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Posted: **Mon May 09, 2022 6:38 pm**

'The Basic Math Word Problem Tutor' disc 1 Title #3 was skipped due to navigation error.

Same error occurred when using an iso created by ImgBurn of the same disc.

Please advise.

Code: Select all

Debug log started at Fri May 06 18:15:41 2022 , written by MakeMKV v1.16.7 win(x64-release)
001005:0000 MakeMKV v1.16.7 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as file://C:\Users\scott/MakeMKV_log.txt
Using 262272KB for read cache.
Network access is ENABLED, CURL version 7.72.0/Schannel/1.41.0 (x86_64-pc-win32) , proxy server not set.
WinCdArb=v1.2.0_tiny win(x64-release)
003338:0000 Downloading latest SDF to C:\Users\scott/.MakeMKV ...
001003:0020 DEBUG: Code 2400305151 at 5BX&Q]n@$={`'k.:29393999
DEBUG: Code 32 at wPw@X*c]4mg& [n>)i&~--ZG:29395310
001003:0020 DEBUG: Code 0 at p&5BWz&{u^f3ApYZS:121261405
001003:0020 DEBUG: Code 0 at `jV&*EkQ$joVsEX+d:29394873
003339:0000 Automatic SDF downloading is disabled or failed.
001003:0020 DEBUG: Code 138 at vY-GuZ@?5^tcx_N8:121275642
No  SDF v087: ASUS_BW-12B1LT_1.02_ACD0CL217930
DEBUG: Code 3 at wPw@X*c]4mg& [n>)i&~--ZG:29395310
SDF id v087: ASUS_BW-12B1LT_1.02_ACD0CL217930
No  SDF v087: HL-DT-ST_DVDRAM_GH24NS90_IN01_201202131718_KMBC9U45057
No auto SDF v087: HL-DT-ST_DVDRAM_GH24NS90_IN01_201202131718_KMBC9U45057
DEBUG: Code 0 at (!n|5-#1Tvs?#]\g.:121264142
DEBUG: Code 0 at jy`8q}68o"jrtS*\:213136769
No  SDF v087: HL-DT-ST_DVDRAM_GH24NS90_IN01_201202131718_KMBC9U45057
DEBUG: Code 3 at wPw@X*c]4mg& [n>)i&~--ZG:29395310
SDF id v087: HL-DT-ST_DVDRAM_GH24NS90_IN01_201202131718_KMBC9U45057
003007:0000 Using direct disc access mode
003024:1000 Complex multiplex encountered - 1 cells and 3276 VOBUs have to be scanned. This may take some time, please be patient - it can't be avoided.
003028:0000 Title #1 was added (1 cell(s), 0:27:18)
003024:1000 Complex multiplex encountered - 1 cells and 3311 VOBUs have to be scanned. This may take some time, please be patient - it can't be avoided.
003028:0000 Title #2 was added (1 cell(s), 0:27:36)
003024:1000 Complex multiplex encountered - 1 cells and 4803 VOBUs have to be scanned. This may take some time, please be patient - it can't be avoided.
vobs=ZeNpjYBgFo2AUjIJRMApGwUgDAAgAAAE=
001003:0020 DEBUG: Code 158551 at _<^p}-OUaz*]Q!NA:121263383
001003:0020 DEBUG: Code 0 at xWCQ#r~7FJ6`0,x0:?:121272997
001003:0020 DEBUG: Code 0 at xWCQ#r~7FJ6`0,x0:?:213142726
003015:0000 Title #3 (0:40:02) was skipped due to navigation error
Title skip vts=3 pgcn=1 hash=129C4A1EAEF517EB
003024:1000 Complex multiplex encountered - 1 cells and 4351 VOBUs have to be scanned. This may take some time, please be patient - it can't be avoided.
003028:0000 Title #4 was added (1 cell(s), 0:36:15)
003024:1000 Complex multiplex encountered - 1 cells and 2367 VOBUs have to be scanned. This may take some time, please be patient - it can't be avoided.
003028:0000 Title #5 was added (1 cell(s), 0:19:44)
003024:1000 Complex multiplex encountered - 1 cells and 4218 VOBUs have to be scanned. This may take some time, please be patient - it can't be avoided.
003028:0000 Title #6 was added (1 cell(s), 0:35:09)
003024:1000 Complex multiplex encountered - 1 cells and 3612 VOBUs have to be scanned. This may take some time, please be patient - it can't be avoided.
003028:0000 Title #7 was added (1 cell(s), 0:30:06)
003024:1000 Complex multiplex encountered - 1 cells and 5157 VOBUs have to be scanned. This may take some time, please be patient - it can't be avoided.
003028:0000 Title #8 was added (1 cell(s), 0:42:59)
005011:0000 Operation successfully completed

