MakeMKV won't start under Ubuntu 23.10

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FattyMcGee
Posts: 5
Joined: Tue Aug 29, 2023 3:24 am

MakeMKV won't start under Ubuntu 23.10

Post by FattyMcGee »

Edit -- Solved. Not sure what I did specifically, but I reinstalled and uninstalled the snap. I did a bunch of reckless sudo rm-ing, and then reinstalled. Seems to be working fine again.


I've been using MakeMVK (registered if that's different) for years with no problems. This week, my system updated to Ubuntu 23.10. Now MakeMKV won't open. I get,

"Application failed to initialize
NO_ANSWER_FROM_MAKEMKVCON"

If I try to run from the command line, I get ---

"/usr/bin/makemkvcon: error while loading shared libraries: libavcodec.so.58: cannot open shared object file: No such file or directory"

Long term install follows "make" instructions from this forum. Today had tried SNAP as well. Same thing.

I found online someone thinking this was caused by antivirus software. As far as I can remember, there is none on this machine.

Thanks for any suggestions.
Last edited by FattyMcGee on Wed Jan 17, 2024 6:03 am, edited 1 time in total.
FattyMcGee
Posts: 5
Joined: Tue Aug 29, 2023 3:24 am

Re: MakeMKV won't start under Ubuntu 23.10

Post by FattyMcGee »

Uninstalled and installed fresh. No luck.
mr.fuzzypants
Posts: 4
Joined: Fri Jan 12, 2024 5:12 am

Re: MakeMKV won't start under Ubuntu 23.10

Post by mr.fuzzypants »

Seems like a library issue. See if libavcodec-dev is installed:

`dpkg -s libavcodec-dev`

If it isn't installed, install it:

`sudo apt-get install libavcodec-dev`

If it is installed go into your library folders:

`cd /lib/x86_64-linux-gnu`

and perform a `ls -al | grep libavcodec` make sure there's a symbolic link pointing libavcodec.so -> whatever the latest version of libavcodec.so.x.x.x.x is.

Here's what my output looks like:

root@localhost:/lib/x86_64-linux-gnu# ls -al | grep libavcodec
-rw-r--r-- 1 root root 21736374 Feb 17 2023 libavcodec.a
lrwxrwxrwx 1 root root 23 Feb 17 2023 libavcodec.so -> libavcodec.so.59.37.100
lrwxrwxrwx 1 root root 23 Feb 17 2023 libavcodec.so.59 -> libavcodec.so.59.37.100
-rw-r--r-- 1 root root 15000160 Feb 17 2023 libavcodec.so.59.37.100
FattyMcGee
Posts: 5
Joined: Tue Aug 29, 2023 3:24 am

Re: MakeMKV won't start under Ubuntu 23.10

Post by FattyMcGee »

Thanks for the suggestion. It says it's installed and this the output I get below. Seems about the same as yours. Anything look wrong?

-rw-r--r-- 1 root root 21809314 Aug 23 12:33 libavcodec.a
lrwxrwxrwx 1 root root 22 Aug 23 12:33 libavcodec.so -> libavcodec.so.60.3.100
lrwxrwxrwx 1 root root 22 Aug 23 12:33 libavcodec.so.60 -> libavcodec.so.60.3.100
-rw-r--r-- 1 root root 15175448 Aug 23 12:33 libavcodec.so.60.3.100
FattyMcGee
Posts: 5
Joined: Tue Aug 29, 2023 3:24 am

Re: MakeMKV won't start under Ubuntu 23.10

Post by FattyMcGee »

Is it possible I tried to uninstall but failed to do so completely and am interfering with getting a clean install?
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