mkv file freezes during playback

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JinIbiza
Posts: 4
Joined: Sat Mar 20, 2010 9:10 am

mkv file freezes during playback

Post by JinIbiza » Sat Mar 20, 2010 9:34 am

I use a mac mini and have no problem ripping Blu Ray movies to a HDD. However, when I play back the mkv file using my WDTV, almost always the file will freeze in several places. If I then restart the WDTV media player and fast forward PAST the point that it froze, then the file will play perfectly until the next freeze. It always freezes at the same frame in a particular movie, and can be after 15 - 20 mins. Sometimes it will freeze in 10 nor more places. I have tried different HDDs but always the same problem. I have other mkv files not made with Make MKV and they work perfectly with the same setup.

I have OSX 10.6.2, a 2GHz Core Duo, with 4GB SDRAM. I ensure that no other program is running when I use Make MKV. I am still in the trial period of the program.
This has happened on almost every movie I rip. Approx 10 so far.
Can anyone help? Does anyone else have this problem? :?

This is the log from the last attempt, which froze after 25 mins:

MakeMKV v1.4.12 beta darwin(x86-release) started
Debug logging enabled, log will be saved as /Users/jinibiza/MakeMKV_log.txt
DEBUG: Code 0 at c8=GYK2UOqP:d5AyWRC8_&Ra=Hn:29396345
Operating system blocked access to optical drive "WD Virtual CD 070A 1032". Please see http://www.makemkv.com/osxmmc/... for details.
DEBUG: Code 0 at c8=GYK2UOqP:d5AyWRC8_&Ra=Hn:121263245
DEBUG: Code 0 at /$`x#VFTkb:{6v4:213130375
DEBUG: Code 0 at c8=GYK2UOqP:d5AyWRC8_&Ra=Hn:121265039
DEBUG: Code 0 at c8=GYK2UOqP:d5AyWRC8_&Ra=Hn:121265039
Using direct disc access mode
Evaluation version, 13 day(s) out of 30 remaining
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File 00000.mpls was added as title #0
LIBMKV_TRACE: No CC5 in 00021
LIBMKV_TRACE: No CC5 in 00102
LIBMKV_TRACE: No CC5 in 00303
LIBMKV_TRACE: No CC5 in 00304
LIBMKV_TRACE: No CC5 in 00305
LIBMKV_TRACE: No CC5 in 00306
LIBMKV_TRACE: No CC5 in 00307
LIBMKV_TRACE: No CC5 in 00308
LIBMKV_TRACE: No CC5 in 00309
LIBMKV_TRACE: No CC5 in 00310
LIBMKV_TRACE: No CC5 in 00300
LIBMKV_TRACE: No CC5 in 00301
LIBMKV_TRACE: No CC5 in 00302
LIBMKV_TRACE: No CC5 in 00100
LIBMKV_TRACE: No CC5 in 00103
LIBMKV_TRACE: No CC5 in 00101
Title #00002.mpls has length of 45 seconds which is less than minimum title length of 120 seconds and was therefore skipped
LIBMKV_TRACE: No CC5 in 00014
Title #00025.mpls has length of 60 seconds which is less than minimum title length of 120 seconds and was therefore skipped
LIBMKV_TRACE: No CC5 in 00454
LIBMKV_TRACE: No CC5 in 00455
LIBMKV_TRACE: No CC5 in 00022
Title #00001.m2ts has length of 22 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00002.m2ts has length of 22 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00008.m2ts has length of 27 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00009.m2ts has length of 36 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00010.m2ts has length of 72 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00011.m2ts has length of 103 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00012.m2ts has length of 67 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00013.m2ts was added as title #1
File 00014.m2ts was added as title #2
File 00015.m2ts was added as title #3
File 00016.m2ts was added as title #4
File 00017.m2ts was added as title #5
File 00018.m2ts was added as title #6
File 00020.m2ts was added as title #7
Title #00022.m2ts has length of 30 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00061.m2ts has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00062.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00063.m2ts has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00064.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00068.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Operation sucessfully completed
Saving 1 titles into directory /Movies
Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
Forced subtitles track #7 turned out to be empty and was removed from output file
Forced subtitles track #9 turned out to be empty and was removed from output file
Forced subtitles track #11 turned out to be empty and was removed from output file
Forced subtitles track #13 turned out to be empty and was removed from output file
Forced subtitles track #15 turned out to be empty and was removed from output file
Forced subtitles track #17 turned out to be empty and was removed from output file
Forced subtitles track #19 turned out to be empty and was removed from output file
Forced subtitles track #21 turned out to be empty and was removed from output file
Forced subtitles track #23 turned out to be empty and was removed from output file
Forced subtitles track #25 turned out to be empty and was removed from output file
Forced subtitles track #35 turned out to be empty and was removed from output file
1 titles saved

