Never been able to rip a DVD

[SyMelt]

Hey any insight anyone can give me would be great.

Using MakeMKV works pretty good for me, but I've always had one issue. I cannot rip DVDs. never, not once any disc I put in either fail reading or just sits and spins.
Any help would be greatly appreciated. My current drive is a BD-RE TSSTcorp BDDVDW SE-506CB TS01

[Woodstock]

Without more information it is hard to say.

Does MakeMKV see a disk in the drive?

Can you access the files on the disk through the operating system?

[SyMelt]

Ok So I ran some tests
I fired it up today and saw there was a Make MKV update, So I installed the updated.
First thing I did was put in a disc I had tried many times before (Leverage Season 1 disc 1) and for the first time the disc opened I was able to select tracks and start a rip.
The first episode ripped perfectly and then I an error say failed and device no longer available. so I ejected the disc, closed out of MakeMKV, reopened and put the disc back in. This time the disc fails to open Info and log below:

Info:
Drive Information
OS device name: F:
Current profile: DVD-ROM
Manufacturer: TSSTcorp
Product: BDDVDW SE-506CB
Revision: TS01
Serial number: S1666YKFC002HL
Bus encryption flags: 1F
Highest AACS version: 68

LibreDrive Information
Status: Possible, not yet enabled
Drive platform: MT1939
Harware support: Yes
Firmware support: No
Firmware type: Original (unpatched)
Firmware version: 05.28
DVD all regions: Possible, not yet enabled
BD raw data read: Possible, not yet enabled
BD raw metadata read: Possible, not yet enabled
Unrestricted read speed: Possible, not yet enabled

Disc Information
Label: LEVERAGE
Timestamp: 2009-05-19 18:05:35
Data capacity: 6.33 Gb
Disc type: DVD-ROM
Disc size: 120mm
Maximum read rate: 10.08 Mbps [1x]
Number of layers: 2 (OTP)

Log:

Code: Select all

MakeMKV v1.15.1 win(x64-release) started
Error 'Scsi error - ILLEGAL REQUEST:READ OF SCRAMBLED SECTOR WITHOUT AUTHENTICATION' occurred while reading 'BD-RE TSSTcorp BDDVDW SE-506CB TS01' at offset '1048576'
Using direct disc access mode
LibreDrive firmware support is not yet available for this drive (id=82F6A7B3405D)
Calculated BUP offset for VTS #1 does not match one in IFO header.
Calculated BUP offset for VTS #2 does not match one in IFO header.
Calculated BUP offset for VTS #3 does not match one in IFO header.
Error 'OS error - STATUS_DEVICE_NOT_CONNECTED' occurred while reading '/VIDEO_TS/VTS_04_1.VOB' at offset '0'
Error 'OS error - STATUS_DEVICE_NOT_CONNECTED' occurred while reading '/VIDEO_TS/VTS_04_1.VOB' at offset '0'
Error 'OS error - STATUS_DEVICE_NOT_CONNECTED' occurred while reading '/VIDEO_TS/VTS_05_1.VOB' at offset '0'
Error 'OS error - STATUS_DEVICE_NOT_CONNECTED' occurred while reading '/VIDEO_TS/VTS_05_1.VOB' at offset '0'
Error 'OS error - STATUS_DEVICE_NOT_CONNECTED' occurred while reading '/VIDEO_TS/VTS_06_1.VOB' at offset '0'
Error 'OS error - STATUS_DEVICE_NOT_CONNECTED' occurred while reading '/VIDEO_TS/VTS_06_1.VOB' at offset '0'
Error 'OS error - STATUS_DEVICE_NOT_CONNECTED' occurred while reading '/VIDEO_TS/VTS_07_1.VOB' at offset '0'
Error 'OS error - STATUS_DEVICE_NOT_CONNECTED' occurred while reading '/VIDEO_TS/VTS_07_1.VOB' at offset '0'
Error 'OS error - STATUS_DEVICE_NOT_CONNECTED' occurred while reading '/VIDEO_TS/VTS_08_1.VOB' at offset '0'
Error 'OS error - STATUS_DEVICE_NOT_CONNECTED' occurred while reading '/VIDEO_TS/VTS_08_1.VOB' at offset '0'
Error 'OS error - STATUS_DEVICE_NOT_CONNECTED' occurred while reading '/VIDEO_TS/VTS_09_1.VOB' at offset '0'
Error 'OS error - STATUS_DEVICE_NOT_CONNECTED' occurred while reading '/VIDEO_TS/VTS_09_1.VOB' at offset '0'
Error 'OS error - STATUS_DEVICE_NOT_CONNECTED' occurred while reading '/VIDEO_TS/VTS_10_1.VOB' at offset '0'
Error 'OS error - STATUS_DEVICE_NOT_CONNECTED' occurred while reading '/VIDEO_TS/VTS_10_1.VOB' at offset '0'
Error 'OS error - STATUS_DEVICE_NOT_CONNECTED' occurred while reading '/VIDEO_TS/VTS_11_1.VOB' at offset '0'
Error 'OS error - STATUS_DEVICE_NOT_CONNECTED' occurred while reading '/VIDEO_TS/VTS_11_1.VOB' at offset '0'
Error 'OS error - STATUS_DEVICE_NOT_CONNECTED' occurred while reading '/VIDEO_TS/VTS_12_1.VOB' at offset '0'
Error 'OS error - STATUS_DEVICE_NOT_CONNECTED' occurred while reading '/VIDEO_TS/VTS_12_1.VOB' at offset '0'
Cells 8-end were skipped due to cell commands (structure protection?)
Cells 7-end were skipped due to cell commands (structure protection?)
Title #3 in broken titleset was skipped
Title #4 in broken titleset was skipped
Title #5 in broken titleset was skipped
Title #6 in broken titleset was skipped
Title #7 in broken titleset was skipped
Title #8 in broken titleset was skipped
Title #9 in broken titleset was skipped
Title #10 in broken titleset was skipped
Title #11 in broken titleset was skipped
Title #12 in broken titleset was skipped
Title #13 in broken titleset was skipped
Title #14 in broken titleset was skipped
Title #15 in broken titleset was skipped
Title #16 in broken titleset was skipped
Title #17 in broken titleset was skipped
Title #18 in broken titleset was skipped
Title #19 in broken titleset was skipped
Title #20 in broken titleset was skipped
Title #21 in broken titleset was skipped
Title #22 in broken titleset was skipped
Title #23 in broken titleset was skipped
Title #24 in broken titleset was skipped
Failed to open disc
Failed to open disc
Failed to open disc

