BD+ Fatal error occurred, program will now exit

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Norman
Posts: 7
Joined: Tue May 31, 2016 12:16 am

BD+ Fatal error occurred, program will now exit

Post by Norman » Thu Feb 01, 2018 2:33 am

I'm running 1.10.10 on Ubuntu 16.04. I'm trying to read "Ghost Rider Spirit of Vengeance" and every time I get "Fatal error occurred, program will now exit" while processing the BD+ on 00003.mpls. I have java 1.8.0_151 installed and have never seen this error before. This is with an internal LG reader.

I have remove the .MakeMKV directory and that didn't help. I enabled logging and it still fails, of course, but here is the log file:

==============

Debug log started at Thu Feb 1 02:19:51 2018 , written by MakeMKV v1.10.10 linux(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.10.10 linux(x64-release) started
001004:0000 Debug logging enabled, log will be saved as /home/franke/MakeMKV_log.txt
003007:0000 Using direct disc access mode
DEBUG: Code 2365587456 at Rl@NL(ImP^Q4qbEH:121270950
DEBUG: Code 2147483648 at Rl@NL(ImP^Q4qbEH:121264671
DAFD=PAAAADAAAAEABDQkEFwECAQ==
DCE=cYZe+ZD55MTtgZ9xLGT+M9UYUtQM2+R5ngJLzA5FcY6Y5xnERqVnzh471IAMgIUqYl16R6FISHlxt2KzkqrCcy6tkjP00Mr0eGiOj0R2337eVfJTIREEKpnttea6vKN7
xRnjuRZAgZFAT5ASyHpMDNY3i5wQc2KtVA==
DCE=lhM2G4ZZtfLOufb5ZzPpRiazqofczvI7FCEH5ArmoGE6crsEapM1wRjR8m6wrVV3phig6dlkWSZmfDxzkvhOnuDM7XEwTGklqkSkP1XnNR+UL85RLvdlSDo9b1AOvq8Y
C+Cbz7ZmgXLnHmNJHoZ9v0hb5U5Q8Nf9YA==
005085:0000 Loaded content hash table, will verify integrity of M2TS files.
Found java version=1.8.0.151 path=/usr/lib/jvm/java-8-openjdk-amd64/bin/java
Found java version=1.8.0.151 path=/usr/bin/java
003344:0000 Using Java runtime from /usr/lib/jvm/java-8-openjdk-amd64/bin/java

Norman
Posts: 7
Joined: Tue May 31, 2016 12:16 am

Re: BD+ Fatal error occurred, program will now exit

Post by Norman » Thu Feb 01, 2018 2:53 am

Found this in dmesg:

[ 366.985491] makemkvcon[7550]: segfault at 8 ip 000000000060b26d sp 00007fdcbaae9e30 error 4 in makemkvcon[400000+5ba000]


There's a giant crash file in /var/crash/_usr_bin_makemkvcon.1000.crash
I can upload it, but it's half a gigabyte compressed.

I looked at the disc under a lamp, and it's pristine. Not a single scratch, even a tiny one.

Woodstock
Posts: 5361
Joined: Sun Jul 24, 2011 11:21 pm

Re: BD+ Fatal error occurred, program will now exit

Post by Woodstock » Thu Feb 01, 2018 3:13 pm

This probably warrants an email to support@makemkv.com to get Mike's attention sooner. He can let you know what additional information he needs.
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

Norman
Posts: 7
Joined: Tue May 31, 2016 12:16 am

Re: BD+ Fatal error occurred, program will now exit

Post by Norman » Thu Feb 01, 2018 4:04 pm

I have emailed support, thanks. I am a paid user and I think it's great that I can use it on the Mac and Linux with the same code.

Norman
Posts: 7
Joined: Tue May 31, 2016 12:16 am

Re: BD+ Fatal error occurred, program will now exit

Post by Norman » Fri Feb 02, 2018 3:44 am

I decided to install JRE 9 and that appears to have fixed the problem, so I guess MakeMKV doesn't like OpenJDK 8. Now I just have to figure out which of the 4 tracks is the correct one.

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