Page 1 of 1

Purchased with Paypal, no key recived

Posted: Fri Sep 30, 2022 9:08 pm
by JawzDeadeye_DuckRed
Hello,

I tried buying a key via Paypal 2 days ago.

I am unsure if I have to wait for the Paypal payment to go through first. I couldn't find an email on the FAQ page since it is still down.

I this the correct way to ask for support?

Thanks.

Re: Purchased with Paypal, no key recived

Posted: Fri Sep 30, 2022 11:20 pm
by d00zah
Check your email SPAM folder & if no joy, email support@makemkv.com

Re: Purchased with Paypal, no key recived

Posted: Sat Oct 15, 2022 11:42 am
by JawzDeadeye_DuckRed
Issue resolved.

I goofed and put the wrong email. But they sent it to the email I contacted them on.

Thanks again for the information. :)