www.makemkv.com

HD DVD Superman Returns... can repeatedly generate a app crash, "Fatal Error."

I can understand a typical Warner Brothers Bitrotted disc - and would love a feature to read all the good sectors from multiple different copies of the same disc, and I digress - but it seems like the disc rot should not be able to cause the app to actually crash, yes?

Trying a different brand drive now (Toshiba).

Yes this is likely a bad disc. I just opened it brand new, broke the top stripe seal, but it's Warner Brothers HD DVD so likely bad mfr'ing.

But still... shouldn't be crashing the app right?

And for serious errors like this if would be great to have a preference option to swap the disc with another copy of the same title, mid-rip.

So far...

MakeMKV v1.14.2 darwin(x64-release) started
Debug logging enabled, log will be saved as /Volumes/SSD/david/MakeMKV_log.txt
Optical drive "HD-DVD-R-DL TOSHIBA DVD/HDW SD-L902A TO35d" opened in OS access mode.
DEBUG: Code 0 at 9uv=^$K9b/!r^ohQM:29393953
DEBUG: Code 0 at 9uv=^$K9b/!r^ohQM:29393953
DEBUG: Code 0 at 9uv=^$K9b/!r^ohQM:29393953
DEBUG: Code 0 at 9uv=^$K9b/!r^ohQM:29393953
Title #FBI_WHVLOGO240.EVO has length of 23 seconds which is less than minimum title length of 35 seconds and was therefore skipped
Title #SUPERMAN_MPAA.EVO has length of 6 seconds which is less than minimum title length of 35 seconds and was therefore skipped
Title #Interpol.EVO has length of 23 seconds which is less than minimum title length of 35 seconds and was therefore skipped
Title #intro_black.EVO has length of 15 seconds which is less than minimum title length of 35 seconds and was therefore skipped
Operation successfully completed
Saving 3 titles into directory /Volumes/OWC_Mov1/d_Movies_HD_HD_DVD/Superman Returns
Error 'Scsi error - MEDIUM ERROR:1083' occurred while reading '/HVDVD_TS/SUPERMAN_MAKING_PT1.EVO' at offset '196079616'
Error 'Scsi error - MEDIUM ERROR:1083' occurred while reading '/HVDVD_TS/SUPERMAN_MAKING_PT1.EVO' at offset '196079616'
DEBUG: Code 100864131 at oR=Y1>iTZ?NprdY6aW:29395080
Error 'Scsi error - MEDIUM ERROR:1083' occurred while reading '/HVDVD_TS/SUPERMAN_MAKING_PT1.EVO' at offset '196079616'
DEBUG: Code 100864131 at oR=Y1>iTZ?NprdY6aW:29395080
Error 'Scsi error - MEDIUM ERROR:1083' occurred while reading '/HVDVD_TS/SUPERMAN_MAKING_PT1.EVO' at offset '196079616'
DEBUG: Code 100864131 at oR=Y1>iTZ?NprdY6aW:29395080
Error 'Scsi error - MEDIUM ERROR:1083' occurred while reading '/HVDVD_TS/SUPERMAN_MAKING_PT1.EVO' at offset '196079616'
DEBUG: Code 0 at )o^[7#n9G2L$z#ybU`mC:29395011
DEBUG: Code 0 at 6=ZWq^;#knU?K("VtgD:213129915
DEBUG: Code 0 at )o^[7#n9G2L$z#ybU`mC:29394459
DEBUG: Code 95742 at )o^[7#n9G2L$z#ybU`mC:29393286
Error 'Scsi error - MEDIUM ERROR:1083' occurred while reading '/HVDVD_TS/SUPERMAN_MAKING_PT1.EVO' at offset '196079616'
Error 'Scsi error - MEDIUM ERROR:108A' occurred while reading '/HVDVD_TS/SUPERMAN_MAKING_PT1.EVO' at offset '196079616'
DEBUG: Code 100864138 at oR=Y1>iTZ?NprdY6aW:29395080
Error 'Scsi error - MEDIUM ERROR:108A' occurred while reading '/HVDVD_TS/SUPERMAN_MAKING_PT1.EVO' at offset '196079616'
DEBUG: Code 100864138 at oR=Y1>iTZ?NprdY6aW:29395080
Error 'Scsi error - MEDIUM ERROR:1083' occurred while reading '/HVDVD_TS/SUPERMAN_MAKING_PT1.EVO' at offset '196079616'
DEBUG: Code 100864131 at oR=Y1>iTZ?NprdY6aW:29395080
Error 'Scsi error - MEDIUM ERROR:1083' occurred while reading '/HVDVD_TS/SUPERMAN_MAKING_PT1.EVO' at offset '196079616'
DEBUG: Code 0 at )o^[7#n9G2L$z#ybU`mC:29395011
DEBUG: Code 0 at 6=ZWq^;#knU?K("VtgD:213129915
DEBUG: Code 0 at )o^[7#n9G2L$z#ybU`mC:29394459
DEBUG: Code 95742 at )o^[7#n9G2L$z#ybU`mC:29393286
DEBUG: Code 0 at "O@}W`.ZWi2muU=C9/=\I:213136608
DEBUG: Code 0 at 66AO3<:sL"B-bW4-D/]#:29394022
DEBUG: Code 0 at "O@}W`.ZWi2muU=C9/=\I:213136608
DEBUG: Code 0 at 66AO3<:sL"B-bW4-D/]#:213140840
DEBUG: Code 0 at 66AO3<:sL"B-bW4-D/]#:29404556
DEBUG: Code 0 at 66AO3<:sL"B-bW4-D/]#:213139506
DEBUG: Code 0 at "O@}W`.ZWi2muU=C9/=\I:213136608
DEBUG: Code 0 at \8{QS"5#OFT<aB#[:29395908
DEBUG: Code 0 at "O@}W`.ZWi2muU=C9/=\I:213136608
DEBUG: Code 0 at Fx\oI]lUf#vc-[vhe:213132698
DEBUG: Code 0 at Fx\oI]lUf#vc-[vhe:213132146
DEBUG: Code 0 at Fx\oI]lUf#vc-[vhe:29393769
DEBUG: Code 0 at "O@}W`.ZWi2muU=C9/=\I:213136608
LIBMKV_TRACE: Exception: Error in p->FetchFrames(2,true)
Failed to save title 6 to file /Volumes/OWC_Mov1/d_Movies_HD_HD_DVD/Superman Returns/Making of Superman Returns Play All_t06.mkv

Assuming you have debug logging enabled, send the information requested in the FAQ link in my signature to support@makemkv.com. Also include the text from any system event log entries for the crash.

You're right, a bad sector shouldn't make it crash, but only Mike can deal with that, and he'll need the above information to start with.

I do regularly see crashes on macOS like you describe, which happens when MakeMKV can't read the disc properly, so you are not alone. Maybe I should start getting my USB stick out of my arse, and start sending in logs..