MakeMKV not decrypting - MacOS!!

The place to discuss Mac OS X version of MakeMKV
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livinkingstons
Posts: 1
Joined: Tue Mar 24, 2020 11:41 pm

MakeMKV not decrypting - MacOS!!

Post by livinkingstons » Tue Mar 24, 2020 11:42 pm

I'm currently trying to rip all of my movies, shows, and personal home movies. MakeMKV has been working good for the past few days. I was able to rip a couple of seasons of The Unit, but halfway through season 2, MakeMKV stopped working. At first I figured it was just the disk, but all of them except for the one I've already done. When I start the open/decrypt disk process starts, but once it gets to the decryption process, the estimated time remaining keeps increasing and never makes any progress. I have left it decrypting for 24 hours and it has made no progress. As far as I can tell, the disk have no physical damage (I could be wrong though). I am using a mac and the hyperdrive thing Apple makes. I've reinstalled makemkv, tried on a different computer, and tried many different disks. I plan on buying a new disk drive soon, but can anyone tell me why this issue may be occurring?

Woodstock
Posts: 7536
Joined: Sun Jul 24, 2011 11:21 pm

Re: MakeMKV not decrypting - MacOS!!

Post by Woodstock » Wed Mar 25, 2020 12:53 am

DVD or BD? If DVD, does the box say anything about "Closed Captions"?
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

BlueMac77
Posts: 111
Joined: Fri Jul 13, 2018 10:49 pm
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Re: MakeMKV not decrypting - MacOS!!

Post by BlueMac77 » Fri Mar 27, 2020 5:35 pm

Could you indicate the optical drive model and how the drive is connected to your Mac

azarius88
Posts: 2
Joined: Sat Apr 25, 2020 1:12 pm

Re: MakeMKV not decrypting - MacOS!!

Post by azarius88 » Sat Apr 25, 2020 1:17 pm

Hello - I have the same issue with Season 2, disc 4 on two separate windows machines. I have a DVD+R-DL hp DVD A DH16AAL LHDE connected via internal SATA on a Windows 10 OS. Every other disc ripped ok, and it will play fine if I watch it with VLC player. Any advice would be appreciated. Thanks!

azarius88
Posts: 2
Joined: Sat Apr 25, 2020 1:12 pm

Re: MakeMKV not decrypting - MacOS!!

Post by azarius88 » Wed Apr 29, 2020 7:37 pm

Hi there - running AnyDVD on a windows machine before opening MakeMKV was able to properly decrypt this disc for ripping. Thanks!

Woodstock
Posts: 7536
Joined: Sun Jul 24, 2011 11:21 pm

Re: MakeMKV not decrypting - MacOS!!

Post by Woodstock » Wed Apr 29, 2020 8:39 pm

And yet neither of the people who are asking questions in this topic have answered the questions I asked, that could lead to an answer.

So, I'll ask again: DVD or BD? If DVD, does the box say anything about "Closed Captions"?
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

elguapo
Posts: 2
Joined: Sun Mar 12, 2017 3:48 pm

Re: MakeMKV not decrypting - MacOS!!

Post by elguapo » Wed May 13, 2020 4:01 pm

I am having the same issue, I was able to digitize every episode except for season 2 Disc 4, 5, and 6. These are episodes 13 - 23. The Disc is DVD and captions are included.

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user@host ~ $ makemkvcon mkv dev:/dev/sr0 0 .
MakeMKV v1.15.0 linux(x64-release) started
The new version 1.15.1 is available for download at http://www.makemkv.com/download/
Using direct disc access mode
Title #1 was added (19 cell(s), 0:44:41)
Title #2 was added (17 cell(s), 0:44:53)
Title #3 was added (19 cell(s), 0:44:55)
Title #4 was added (18 cell(s), 0:44:52)
Title #5 has length of 9 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #6 has length of 14 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Region setting of drive ASUS:BW-16D1X-U does not match the region of currently inserted disc, trying to work around...
Region setting of drive ASUS:BW-16D1X-U does not match the region of currently inserted disc, trying to work around...
Region setting of drive ASUS:BW-16D1X-U does not match the region of currently inserted disc, trying to work around...
Region setting of drive ASUS:BW-16D1X-U does not match the region of currently inserted disc, trying to work around...
Region setting of drive ASUS:BW-16D1X-U does not match the region of currently inserted disc, trying to work around...
Region setting of drive ASUS:BW-16D1X-U does not match the region of currently inserted disc, trying to work around...
Here are my system details:

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MakeMKV: 1.15.0
OS: Slackware 14.2
Kernel: 4.4.202
Hardware: ASUS BW-16D1X-U
Interesting info in DMESG

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[6382480.925115] sr 13:0:0:0: [sr0] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=0x08
[6382480.925122] sr 13:0:0:0: [sr0] tag#0 Sense Key : 0x5 [current] 
[6382480.925128] sr 13:0:0:0: [sr0] tag#0 ASC=0x21 ASCQ=0x0 
[6382480.925133] sr 13:0:0:0: [sr0] tag#0 CDB: opcode=0x28 28 00 00 3e 2b a5 00 00 01 00
[6382480.925136] blk_update_request: critical target error, dev sr0, sector 16297620
[6382480.925140] Buffer I/O error on dev sr0, logical block 4074405, async page read
[6445001.470538] VFS: busy inodes on changed media or resized disk sr0

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