

Re: Barbie 4K

Posted: Tue Oct 17, 2023 9:51 pm
by htfancub
Yep. Noticed when I sent it in that I had a different file.

Re: Barbie 4K

Posted: Wed Oct 18, 2023 1:05 am
by Subprime4829
MKB20_v77_Barbie_F028.tgz for me too

Re: Barbie 4K

Posted: Wed Oct 18, 2023 3:19 am
by RasterEyes
jeflatt wrote:
Tue Oct 17, 2023 6:57 pm
The dump file was too large to attach, but it had the same file name:
MKB20_v77_Barbie_F028.tgz
Same one I got.

Re: Barbie 4K

Posted: Wed Oct 18, 2023 1:37 pm
by valopez
Confirmed I've got the same output: MKB20_v77_Barbie_F028

"Patience you must have..." - Yoda / As I tell myself.

Re: Barbie 4K

Posted: Wed Oct 18, 2023 3:50 pm
by jink_
Didn't see the UHD portion of the forum :face_palm:

I sent in tgz for MKB20_v77_Barbie_F028.tgz which is UHD release from Amazon, not special edition... US release.