Crashes on backup: application dump available

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threeeyedtoad
Posts: 6
Joined: Fri Sep 20, 2013 10:58 am

Crashes on backup: application dump available

Post by threeeyedtoad » Mon Feb 11, 2019 3:42 pm

I've attempted to backup the 2018 release "Hot Summer Nights" on DVD with consistent crashes at the conclusion of the first title. This has been so consistent, I finally decided to make an application dump of the problems.

Where may I share this dump so that the developer(s) may review?

makemkv.DMP
makemkvcon64.DMP

Woodstock
Posts: 6088
Joined: Sun Jul 24, 2011 11:21 pm

Re: Crashes on backup: application dump available

Post by Woodstock » Mon Feb 11, 2019 6:51 pm

Generally, dumps like that should be sent to support@makemkv.com so that Mike gets them faster. At the very least, send him a link to this topic, since the dumps have been uploaded.
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

threeeyedtoad
Posts: 6
Joined: Fri Sep 20, 2013 10:58 am

Re: Crashes on backup: application dump available

Post by threeeyedtoad » Sat Feb 16, 2019 4:02 pm

No response... shall I ping support@ again?

Woodstock
Posts: 6088
Joined: Sun Jul 24, 2011 11:21 pm

Re: Crashes on backup: application dump available

Post by Woodstock » Sat Feb 16, 2019 4:27 pm

Yes, that would be the fastest way.

Just be aware that Mike has been a bit preoccupied with getting the UHD support expanded to more drives over the last few months.
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

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