HL-DT-ST BD-REbp60nb10 drive having issues with reading blu ray and UHD disks

[hlhbk]

A few months ago the 5.25 internal drive I had appeared to stop spinning and reading discs. After coming here and researching since I was going through neck issues at the time so I couldn't install a 5.25 drive I went with the HL-DT-ST BD-RE bp60nb10 LG external drive. At first things were really rough going with the drive saying that it wasn't present. I found that I needed to turn off the usb suspend option which I did and for a few months after that everything went really well ripping wise.

Recently way more discs I put in and get read by makemkv I am getting the drive isn't ready, and it keeps trying until the disc disappears in the OS. If I try to access the disc in power dvd I can access it no problem. I can't afford to go back to a 5.25 drive at this time. Any idea what is causing this? I have included my log. I downgraded to an older version of makemkv as well as I recently upgraded but that didn't help as well.

[dcoke22]

Code: Select all

Debug log started at Fri Oct 06 02:48:09 2023 , written by MakeMKV v1.17.2 win(x64-release)
001005:0000 MakeMKV v1.17.2 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as file://C:\Users\hlhbk/MakeMKV_log.txt
Using 262272KB for read cache.
Network access is ENABLED, CURL version 7.72.0/Schannel/1.41.0 (x86_64-pc-win32) , proxy server not set.
WinCdArb=v1.2.0_tiny win(x64-release)
001003:0020 DEBUG: Code 1 at ;G$bZ015EvoWyW7RxE>11I{@:121261704
001003:0020 DEBUG: Code 3221225486 at ;G$bZ015EvoWyW7RxE>11I{@:121261727
001003:0020 DEBUG: Code 3221225486 at q_G<q2 y|*x`M.jt*.YU:213130582
005075:0000 The new version 1.17.5 is available for download at http://www.makemkv.com/download/
DEBUG: Code 3 at `6CF;l<+`$x9]D6No(y!wmrg:29395310
SDF  v098: HL-DT-ST_BD-RE_BP60NB10_1.02_212005070935_SIM03L93H5954
DEBUG: Code 3 at `6CF;l<+`$x9]D6No(y!wmrg:29395310
SDF  v098: HL-DT-ST_BD-RE_BP60NB10_1.02_212005070935_SIM03L93H5954
DEBUG: Code 4279603457 at FP)57'8krEc6"9E\K:29396736
DEBUG: Code 0 at FP)57'8krEc6"9E\K:213133089
DEBUG: Code 4278268161 at FP)57'8krEc6"9E\K:29396736
DEBUG: Code 1 at FP)57'8krEc6"9E\K:213133089
DEBUG: Code 4278268161 at FP)57'8krEc6"9E\K:29396736
DEBUG: Code 2 at FP)57'8krEc6"9E\K:213133089
DEBUG: Code 4278268161 at FP)57'8krEc6"9E\K:29396736
DEBUG: Code 3 at FP)57'8krEc6"9E\K:213133089
DEBUG: Code 4278268161 at FP)57'8krEc6"9E\K:29396736
DEBUG: Code 4 at FP)57'8krEc6"9E\K:213133089
DEBUG: Code 4278268161 at FP)57'8krEc6"9E\K:29396736
DEBUG: Code 5 at FP)57'8krEc6"9E\K:213133089
DEBUG: Code 4278268161 at FP)57'8krEc6"9E\K:29397104
DEBUG: Code 0 at 5iB7,;15sKs-6#4;:121269777
001003:0020 DEBUG: Code 3221225664 at ze@?D]{aalB&'!=Y:213130559
001003:0020 DEBUG: Code 3221225664 at ze@?D]{aalB&'!=Y:213130559
001003:0020 DEBUG: Code 3221225664 at ze@?D]{aalB&'!=Y:213130559
001003:0020 DEBUG: Code 3221225664 at ze@?D]{aalB&'!=Y:213130559
001003:0020 DEBUG: Code 3221225664 at ze@?D]{aalB&'!=Y:213130559
001003:0020 DEBUG: Code 3221225664 at 7\p$41hKadpJ}AJisc:121263429
001003:0020 DEBUG: Code 3221225664 at 7\p$41hKadpJ}AJisc:121262302
002003:0000 Error 'OS error - This device does not exist' occurred while reading 'BD-RE HL-DT-ST BD-RE BP60NB10 1.02 SIM03L93H5954' at offset '524288'
001003:0020 DEBUG: Code 3221225664 at ze@?D]{aalB&'!=Y:213130559
001003:0020 DEBUG: Code 3221225664 at ze@?D]{aalB&'!=Y:213130559
001003:0020 DEBUG: Code 3221225664 at ze@?D]{aalB&'!=Y:213130559
001003:0020 DEBUG: Code 3221225664 at ze@?D]{aalB&'!=Y:213130559
001003:0020 DEBUG: Code 3221225664 at ze@?D]{aalB&'!=Y:213130559
001003:0020 DEBUG: Code 3221225664 at 7\p$41hKadpJ}AJisc:121263429
001003:0020 DEBUG: Code 3221225664 at 7\p$41hKadpJ}AJisc:121262302
002003:0000 Error 'OS error - This device does not exist' occurred while reading 'BD-RE HL-DT-ST BD-RE BP60NB10 1.02 SIM03L93H5954' at offset '1048576'
001003:0020 DEBUG: Code 3221225664 at ze@?D]{aalB&'!=Y:213130559
001003:0020 DEBUG: Code 3221225664 at ze@?D]{aalB&'!=Y:213130559
001003:0020 DEBUG: Code 3221225664 at ze@?D]{aalB&'!=Y:213130559
001003:0020 DEBUG: Code 3221225664 at ze@?D]{aalB&'!=Y:213130559
001003:0020 DEBUG: Code 3221225664 at ze@?D]{aalB&'!=Y:213130559
001003:0020 DEBUG: Code 3221225664 at 7\p$41hKadpJ}AJisc:121263429
001003:0020 DEBUG: Code 3221225664 at 7\p$41hKadpJ}AJisc:121262302
002003:0000 Error 'OS error - This device does not exist' occurred while reading 'BD-RE HL-DT-ST BD-RE BP60NB10 1.02 SIM03L93H5954' at offset '32768'
001003:0020 DEBUG: Code 0 at +&8OS6}j6SLdiJW=|}*:213129777
005010:0000 Failed to open disc

It almost seems like the drive isn't getting enough power. Is it connected with a USB Y cable? You could try unplugging the drive for several seconds, then plug both USB plugs into high power ports. Unplugging the drive will let the tiny computer inside the drive that runs the drive's firmware reboot.