Posted: **Tue May 10, 2022 2:53 pm**

I don't have that disc, so I haven't experienced your exact problem, but MakeMKV has something called Manual DVD Mode that might help in this situation.

Posted: **Tue May 10, 2022 8:11 pm**

Manual DVD Mode will definitely help

Posted: **Wed Jun 08, 2022 6:01 am**

Manual DVD Mode did not help.

Opening a similar DVD from the same company in manual mode resulted in the same error:

Code: Select all

Open DVD manually : "6"
Complex multiplex encountered - 1 cells and 2976 VOBUs have to be scanned. This may take some time, please be patient - it can't be avoided.
Title #6 (0:24:49) was skipped due to navigation error
Failed to open disc

Given that I've had this error on two separate DVDs from the same content producer (and from no other DVD ever), I'm guessing this is an authoring or manufacturing issue.

Assuming there's nothing else I can try on my side, is there a way to submit an ISO to the MakeMKV developers so they can debug?

Posted: **Wed Jun 08, 2022 7:16 pm**

Maybe try ripping the disc undecrypted onto the hard disk first. DVDshrink or DVD Decrypter could help there. The latter one also can remove some more protection features than DVDShrink.

Posted: **Sat Jun 11, 2022 6:06 pm**

Ezatoka wrote: ↑
Wed Jun 08, 2022 7:16 pm
Maybe try ripping the disc undecrypted onto the hard disk first. DVDshrink or DVD Decrypter could help there. The latter one also can remove some more protection features than DVDShrink.

I don't think MakeMKV supports making a backup of a DVD the way it does for Blu-rays.

Posted: **Sat Jun 11, 2022 9:49 pm**

dcoke22 wrote: ↑
Sat Jun 11, 2022 6:06 pm

Ezatoka wrote: ↑
Wed Jun 08, 2022 7:16 pm
Maybe try ripping the disc undecrypted onto the hard disk first. DVDshrink or DVD Decrypter could help there. The latter one also can remove some more protection features than DVDShrink.
I don't think MakeMKV supports making a backup of a DVD the way it does for Blu-rays.

Why not? Opening files and selecting the VIDEO_TS.IFO file in the VIDEO_TS folder lets open MakeMKV such a backup without a problem.

Posted: **Sat Jun 11, 2022 10:38 pm**

Ezatoka wrote: ↑
Sat Jun 11, 2022 9:49 pm
Why not? Opening files and selecting the VIDEO_TS.IFO file in the VIDEO_TS folder lets open MakeMKV such a backup without a problem.

I'm not sure I completely understand. Are you saying to:

Launch MakeMKV

Put a DVD in the drive

Wait for MakeMKV to read the disc

Select Open Files from the menu

Navigate to the VIDEO_TS.IFO file in the VIDEO_TS folder on the DVD

Answer 'No' to the following message:

dvd.jpg (32.83 KiB) Viewed 8333 times

Wait for MakeMKV to process (mine still has more than an hour to go)

Then make a backup somehow?

Or are you suggesting using a different program to make a backup of a DVD?

Posted: **Sun Jun 12, 2022 8:44 am**

No, I meant to do that when you made a decrypted backup with another software, which eventually would have removed some kind of protection MakeMKV doesn't seem to get through. I'm not sure if DVDfab Passkey is still free to use for DVDs (I think for BluRays you have to buy it after 30 days). It also removes many kinds of protections.

Posted: **Sun Mar 24, 2024 2:11 am**

Finally circling back to this. AnyDVD was able to successfully rip the DVD to hard disk which MakeMKV was then able to read.

So @Ezatoka was correct. The solution was to rip with a different DVD decrypter first.

Thanks!

www.makemkv.com

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