LOGAN...BLU RAY...NO FTU FOUND

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vin1013
Posts: 17
Joined: Sat May 23, 2015 3:37 pm

LOGAN...BLU RAY...NO FTU FOUND

Post by vin1013 » Mon May 15, 2017 9:34 am

Hello, Admin:

Please be aware that "Logan" blu ray has no FTU. I've already sent the dump file to support@makemkv.com.
Please check and please update.

Best Regards,

Vincent

Trasper
Posts: 26
Joined: Sat Apr 08, 2017 5:06 pm

Re: LOGAN...BLU RAY...NO FTU FOUND

Post by Trasper » Fri Jul 14, 2017 1:35 pm

Same here.

Hopefully there will be an update soon.

Woodstock
Posts: 6917
Joined: Sun Jul 24, 2011 11:21 pm

Re: LOGAN...BLU RAY...NO FTU FOUND

Post by Woodstock » Fri Jul 14, 2017 10:49 pm

Others have reported successfully processing Logan over a month ago, both the North American and EU versions.

Do you allow MakeMKV to connect to the server for updates? Preferences->General.
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

FelixSWE
Posts: 2
Joined: Sat Jul 15, 2017 3:04 pm

Re: LOGAN...BLU RAY...NO FTU FOUND

Post by FelixSWE » Sat Jul 15, 2017 3:10 pm

Woodstock wrote:Others have reported successfully processing Logan over a month ago, both the North American and EU versions.

Do you allow MakeMKV to connect to the server for updates? Preferences->General.
I have the update enabled in general and I still get the message. Tried once yesterday and one time today.

I received my prelease copy of Logan yesterday and it has release date 2017-07-17 here in Sweden. It might differ from the other EU version?
My copy is the scandinavian version (swe, dk, no and fi) and I have sent the dump file to the support email address.

Edit: I have tried to rip the disc and it works, but I get the image errors (BD+) during playback.

starmax
Posts: 38
Joined: Mon Jul 17, 2017 4:19 pm

Re: LOGAN...BLU RAY...NO FTU FOUND

Post by starmax » Mon Jul 17, 2017 4:29 pm

I have checked these options and still cannot get Logan BD (US rental) to rip properly. I have also tried other ripping products (AnyDVD, DVDFab) and they all experience a similar issue. About 21% of the way through the rip, I see an I/O error on the blu-ray drive. This is the exact error from MakeMKV:

makemkvcon64.exe - Device Timeout

The specified I/O operation on G: was not completed before the time-out period expired.

Cancel Try Again Continue



The MakeMKV log console shows:

Saving 1 titles into directory S:/Blu-Ray Rips/LOGAN
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '/BDMV/STREAM/02577.m2ts' at offset '8581214208'
Error 'Internal error - Operation result is incorrect (231)' occurred while reading '\Device\CdRom3' at offset '8581214208'
DEBUG: Code 117637351 at sbr~pqm7/5F,%i"y/(:121262969
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '\Device\CdRom3' at offset '8581214208'
DEBUG: Code 3221225653 at sbr~pqm7/5F,%i"y/(:121262969
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '/BDMV/STREAM/02577.m2ts' at offset '8581675008'
Error 'Internal error - Operation result is incorrect (231)' occurred while reading '\Device\CdRom3' at offset '8581675008'
DEBUG: Code 117637351 at sbr~pqm7/5F,%i"y/(:121262969
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '\Device\CdRom3' at offset '8581675008'
DEBUG: Code 3221225653 at sbr~pqm7/5F,%i"y/(:121262969
Error 'Internal error - Operation result is incorrect (231)' occurred while reading '\Device\CdRom3' at offset '8581675008'
DEBUG: Code 117637351 at sbr~pqm7/5F,%i"y/(:121262969

Woodstock
Posts: 6917
Joined: Sun Jul 24, 2011 11:21 pm

Re: LOGAN...BLU RAY...NO FTU FOUND

Post by Woodstock » Mon Jul 17, 2017 5:44 pm

That has nothing to do with FUT errors - you have a defect in the disk that cause the drive to time out when you hit it. If cleaning does not fix the issue, you would need to get the disk replaced.
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

TheTerrorBeyond
Posts: 81
Joined: Thu Jul 14, 2016 3:08 am

Re: LOGAN...BLU RAY...NO FTU FOUND

Post by TheTerrorBeyond » Mon Jul 17, 2017 6:49 pm

I was able to rip Logan a couple of months ago. Has something changed?
Media Server: i7-6800k (6-core processor), 32GB RAM, MSI Carbon Pro board, SAS RAID, liquid cooling, NVIDIA 1080SC, (6) 10TB Barracuda Pro, (4)8TB Barracuda Pro, (1) 6TB Barracuda, (1) 4TB Barracuda, (1) Toshiba 512GB SSD, (1) Intel 256GB Intel M.2 SSD.

FelixSWE
Posts: 2
Joined: Sat Jul 15, 2017 3:04 pm

Re: LOGAN...BLU RAY...NO FTU FOUND

Post by FelixSWE » Mon Jul 17, 2017 8:37 pm

I want to report that I have successfully ripped my blu-ray version of Logan.
Thank you for a quick response!

starmax
Posts: 38
Joined: Mon Jul 17, 2017 4:19 pm

Re: LOGAN...BLU RAY...NO FTU FOUND

Post by starmax » Tue Jul 18, 2017 3:35 pm

Woodstock wrote:That has nothing to do with FUT errors - you have a defect in the disk that cause the drive to time out when you hit it. If cleaning does not fix the issue, you would need to get the disk replaced.
I guess that makes sense since it stops about 20% in. The disc is flawless so I wasn't expecting that. I have tried it in 2 different drives on 2 different machines (1 PC, 1 Mac) with the same outcome. I will get a replacement and try again, thank you!!

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