LG WP50NB40 - "Update Failure #3" Error

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joeleisner
Posts: 6
Joined: Mon Dec 09, 2019 10:20 pm

LG WP50NB40 - "Update Failure #3" Error

Post by joeleisner » Mon Dec 09, 2019 10:33 pm

So I followed the instructions of the last post on this thread, which points to the download found on this thread, but I'm getting the following error as soon as the tray is ejected: Updating Failure #3. The firmware I'm attempting to use is HL-DT-ST-BD-RE_WP50NB40-NB50-1.01-NM00200-211711231646.bin, which is found under MK/HL-DT-ST/WP50NB40-NB50 within the mk-firmware-pack-20191206. Any thoughts?

TL;DR - Receiving "Update Failure #3" error when attempting to flash my LG WP50NB40 using the modified ASUS Flasher and the HL-DT-ST-BD-RE_WP50NB40-NB50-1.01-NM00200-211711231646.bin firmware.

jinx100
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Joined: Wed Mar 13, 2013 5:58 pm

Re: LG WP50NB40 - "Update Failure #3" Error

Post by jinx100 » Tue Dec 10, 2019 12:50 am

Try using search for "failure #3" with the quotes. It seems to be an external enclosure issue. Does that fit your situation?

MartyMcNuts
Posts: 697
Joined: Wed Nov 22, 2017 11:45 pm

Re: LG WP50NB40 - "Update Failure #3" Error

Post by MartyMcNuts » Tue Dec 10, 2019 2:02 am

joeleisner wrote:
Mon Dec 09, 2019 10:33 pm
So I followed the instructions of the last post on this thread, which points to the download found on this thread, but I'm getting the following error as soon as the tray is ejected: Updating Failure #3. The firmware I'm attempting to use is HL-DT-ST-BD-RE_WP50NB40-NB50-1.01-NM00200-211711231646.bin, which is found under MK/HL-DT-ST/WP50NB40-NB50 within the mk-firmware-pack-20191206. Any thoughts?

TL;DR - Receiving "Update Failure #3" error when attempting to flash my LG WP50NB40 using the modified ASUS Flasher and the HL-DT-ST-BD-RE_WP50NB40-NB50-1.01-NM00200-211711231646.bin firmware.
Also, what firmware does your drive currently have?
Cheers :D
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joeleisner
Posts: 6
Joined: Mon Dec 09, 2019 10:20 pm

Re: LG WP50NB40 - "Update Failure #3" Error

Post by joeleisner » Tue Dec 10, 2019 1:51 pm

jinx100 - I'll try this out once I get home from work. Is the search feature directly built-in to the modified ASUS Flasher?

MartyMcNuts - The current firmware of my drive is 1.0.0. Interestingly enough, I attempting to upgrade it to LG's official 1.0.1 firmware, but their software claims I'm at/above the firmware which I'm trying to flash, which is false. Not sure how I can work around that.

jinx100
Posts: 60
Joined: Wed Mar 13, 2013 5:58 pm

Re: LG WP50NB40 - "Update Failure #3" Error

Post by jinx100 » Tue Dec 10, 2019 4:10 pm

I'll try this out once I get home from work. Is the search feature directly built-in to the modified ASUS Flasher?
No, the forum search, not the flasher.

It looks like WP50NB40 firmware 1.00 is capable of LibreDrive as is. So you may not need an update. If you copy your drive and LibreDrive status from the right pane when you open MakeMKV to your next post, it would help us diagnose the problem.

joeleisner
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Joined: Mon Dec 09, 2019 10:20 pm

Re: LG WP50NB40 - "Update Failure #3" Error

Post by joeleisner » Wed Dec 11, 2019 12:00 am

jinx100 - I'll send a screenshot shortly. In the meantime, I was looking through the forum and people said it could be the USB hub the drive is connected to when attempting to flash it; I've moved this external drive to numerous different USB ports on my machine to no avail.

joeleisner
Posts: 6
Joined: Mon Dec 09, 2019 10:20 pm

Re: LG WP50NB40 - "Update Failure #3" Error

Post by joeleisner » Wed Dec 11, 2019 12:08 am

jinx100 - Alright, here's a screenshot of the drive info inside of MakeMKV:

Image

MartyMcNuts
Posts: 697
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Re: LG WP50NB40 - "Update Failure #3" Error

Post by MartyMcNuts » Wed Dec 11, 2019 1:26 am

joeleisner wrote:
Wed Dec 11, 2019 12:08 am
jinx100 - Alright, here's a screenshot of the drive info inside of MakeMKV:

Image
So your drive is on firmware 1.01 (not 1.00). I have a feeling that the "WP" model can't be flashed with the modified flasher.