g1ngerninja
Posts: 14
Joined: Sun Mar 14, 2010 10:27 am

Re: mkv file freezes during playback

Post by g1ngerninja » Sat Mar 20, 2010 9:56 pm

Well for a start I would use the latest version 1.5.1 which could resolve your issue or try some other software like Plex or MPlayer Extended for instance. If none of these exhibit the same freezing then I'd be more inclined to suggest it's the playback software your using not MakeMKV.

Cheers
g1ngerninja

mike admin
Posts: 3592
Joined: Wed Nov 26, 2008 2:26 am
Contact:

Re: mkv file freezes during playback

Post by mike admin » Sun Mar 21, 2010 8:57 am

This error is corrected in 1.5.2

JinIbiza
Posts: 4
Joined: Sat Mar 20, 2010 9:10 am

Re: mkv file freezes during playback

Post by JinIbiza » Sun Mar 21, 2010 12:39 pm

Hi Thanks for the prompt reply.
I downloaded v1.5.2, but this time the file froze after about 20 seconds!
I did a rip with AnyDVD HD and it worked OK. I really like MakeMKV and would like to sort this out. As I said before, I don't have any problems playing MKV files that I have obtained elsewhere on the same system.

mike admin
Posts: 3592
Joined: Wed Nov 26, 2008 2:26 am
Contact:

Re: mkv file freezes during playback

Post by mike admin » Mon Mar 22, 2010 6:38 am

JinIbiza wrote:Hi Thanks for the prompt reply. I downloaded v1.5.2, but this time the file froze after about 20 seconds!
Can you please post the log from 1.5.2 . You mentioned AnyDVD, if you only need decrypted M2TS, did you try MakeMKV decrypted backup and did it also fail?

JinIbiza
Posts: 4
Joined: Sat Mar 20, 2010 9:10 am

Re: mkv file freezes during playback

Post by JinIbiza » Mon Apr 12, 2010 6:47 pm

Sorry about the delay in replying - I've been travelling and it takes a while to discover if I have a problem with a file - I have to watch the movie :wink:
Anyway, I ripped a couple of Blu rays with no problems, but I have tried Surrogates 4 times and it has always stuck in the first few seconds. Log attached.
To answer your question: I have not tried the back up mode yet, because I really appreciate the smaller file size of mkv.

Thanks for your help.

John
Attachments
MakeMKV_log1.txt
(6.71 KiB) Downloaded 188 times

mike admin
Posts: 3592
Joined: Wed Nov 26, 2008 2:26 am
Contact:

Re: mkv file freezes during playback

Post by mike admin » Thu Apr 15, 2010 8:42 am

The log for surrogates shows no problems at all. Is your computer powerful enough to play HD video?

JinIbiza
Posts: 4
Joined: Sat Mar 20, 2010 9:10 am

Re: mkv file freezes during playback

Post by JinIbiza » Fri Apr 16, 2010 2:15 pm

mike admin wrote:The log for surrogates shows no problems at all. Is your computer powerful enough to play HD video?
I know the log shows no problems, but the file sticks almost immediately on starting. I am plying on a WD TV media player and have played many other similar files successfully.

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