Files not being recognized

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taketwomake
Posts: 2
Joined: Tue Apr 17, 2018 5:19 am

Files not being recognized

Post by taketwomake » Tue Apr 17, 2018 5:27 am

Hi, new to MakeMKV and the forums, and trying to upload a m4v file (not a disk), but the software will not open any versions. I am on Mac Sierra 10.12.5, the files are coming from an external HD direct connect via USB and no power cable needed. I've searched the forum for similar issues and didn't find anything. Any help would be appreciated. Thanks.

Lovely Rita
Posts: 223
Joined: Wed Apr 17, 2013 10:29 pm

Re: Files not being recognized

Post by Lovely Rita » Tue Apr 17, 2018 11:49 am

From the makemkv homepage:

Makemkv converts the video clips from a proprietary (and usually encrypted) disc into a set of MKV files, preserving most information but not changing it in any way.
Reads DVD and Blu-ray discs
Reads Blu-ray discs protected with latest versions of AACS and BD+

It does not open m4v files.
What are you wanting to do?
Registered User :wink:
Buy MakeMKV

Woodstock
Posts: 5356
Joined: Sun Jul 24, 2011 11:21 pm

Re: Files not being recognized

Post by Woodstock » Tue Apr 17, 2018 1:33 pm

If you're trying to convert an M4V file to MKV, you want mkvtoolnix.

If the M4V files have Apple's digital rights management on them, you would also need a tool to strip that out.
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

taketwomake
Posts: 2
Joined: Tue Apr 17, 2018 5:19 am

Re: Files not being recognized

Post by taketwomake » Tue Apr 17, 2018 8:34 pm

Ok thanks for the replies, I thought it could do discs and files. Yeah, I have video files that I want to use on other devices. Any stripping tools you could recommend?

Woodstock
Posts: 5356
Joined: Sun Jul 24, 2011 11:21 pm

Re: Files not being recognized

Post by Woodstock » Tue Apr 17, 2018 9:00 pm

Maybe someone will chime in - I don't buy anything from Apple, so I have no experience with their DRM.
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

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