The Terminator problem

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maiks
Posts: 1
Joined: Wed Sep 27, 2017 7:04 pm

The Terminator problem

Post by maiks » Wed Sep 27, 2017 7:11 pm

Hi, I copied the complete content of an Blu-ray to the hard drive and tried to make an MKV of it:
MakeMKV v1.10.7 win(x64-release) started
Opening files on harddrive at D:/Media/Video/THE_TERMINATOR_BD
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

What does it mean and how can I fix it?
Thanks in advance
Maik

Woodstock
Posts: 5260
Joined: Sun Jul 24, 2011 11:21 pm

Re: The Terminator problem

Post by Woodstock » Wed Sep 27, 2017 8:27 pm

When you copied it, you removed information that MakeMKV needs to decrypt the video. It should work fine from the original BD.
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

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