PS: Just so you know, the MK firmware for this drive is not UHD friendly. If you are after UHD readability, you should try and cross-flash the drive to BP60NB10 using my hybrid (HBD) firmware.
Cheers :D
----------------------------------------------------------------------------------------------------------------------------------------
For UHD drives in AUS & NZ visit: https://www.makemkv.com/forum/viewtopic ... 20&t=18747

jinx100
Posts: 60
Joined: Wed Mar 13, 2013 5:58 pm

Re: LG WP50NB40 - "Update Failure #3" Error

Post by jinx100 » Wed Dec 11, 2019 2:15 am

Alright, here's a screenshot of the drive info inside of MakeMKV:
Thanks, that confirms that you are trying to install the correct MK firmware and SDF.bin is installed in the MKV data directory.

Marty wrote the Asus modified flasher and he says it may not work for your drive. Then try the LG modified flasher. A link to that flasher is https://www.makemkv.com/forum/viewtopic ... 284#p70284

There are some instructions and screenshots at https://www.makemkv.com/forum/viewtopic ... 16&t=21015 for using this flasher.

joeleisner
Posts: 6
Joined: Mon Dec 09, 2019 10:20 pm

Re: LG WP50NB40 - "Update Failure #3" Error

Post by joeleisner » Wed Dec 11, 2019 10:41 pm

jinx100 - Awesome. I'll give this a shot and let you know how I make out.

MartyMcNuts - Should've checked the current firmware via MakeMKV instead of LG's flasher utility; My bad. It's a shame the MK firmware for this drive does not support UHD. You're talking about cross-flashing, but I'm not exactly sure how that works; Can you clarify how to go about doing this?

Thanks for all the help, y'all!

joeleisner
Posts: 6
Joined: Mon Dec 09, 2019 10:20 pm

Re: LG WP50NB40 - "Update Failure #3" Error

Post by joeleisner » Wed Dec 11, 2019 10:57 pm

jinx100 - So, I attempted to flash the HL-DT-ST-BD-RE_WP50NB40-NB50-1.01-NM00200-211711231646.bin firmware using the modified LG flasher, but it gets stuck at 0% (it's been stuck on this for the better part of 10 minutes or so):

Image

jinx100
Posts: 60
Joined: Wed Mar 13, 2013 5:58 pm

Re: LG WP50NB40 - "Update Failure #3" Error

Post by jinx100 » Thu Dec 12, 2019 12:33 am

joeleisner,

I apologize for leading you down this rabbit hole. From a search on WP50NB40 this is one drive we cannot flash. You will need to go to your task manager and kill the flasher task to stop it.

Your drive has the right controller chip and firmware is available but there is no method yet to install it. Maybe MartyMcNuts is working on that now. Sorry.

MartyMcNuts
Posts: 697
Joined: Wed Nov 22, 2017 11:45 pm

Re: LG WP50NB40 - "Update Failure #3" Error

Post by MartyMcNuts » Thu Dec 12, 2019 12:46 am

joeleisner wrote:
Wed Dec 11, 2019 10:41 pm
jinx100 - Awesome. I'll give this a shot and let you know how I make out.

MartyMcNuts - Should've checked the current firmware via MakeMKV instead of LG's flasher utility; My bad. It's a shame the MK firmware for this drive does not support UHD. You're talking about cross-flashing, but I'm not exactly sure how that works; Can you clarify how to go about doing this?

Thanks for all the help, y'all!
Using the modified ASUS flasher and the hybrid (HBD) firmware, it is possible to cross-flash the "BP"50NB40 (SVC: NB50) to a BP60NB10. It worked for me and a few others.

What I did was flash my BP50NB40 from 1.01 to 1.01-MK. That is when I discovered it is not UHD friendly. So I created the HBD firmware for this drive. So I then flashed my BP50NB40 to BP60NB10 using the HBD firmware and now it is recognized as a BP60NB10, can read UHD and has libredrive enabled.

As I mentioned before, I don't know if it will work with the "WP"50NB40 but it shouldn't hurt you to try.
Cheers :D
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For UHD drives in AUS & NZ visit: https://www.makemkv.com/forum/viewtopic ... 20&t=18747

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