Then I switched over to a different disc I've had trouble with (Gundam Seed Vol 1) and that disc would not open either. Information and log below:

Info:
Drive Information
OS device name: F:
Current profile: DVD-ROM
Manufacturer: TSSTcorp
Product: BDDVDW SE-506CB
Revision: TS01
Serial number: S1666YKFC002HL
Bus encryption flags: 1F
Highest AACS version: 68

LibreDrive Information
Status: Possible, not yet enabled
Drive platform: MT1939
Harware support: Yes
Firmware support: No
Firmware type: Original (unpatched)
Firmware version: 05.28
DVD all regions: Possible, not yet enabled
BD raw data read: Possible, not yet enabled
BD raw metadata read: Possible, not yet enabled
Unrestricted read speed: Possible, not yet enabled

Disc Information
Label: GUNDAM_SEED_VOLUME_01
Timestamp: 2004-05-24 12:49:14
Data capacity: 6.64 Gb
Disc type: DVD-ROM
Disc size: 120mm
Maximum read rate: 10.08 Mbps [1x]
Number of layers: 2 (OTP)

Log:

Code: Select all

MakeMKV v1.15.1 win(x64-release) started
Using direct disc access mode
LibreDrive firmware support is not yet available for this drive (id=82F6A7B3405D)
Title #4 was added (4 cell(s), 0:00:28)
Cells 9-end were skipped due to cell commands (structure protection?)
Title #5 was added (6 cell(s), 0:23:50)
Cells 9-end were skipped due to cell commands (structure protection?)
Title #6 was added (6 cell(s), 0:23:48)
Cells 9-end were skipped due to cell commands (structure protection?)
Title #7 was added (6 cell(s), 0:23:48)
Cells 9-end were skipped due to cell commands (structure protection?)
Cells 10-end were skipped due to cell commands (structure protection?)
Error 'OS error - This device does not exist' occurred while reading '/VIDEO_TS/VTS_02_1.VOB' at offset '0' {I cut out duplicates as this line showed 20 times}
Error 'OS error - This device does not exist' occurred while reading '/VIDEO_TS/VTS_03_1.VOB' at offset '0' {I cut out duplicates as this line showed 20 times}

Failed to open disc

I can open the disc through windows explorer and can open the VOB Files in VLC (though they seem pixely and choppy) also disc plays opening the disc with VLC.
Let me know what other information you would like/need that I can try to gather.

[preserve]

It's an external drive?

It looks like MakeMKV is losing the connection to the drive while in operation.

Advice re: external drives from another thread:

...you're dealing with a USB-powered drive ... Make sure it is plugged in to a FULLY POWERED USB port (not an unpowered hub), and if it came with a dual-head cable, make sure both are plugged in.

[SyMelt]

So first off, Thank You

Ok, so this is where I just hang my head in shame.

Yes its an external drive
Yes the port was fully powered.
However, a switch of the cable itself seemed to resolve this issue. Your suggestion of the power issue made me think that maybe the cable just wasnt pulling its weight. so I swapped it out with a cable I believe came with my Nintendo Switch Pro controller. and sure enough, now I can rip DVDs.

So thank you. You helped resolve an issue I've had for years that I would have just kept ignoring if my OCD didnt want all the videos on my new plex server to be in the same file format.

What I don't understand though is, why did this still work for Blu rays? Had the drive failed when reading Blu-Rays I would have thought to check the port and/or the cable. But it didn't fail, I've literally ripped 100+ blu rays with this drive with that cable in that port.

Thank you again. (6 dvds ripped in the last 2 hours)

[Woodstock]

It could well be that the drive just doesn't go fast enough on BDs to hit the power limit.

I first learned about the problem about a decade ago, when someone told me that every time he printed to his USB printer, his USB disk drives shut down.

[SyMelt]

That makes some sense.

Thank you both again